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Reviews of Holiday Inn Dresden - City South, an IHG Hotel


Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 368 reviews" "
Rating 8 - Good. 140 out of 368 reviews" "
Rating 6 - Okay. 58 out of 368 reviews" "
Rating 4 - Poor. 18 out of 368 reviews" "
Rating 2 - Terrible. 5 out of 368 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Qais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms
Stayed 1 night in Mar 2024
Response from Holiday Inn Dresden City South on 29 Mar,2024
Thank you for your fantastic review, Qais! Thank you for praising our cleanliness too. We enjoyed having you stay with us and are glad you enjoyed your time here too. Kind regards Kira Schumacher Holiday Inn Dresden City South

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and what I mean is it’s not a huge property. I did not like that the breakfast cost was not complimentary.
Stayed 1 night in Dec 2023

2/10 Terrible

Matthew

Stayed 4 nights in Sep 2023

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Holiday Inn Dresden City South on 10 Apr,2023
Dear Jaroslav, thank you for your fantastic review! Kind regards Kira Schumacher Holiday Inn Dresden City South

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in a good location
An excellent location next to the bus stop for the 62 to town. A nice room, quiet with excellent staff who were very helpful with tickets, maps etc. An excellent breakfast and a very nice dinner, good value
Stayed 2 nights in Sep 2022

10/10 Excellent

Anja Skytte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very helpful. Comfortable room, seemed newly upgraded. Parking below the hotel, which was perfect for us. Great breakfast and location.
Stayed 1 night in Jul 2022
Response from Holiday Inn Dresden City South on 29 Jul,2022
Dear Misses Skytte, Thank you very much for your rating! We are glad to hear that you enjoyed your stay with us and liked the room and the breakfast. We thanky ou additionally for appreciating the position of our hotel. We would be happy to host you again! Kind regards Luise Rothmann Holiday Inn Dresden City South

10/10 Excellent

Enzo Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel to rest one night. Quiet and save place. Very original underground parking with stalls.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel
Stayed 1 night in Oct 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
Family room was great. Good size for a family of 4. The hotel is a nice walk into old town or there are bus/light rail options nearby. Bar and restaurant inside is nice as well.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and close to public transport. An improvement could be to provide a ramp to bring luggage into the hotel
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a good location (bus n tram & train are very close ) internet signal is
Stayed 2 nights in Jul 2019

10/10 Excellent

Ziva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Amazing experience. Super clean, nice rooms, friendly staff and great to park even a big van for free on the side of the road. Very peaceful area!
Stayed 1 night in Jul 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Super service and breakfast
Stayed 2 nights in Jul 2019

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for visiting the city
Well placed hotel with a small underground parking garage (also free parking in the street outside). Bus stop just around the corner on a frequent service into the old city area that took less than 15 minutes. Baker nearby to have breakfast if you don't fancy paying hotel buffet breakfast prices.
Stayed 2 nights in Jun 2019

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
We had a good stay, room was comfortable and clean, reception staff were very helpful. We parked outside which was great and took at bus from right outside the hotel into the town - very easy
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
DOG-UNFRIENDLY & PARKING-UNFRIENDLY
DOG-UNFRIENDLY: 12 Euro extra fee for our small dog, but our dog was not even welcomed to their restaurant. We have visited many hotels with our dog, we always felt like our dog was welcomed there. Some of the hotels didn't charge any extra fee, some of them even providing extra services, such as providing dog blanket, water-bowl, poop-bags, or reserving table at quiet corner of the restaurant........ This Holiday Inn, however, they just charged us the most, but they did not seem to be really dog-friendly. It is OK if hotels do not welcome dogs (we do understand it), just don't pretend they are dog-friendly when they are not. When I was searching for hotels online, I was looking for hotels which were dog-friendly. If I had known that this Holiday Inn was so dog-unfriendly, I would not choose it. PARKING-UNFRIENDLY: Parking is not free for hotel guests (12 Euro extra per day). The underground parking is so tiny and tricky.
Stayed 1 night in May 2019

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Perfect place in a quiet location but close to the city. Had a great time.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great steaks and burgers. Bar staff friendly and attentive. Was there for 7 days and it was a good hotel experience. Good restaurants nearby. It is about a 30 minute walk into the centre of Dresden which you need to see.
Stayed 7 nights in Dec 2018

4/10 Poor

Vincent, San Diego, CA

Liked: Cleanliness
Disliked: Property conditions & facilities
The room is basically next to the bus stop on the ground floor. So I have to keep the blind completely shut all the time, there could be literally 5-6 people standing a few feet from where I sleep. Also, the light bulbs don't work. I managed to shuffle them so that at least I get some light in the room. I didn't care enough to tell the front desk. Also, I feel the staff do not feel like I am very welcome -- I smile and say Hi more often then they would do the same. Other than that, the experience is OK./ fair. I had a very good time in Dresden.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Personal was very polite and helpful, room was clean and comfort, food was very good. Parking is available for free in front from hotel.
Stayed 2 nights in Feb 2018

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid no-frills business travel hotel
All good, solid no-frills hotel for business travel. Delicious pasta for dinner and very friendly restaurant staff, nice breakfast selection.
Stayed 1 night in Nov 2017

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have been treaded very good as Holiday Inn Rewards members. Very good breakfast buffet and nice seating in & outside. Very quiet and clean.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, good value
I found this to be a very clean and friendly place to stay. The breakfast was average when it came to selection, but they gave me a full pot of good quality coffee. The staff I met were very nice, and I had a lovely comfortable and quiet night's sleep.
Stayed 1 night in Aug 2017

6/10 Okay

Leslie

Liked: Cleanliness
Definitely not a 4 star hotel!!!!
Arrived late. They tried to charge us for parking claiming that the free parking was on the street. They eventually waived the fee.

4/10 Poor

Denny, Phx

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not your usual Holiday inn!
First off, there's no WiFi on the 4th floor! They said they will fix that but yeah... The laundry/ breakfast card from the prior guest was still in my room! I got charged twice for the room at check out. Trying to get my money from them right now its a nightmare. They need better trained staff!!!!!

8/10 Good

8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in Dresden
Excellent hotel, great breakfast and easily in reach for the city centre.
Dear Keith, thank you so much for your great review. We hope you´ve enjoyed your stay and we can welcome you back, when your travel brings you next time to Dresden. Best Regards Dorith Zschach Holiday Inn Dresden-City South

8/10 Good

Kin-Fai Ivan, Toronto

Liked: Cleanliness, staff & service, room comfort
Parking is difficult and dangerous
Hotel is so so. Parking is difficult and dangerous, breakfast is over cost.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Poor first room
We stayed at this hotel for 3 nights. The first room we were given the air conditioning was broken and the shower was too small (We were constantly knocking the tap either off or to scolding heat). After complaining the hotel swiftly moved us to another room which was much better condition overall.

4/10 Poor

Jim, Cleveland, OH

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
False advertising
1) No AC working on warmest day of year - and no significant effort made to repair it: Room was 30 to 32C (85-90F) when I arrived; by abut 1am, with windows fully open (only a few flies slept with me) T cooled nicely. 2) Only 30 minute free Wifi use provided, after that 6 euros: ridiculous to charge at this time in progress by itself, the employee insinuated that what more could I expect since I took a flyer on quality 3-star units. She was not unkind in saying it but obviously thought that I was a cheapskate and received what I deserved. 3) Angry? yes. As much at Expedia for allowing this facility to be part of mix and at me for thinking past (+) experiences with taking a flyer with Expedia would naturally occur again. But to not have a repairman correct - or try to correct - the no-AC problem makes FFF the #1 culprit. Many guests enjoyed themselves; they must have had a car - and perhaps paid full rate. Dresden none-the-less should remain on the itinerary for any traveler visiting Saxony.

8/10 Good

David, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far from tourist destinations
Overall it is a good hotel for its price, but beware: albeit its surrounding neighbourhood is a family friendly suburb, it is located in a suburb. This means about 30-40 minute walk or an extra transit ride to get to places. It isn't very hard to find; Dresden has planned street so it is comparably easier to navigate than other European cities.

10/10 Excellent

Jez, Toledo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value easy access to the City Centre
Access to the City Centre is very easy (bus stop outside hotel). the staff were very helpful and courteous. Nice stay.

10/10 Excellent

keith, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good affordable hotel
Near the city centre, bus stop immediately outside the hotel, so everywhere is accessible at little cost.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes!
Excellent! Very helpful!

6/10 Okay

Basil, Greece

Disliked: Staff & service
Misleading 4-star rating
Hotel was just clean. All other rating criteria range from average to low. There are are so many undeclared charges for everything you may need in a hotel (from wi-fi in the lobby, breakfast to printing your boarding pass) that may bring you to 180% of the declared room price in the web-site. Basil

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed at the Royal Inn Leonardo for one night before driving back to UK. The Hotel was very clean, room was large and comfortable. Hotel ticked all the boxes required for a 4* hotel. Staff were very nice and polite. Hotel is close to the Old town - no more than 10min by car / public transport. Will definitely stay here again...

6/10 Okay

Disappointed, Munich

Cheap in comparison to more central locations with good transport link to town centre. Great bakery across the road for choice of good priced breakfast coffees and cold snacks/ pastries / yoghurt and fruit. Very poor towels in bathroom; too small; rough and smelling strongly of bleach-not acceptable in what claims to be 4* hotel. Wi-fi very expensive and unable to sustain 2 devices simultaneously.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tough Service
The hotel was nice in the fact that it was clean and safe, however I was less than satisfied with the service. The hotel staff seemed to have a negative attitude and was not very forthcoming in offering directions or suggestions on where to go. What was most upsetting was when we asked the bartender for a drink so we could bring it up to our room, she seemed less than entusiased to help and even made us feel uncomfortable for asking. Overall I wouldnt suggest it!

8/10 Good

Slav

Liked: Cleanliness, property conditions & facilities, room comfort
Decent quality, decent value
Very nice hotel to stay not in the city centre. Very clean room and bathroom. Restaurant downstairs... employees must have been very busy and stressed out because I didn't find them particularly polite. Nevertheless very tasty breakfasts and dinner. Decent location of the hotel, you can get everywhere on the public transport. You can leave your car just on the street outside hotel. Good value.

10/10 Excellent

Retired and married

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to Dresden centre
The hotel was clean, and comfortable. The food was good at breakfast and for the evening meals. The transport to/from the hotel is easy, a one minute walk to get the 62 bus which appears to run to time every day, at most 5 buses an hour, at least 2. A family ticket for the day is 7.5Euro's giving us access to all sites we needed to see.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ernesto, Ciudad de México

Liked: Staff & service, room comfort
The good: the bed was confortable and the hotel is 5 minutes away the center in bus. I could park the car in the street safely for free. The minibar came in handy. I appreciated the Haribos left in my bed as a welcome. The bad: the bathroom stank even though it looked clean. The hotel charges everything: breakfast, parking, wifi, internet usage in a shared computer in the lobby, printing, etc. I would not say it is a 4 stars hotel, and I would recommend looking harder for another option.

8/10 Good

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Royal Inn Leonardo
This hotel is very new, so everything looks fresh and clean. We have booked the standard room for 1 night, there are not much space inside. As for the location, it is not that close to the city center. Otherwise, it is a nice hotel.