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Grand Excelsior Hotel Al Barsha

4.0 star property

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Photo gallery for Grand Excelsior Hotel Al Barsha

Property entrance
Living area
1 bedroom, memory-foam beds, in-room safe, desk
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

1 bedroom, memory-foam beds, in-room safe, desk

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, memory-foam beds, in-room safe, desk

Executive Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, memory-foam beds, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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9.6 out of 10, Exceptional, 431 reviews
The price is S$725
includes taxes & fees
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About the area

Map
60th Street, Al Barsha 1, Dubai, 213434

What's nearby

  • Mall of the Emirates - 12 min walk - 1.1 km
  • Ski Dubai - 12 min walk - 1.1 km
  • Souk Madinat Jumeirah - 4 min drive - 4.1 km
  • Wild Wadi Water Park - 4 min drive - 4.4 km
  • Burj Al Arab - 5 min drive - 4.7 km

Getting around

  • Mall of the Emirates Station - 19 min walk
  • Dubai (DXB-Dubai Intl.) - 32 min drive

Restaurants

  • Sherlock’s Pub
  • ‪ستاربكس - ‬9 min walk
  • ‪23rd Street Sports House - ‬4 min walk
  • ‪Falafil Al Rabiah Al Khadra - ‬6 min walk
  • ‪Barsha Falcon Restaurant - ‬8 min walk

About this property

Grand Excelsior Hotel Al Barsha

Upscale family-friendly hotel near Mall of the Emirates
Located close to Ski Dubai, Grand Excelsior Hotel Al Barsha provides a nightclub, a poolside bar and a corner/local shop. Indulge in a manicure/pedicure, a body treatment and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and 3 coffee shops/cafes.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), babysitting (surcharge) and free newspapers
  • A ballroom, a porter/bellboy and a front desk safe
Room features
All 230 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers or deep-soaking baths plus bidets and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and childcare services

Languages

Arabic, English, Filipino, French, Hindi, Russian, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AED 65 for adults and AED 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A La Grand
  • Copacabana
  • On The Grill

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AED 200
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300 per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 65 for adults and from AED 35 for children
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Property is also known as

Grand Excelsior
Grand Excelsior Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Dubai
Hotel Grand Excelsior
Grand Excelsior Al Barsha
Excelsior Al Barsha Dubai
Grand Excelsior Hotel Al Barsha Hotel
Grand Excelsior Hotel Al Barsha Dubai
Grand Excelsior Hotel Al Barsha Hotel Dubai

Frequently asked questions

Does Grand Excelsior Hotel Al Barsha have a pool?

Yes, this property has an outdoor pool.

Is Grand Excelsior Hotel Al Barsha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Excelsior Hotel Al Barsha?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Excelsior Hotel Al Barsha?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of AED 200 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Excelsior Hotel Al Barsha?

Checkout is at noon. Late checkout is available for AED 200 (subject to availability).

Where is Grand Excelsior Hotel Al Barsha located?

This family-friendly Dubai hotel is located in the entertainment district, within 1 mi (2 km) of Ski Dubai and Mall of the Emirates. Burj Al Arab and Souk Madinat Jumeirah are also within 3 miles (5 km). Mall of the Emirates Station is 19 minutes by foot and Mashreq Metro Station is 21 minutes.

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Grand Excelsior Hotel Al Barsha Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 145 out of 569 reviews
Rating 8 - Good. 203 out of 569 reviews
Rating 6 - Okay. 98 out of 569 reviews
Rating 4 - Poor. 71 out of 569 reviews
Rating 2 - Terrible. 52 out of 569 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

I enjoyed my stay very much. Checkin was quick, room was clean and comfortable. Quiet hotel as well even with a club and bar downstairs. Very relaxing stay.
Stayed 1 night in Feb 2025

10/10

It's a good reasonable property and is walkable distance from Mall of Emirates and the metro!

10/10

Paid for early check in and late check out - well worth the money Huge room
Stayed 2 nights in Dec 2024

8/10

Very nice staff managing very clean rooms. Very helpful staff at reception, in particular Ala'i the Egyptian receptionist: kind, understanding, professional, elegant, courteous, hard-working.
Stayed 1 night in Mar 2024

8/10

The hotel was convenient to the Emirates Mall and Metro, good restaurants. Only complaint is they allow smoking in the bar
Stayed 19 nights in Nov 2023

8/10

first time visit dubai, this hotel location is close to mtr but a bit old hotel. Appreciate upgrade my room
Stayed 1 night in Dec 2023

8/10

Good.
Stayed 4 nights in Mar 2024

6/10

It's a good hotel, nice employees and large parking. The rooms are large but look like old, and the breakfast is very poor, just a couple of things to eat, for a four stars hotel the need to improve it.
Stayed 1 night in May 2022

10/10

Housekeeping staff is excellent and approachable very good men i can recommend them to give a salary increase coz they are the nicest men and very polite and kind
Stayed 4 nights in Mar 2024

8/10

Great hotel, great price, great location. Only issue was towels not being left following room cleaning. This was resolved by phoning reception to request same. Overall would recommend this hotel.
Stayed 6 nights in Nov 2022

10/10

Big rooms very slow check in
Stayed 3 nights in Mar 2024

8/10

Staff should treat all customers equally regardless of age or race.
Stayed 4 nights in May 2024

4/10

We last stayed there when it was newly opened. Now the two rooms we were put in look scruffy and in places, very dirty
Stayed 4 nights in Oct 2022

8/10

The rooms are big and clean. The service is poor. I waited for a long time to get an iron and ironboard.
Stayed 2 nights in Mar 2024

8/10

not bad
Stayed 7 nights in Dec 2023

10/10

Good
Stayed 1 night in May 2022

4/10

Not so good
Stayed 3 nights in Jul 2023

6/10

i booked a suit, supposedly the best they have but unfortunately it was not , the shower is broke , the sink is not working , towels are not available i have to call every day for towels, breakfast is not to expectations. room service was very poor ..
Stayed 3 nights in Sep 2022

2/10

I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms.

8/10

Det var mörkt i rummet belysning var väldigt dåligt för en som skulle jobba på kvällen.
Stayed 4 nights in May 2025

10/10

Stayed 4 nights in Feb 2025

2/10

I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms.
Stayed 3 nights in Feb 2025

2/10

Stayed 1 night in Feb 2025

8/10

Stayed 16 nights in Jan 2025

4/10

Stayed 2 nights in Jan 2025