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Dukes The Palm, a Royal Hideaway Hotel

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

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Private beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of Dukes The Palm, a Royal Hideaway Hotel

VIP Access

Dukes The Palm, a Royal Hideaway Hotel

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Palm Jumeirah, Dubai, 120015

Explore the area

  • Popular LocationAmerican University of Dubai (AUD)8 min drive
  • Popular LocationSkydive Dubai8 min drive
  • Popular LocationAquaventure14 min drive
  • AirportDubai (DXB-Dubai Intl.)25 min drive

Choose dates to view prices

About this area

Dubai

Dukes The Palm, a Royal Hideaway Hotel is located in Palm Jumeirah, a neighbourhood in Dubai, and is in a shopping district and on a private beach. Travellers who have shopping on the agenda can visit Dubai Marina Mall and The Beach Mall, while those looking for another kind of activity may want to explore Emirates Golf Club. Looking to enjoy an event or a match while in town? See what's going on at Jebel Ali Race Course. Make sure you don't miss outdoor adventures like ziplining and skydiving.

What's nearby

  • Dubai College - 5 min drive
  • American University of Dubai (AUD) - 8 min drive
  • Skydive Dubai - 8 min drive
  • Jumeirah Beach - 13 min drive
  • Aquaventure - 14 min drive

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Great British Restaurant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • West 14 – Steakhouse offering American cuisine. Serves lunch and dinner.
  • Khyber – Restaurant offering Indian cuisine. Serves dinner.

About this property

Dukes The Palm, a Royal Hideaway Hotel

Family fun at the shore
Spend the day relaxing on Dukes The Palm, a Royal Hideaway Hotel's private sand beach or at a marina before returning for a meal at one of the hotel's 3 restaurants. All 506 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Dukes The Palm, a Royal Hideaway Hotel offers 506 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 75 for adults and AED 75 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 75 for adults and AED 75 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 515 out of 922 reviews
5 - Excellent 56%
Rating 4 - Good. 264 out of 922 reviews
4 - Good 29%
Rating 3 - Okay. 62 out of 922 reviews
3 - Okay 7%
Rating 2 - Poor. 46 out of 922 reviews
2 - Poor 5%
Rating 1 - Terrible. 35 out of 922 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a two day get away for my wife and I, and it was great and started with a great upgrade to a one bedroom suite.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our stay at Duke's the Palm was outstanding, the rooms are beautiful and spacious with their own kitchenettes. The pool is beautiful overlooking the skyline. Everyone at the resort treated us kindly every day they would greet us and when we returned they would ask how our day was. Close proximity to dubai marina and downtown. Definitely recommend this hotel for anyone traveling to Dubai.
Stayed 6 nights in Aug 2021

1/5 Terrible

Travelled with group
Liked: Staff & service
Disliked: Amenities
It’s good and all but I paid 200 dollars for 6 hours I felt like I’ve been played
Stayed 1 night in Aug 2021

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel is under construction and I didn’t wanted to stay on the construction side because he’s there a noisy the representative was very welcome and help me to upgrade my room to get a Oceanview with a better experience in a reasonable price definitely welcome team highly recommended to stay there worth your money close to the mall
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay extra to upgrade room at hotel as Deluxe room wasn’t big enough for a six night stay. Breakfast was enjoyable every day. Private beach and infinity pool was great. Khyber Indian restaurant in the hotel gave the meat eaters food poisoning next day! GBR restaurant has different theme each night.
Stayed 6 nights in Aug 2021