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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
Escape to this upscale oasis where you can unwind by multiple pools or rejuvenate at the spa after exploring nearby shops.

Choose dates to view prices

In the heart of Dubai Festival City, Holiday Inn & Suites Dubai Festival City offers a luxurious retreat with a poolside bar, spa treatments, and shopping on site. Unwind at the rooftop terrace or by the outdoor pool and children's pool while staying connected with free in-room WiFi. The helpful staff has received praise from guests who also appreciate its proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$103
includes taxes & fees
1 Jun - 2 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 184.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 796700

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Holiday Inn & Suites Dubai Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Holiday Inn & Suites Dubai Festival City by IHG?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Dubai Festival City by IHG on 1 Jun, 2026 start from S$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn & Suites Dubai Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Dubai Festival City by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Holiday Inn & Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Holiday Inn & Suites Dubai Festival City by IHG?

Checkout is at noon.

Where is Holiday Inn & Suites Dubai Festival City by IHG located?

Located in Dubai Festival City, this spa hotel is within 1 mi (2 km) of Dubai Festival City Mall and Dubai Creek. Dubai Frame and Dubai World Trade Centre are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 367 out of 531 reviews
Rating 8 - Good. 119 out of 531 reviews
Rating 6 - Okay. 16 out of 531 reviews
Rating 4 - Poor. 15 out of 531 reviews
Rating 2 - Terrible. 14 out of 531 reviews

Reviews

Verified

10/10 Excellent

Samuel Manolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great hotel and friendly staff
Stayed 9 nights in Jan 2026
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities
nice hotel with great bar on top floor... rooms are good, staff excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

ELLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Staff was excellent!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Najmeh

Liked: Cleanliness, amenities, property conditions & facilities
Good location,easy access to everywhere,friendly staff and clean rooms!
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, amenities
The room was amazing and I been upgraded to a suite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service, clean rooms
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Imran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and amenities
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Revanth Kumar Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities are good
Verified

10/10 Excellent

Wenlong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Breakfast excellent. Access to Mall fantastic.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chintan Arvindbhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Holiday Inn Festival City was amazing! Very friendly staff and lovely food!
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

siddiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for family or business stay.

The most amazing service, very clean, the staff is very helpfull, I recommend this hotel, I can give 10 stars.
Stayed 16 nights in Jul 2024
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities are convenient.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 6 nights in May 2024
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

One of the best hotels I’ve ever stayed at! Five star luxury, amazing customer service, the most extensive breakfast buffet I’ve ever seen, and super comfortable rooms. 10/10 would recommend and will stay here again!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stop over, close to the airport and linked to the Festival City Mall. The staff were all lovely.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sabrina

Liked: Staff & service, property conditions & facilities, room comfort
The workers was so nice and polite
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Perfect Location and Exceptional Service in Dubai

I had a fantastic stay at this hotel in Dubai! Its location near the mall and airport is incredibly convenient. The rooms are spacious and well-appointed, and the staff is friendly and helpful. The rooftop pool offers stunning skyline views, and the dining options are excellent. Highly recommend this hotel for anyone visiting Dubai!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Derartu Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been coming again and again to this hotel. I will continue to recommend as well. Customer service excellent! Especially,
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tae Hyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff makes all the difference

Friendly staff in every step of the way, even after we had checked out.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

All the staff from reception to room service were fantastic . Room was clean and worth the money for a nice clean relaxing stay with nice pillows! I only wish they had a few channels in english with movies
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Top Hotel

I can only give this hotel good recension,fantastic welcome professional and welcoming hospitality Great staff all over the hotel , good food and very good suites, Well done all Thanks Peter Ward
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good trained staff.
Stayed 4 nights in Jan 2025