4/10 Poor
Yasmin
2 Mar,2024
Disliked: Staff & service, amenities
the reception staff were incredibly rude. i did not feel welcome at all. i had to wait hours to get checked in. even when someone had arrived after me they still were offered a room before me. the receptionist pretend you’re not even there when you go up to the desk to talk to them. the cleaning staff, pool staff and door men were very lovely. however the receptionists were horrible, it’s like they didn’t want to do their job.