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Dukes The Palm, a Royal Hideaway Hotel

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Private beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, pillow-top beds, in-room safe

Overview of Dukes The Palm, a Royal Hideaway Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Dukes The Palm, a Royal Hideaway Hotel

5.0 star property

8.6/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
Palm Jumeirah, Dubai, 120015

Explore the area

  • Popular LocationSkydive Dubai12 min drive
  • Popular LocationJumeirah Beach12 min drive
  • Popular LocationAquaventure12 min drive
  • AirportDubai (DXB-Dubai Intl.)25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Dubai

Dukes The Palm, a Royal Hideaway Hotel is located in Palm Jumeirah, a neighbourhood in Dubai, and is in a shopping district and on a private beach. Travellers who have shopping on the agenda can visit Dubai Marina Mall and The Beach Mall, while those looking for another kind of activity may want to explore Emirates Golf Club. Looking to enjoy an event or a match while in town? See what's going on at Jebel Ali Race Course. Make sure you don't miss outdoor adventures like ziplining and skydiving.

What's nearby

  • Dubai College - 5 min drive
  • Lost Chambers - 8 min drive
  • Skydive Dubai - 12 min drive
  • Jumeirah Beach - 12 min drive
  • Aquaventure - 12 min drive

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 25 min drive

About this property

Dukes The Palm, a Royal Hideaway Hotel

5-star luxury hotel located in Palm Jumeirah
You can look forward to a marina, a poolside bar and a terrace at Dukes The Palm, a Royal Hideaway Hotel. With a private beach, sunloungers and beach umbrellas, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a manicure/pedicure, a massage or a facial. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service and a banquet hall
  • Concierge services, a lift and multilingual staff
  • Guest reviews say great things about the dining options
Room features
All 506 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns. Guests reviews say good things about the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and bidets
  • 55-inch LED TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“11 AM: AED 75 for adults and AED 75 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Great British Restaurant
  • West 14
  • Khyber
  • DUKES Bar

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 75 for adults and AED 75 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Does Dukes The Palm, a Royal Hideaway Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 26 Nov,2022, prices found for a 1-night stay for 2 adults at on 14 Dec,2022 start from S$321.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dukes The Palm, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dukes The Palm, a Royal Hideaway Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Dukes The Palm, a Royal Hideaway Hotel?

Check-in is from 3:00 PM - 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Dukes The Palm, a Royal Hideaway Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Dukes The Palm, a Royal Hideaway Hotel located?

Located in Palm Jumeirah, this beachfront hotel is in a regional park and within 6 mi (10 km) of Dubai Marina Mall, Jebel Ali Race Course and The Beach Mall. Emirates Golf Club is 5.6 mi (9 km) away. Nakheel Mall Station is 9 minutes by foot and Al Ittihad Park Station is 11 minutes.

Can I cancel my reservation for free at Dukes The Palm, a Royal Hideaway Hotel and receive a full refund?

Yes, Dukes The Palm, a Royal Hideaway Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Dukes The Palm, a Royal Hideaway Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 574 out of 1001 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 265 out of 1001 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 74 out of 1001 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 43 out of 1001 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 45 out of 1001 reviews" "
" "2 - Terrible 4%

8.9/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Christian
Travelled with partner
Liked: Cleanliness, staff & service
Property was amazing. Room was a little dated.
Stayed 6 nights in Nov 2022

10/10 Excellent

Lynn
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2022

10/10 Excellent

Inderjit
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are super attentive and friendly. The hotel is located in a brilliant area too, just across the road from Nakheel Mall and only a short taxi journey away from Jumeriah beach.
Stayed 5 nights in Nov 2022

10/10 Excellent

Camille
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, very accommodating staff!
Stayed 2 nights in Nov 2022

6/10 Okay

Ehsan
Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Rooms are not 5 star, but amenities are nice
Stayed 8 nights in Nov 2022

10/10 Excellent

David
Travelled with partner
Liked: Staff & service, amenities
What a fabulous place. We were made to feel very welcome and the facilities were first rate. Clean, tidy, plenty of space. Fantastic breakfast offering.

10/10 Excellent

Karlien
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very excellent place for families. Lots of activities for the kids. Breakfast was so nice

10/10 Excellent

Abdul, Swindon
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 7 day family stay at the Dukes The Palm hotel. Rooms, staff, food and facilities were all fantastic. The private beach, indoor/outdoor pools, lazy river and gym were all well staffed and well maintained. I couldn't fault any aspect of the stay. As a bonus, valet parking is free for residents which was very useful as we had a rental car.

10/10 Excellent

Deborah
Travelled with group