Grand Excelsior Hotel Bur Dubai is located in Bur Dubai, a neighbourhood in Dubai, and is in a shopping district and near a metro station. Travellers who have shopping on the agenda can visit Dubai Mall and Gold Souk, while those looking for another kind of activity may want to check out Dubai Cruise Terminal. Looking to enjoy an event or a game while in town? See what's happening at Al Maktoum Stadium or Coca-Cola Arena.
Take advantage of a nightclub, a return airport shuttle and a poolside bar at Grand Excelsior Hotel Bur Dubai. Treat yourself to a massage, a facial or a body treatment at Grand Lavana Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and more. In addition to 4 cafes and a hair salon, guests can connect to free in-room WiFi.
You'll also find perks such as:
An outdoor pool
Free self-parking and valet parking
Buffet breakfast (surcharge), limo/town car service and express check-out
A 24-hour front desk, concierge services and a porter/bellboy
Guest reviews give top marks for the dining options and overall value
Room features
All 282 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 75 for adults and AED 37.50 for children
4 restaurants and 4 coffee shops
7 bars/lounges and 1 poolside bar
24-hour room service
Restaurants on site
Docklands
AAngan
Soto Soto
Things to do
Fitness centre
Full-service spa
Nightclub
Outdoor pool
Sauna
Hot tub
Steam room
Family friendly
Babysitting (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Business services
Business centre
Computer station
Conference centre (34647 square feet of space)
Meeting rooms
Spa
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - Swedish
Massage - Thai
Mud bath
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: AED 15.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: AED 75 for adults and AED 37.50 for children (approximately)
Airport shuttle fee: AED 100 per vehicle (one way)
Rollaway bed fee: AED 125.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Grand Excelsior
Grand Excelsior Bur Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Bur Dubai
Grand Excelsior Hotel Bur
Grand Excelsior Bur
Excelsior Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel
Grand Excelsior Hotel Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel Dubai
Frequently asked questions
Does Grand Excelsior Hotel Bur Dubai have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at ?
As of 6 Feb,2023, prices found for a 1-night stay for 2 adults at on 2 Mar,2023 start from S$176.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Excelsior Hotel Bur Dubai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Excelsior Hotel Bur Dubai?
Self-parking and valet parking are free at this property.
What time is check-in at Grand Excelsior Hotel Bur Dubai?
Check-in is from 3:00 PM - 4 AM. Late check-in is available during limited hours.
What time is check-out at Grand Excelsior Hotel Bur Dubai?
Checkout is at noon.
Does Grand Excelsior Hotel Bur Dubai provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 100 per vehicle applies.
Where is Grand Excelsior Hotel Bur Dubai located?
Located in Bur Dubai, this spa hotel is 0.8 mi (1.2 km) from BurJuman Mall and within 3 miles (5 km) of Gold Souk and Dubai Cruise Terminal. Dubai World Trade Centre is 2.3 mi (3.7 km) away. ADCB Station is 14 minutes by foot and Sharaf DG Station is 14 minutes.
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Rating 10 - Excellent. 69 out of 275 reviews" "
10 - Excellent
69
" "10 - Excellent 25%
Rating 8 - Good. 89 out of 275 reviews" "
8 - Good
89
" "8 - Good 32%
Rating 6 - Okay. 54 out of 275 reviews" "
6 - Okay
54
" "6 - Okay 20%
Rating 4 - Poor. 41 out of 275 reviews" "
4 - Poor
41
" "4 - Poor 15%
Rating 2 - Terrible. 22 out of 275 reviews" "
2 - Terrible
22
" "2 - Terrible 8%
7.2/10
Cleanliness
7.3/10
Staff & service
7.3/10
Amenities
7.0/10
Property conditions & facilities
5.7/10
Eco-friendliness
Reviews
6/10 Okay
shojauddin saif
Business traveller
29 Jan,2023
Disliked: Cleanliness, staff & service
The Reception Was Not Supporting
Room Was Not Up To The Stand
Worst hotel I ever stay. By default, do expect no shower foam, no towel. Shifting breakfast location without inform guest. Room key always give issue. Totally disappointed. U can get much better hotel with the same rate.
Facility was okay but NO enough lights in the room and NO toiletries were replenished each day. Key will NOT work every day and very inconvenience to shuffle between the room and lobby. PCR test provided by hotel IS ABSOLUTELY not good and will NOT recommend to any. They hiked the price due to the US time restriction and accept ONLY cash and did NOT give the report until few hours before my flight which caused too my tension.
Worst hotel. Bad front office manager who works in the night shift. Room are old and dirty, smelly and expensive compared to other hotels. Housekeeping services was bad. I called three times to clean my room for 3 days and until 8 or 9pm they won’t clean.
Senthil
Stayed 2 nights in Dec 2021
6/10 Okay
Humayoun
Travelled with family
6 Dec,2021
Humayoun
Stayed 3 nights in Nov 2021
8/10 Good
Johan
Travelled with group
3 Dec,2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom is really bath ! Airco too, we could not put it off.