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Jumeirah Zabeel Saray

Photo gallery for Jumeirah Zabeel Saray

Front of property
Private beach, beach towels, windsurfing, kayaking
2 indoor pools, 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas
Water park
2 indoor pools, 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas

Overview of Jumeirah Zabeel Saray

VIP Access

Jumeirah Zabeel Saray

5.0 star property

4.6/5 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
Palm Jumeirah, West Crescent, Dubai

Explore the area

  • Popular LocationSkydive Dubai16 min drive
  • Popular LocationJumeirah Beach24 min drive
  • Popular LocationAin Dubai26 min drive
  • AirportDubai (DXB-Dubai Intl.)33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Dubai

Located on a private beach, Jumeirah Zabeel Saray is in Palm Jumeirah, a neighbourhood in Dubai. Burj Al Arab and Ski Dubai are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit The Walk and Dubai Marina Mall. Don't miss out on a visit to Wild Wadi Water Park. Scuba diving, waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

What's nearby

  • Skydive Dubai - 16 min drive
  • Bluewaters Island - 21 min drive
  • The Walk - 24 min drive
  • Jumeirah Beach - 24 min drive
  • Ain Dubai - 26 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 9 min drive
  • Dubai (DXB-Dubai Intl.) - 33 min drive

About this property

Jumeirah Zabeel Saray

5-star luxury hotel located in Palm Jumeirah
Take advantage of a poolside bar, a terrace and shopping on site at Jumeirah Zabeel Saray. This hotel is a great place to bask in the sun with a private beach, beach towels and kayaking. Treat yourself to thalassotherapy, a massage or a body wrap at Talise Ottoman Spa, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature international cuisine and brunch. Enjoy the gym, as well as activities, such as windsurfing and motor boating. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and 2 indoor pools, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and express check-out
  • A gift shop, luggage storage and motorised watercraft on site
  • Guest reviews say great things about the helpful staff
Room features
All 405 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns. Guests reviews say good things about the size rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, deep-soaking baths and bidets
  • 48-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“11 AM: AED 170 for adults and AED 85 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Imperium
  • Amala

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 42 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 367.5 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 170 for adults and AED 85 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 367.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please be advised that all guests, including children, staying at Jumeirah Zabeel Saray are required to present valid identification upon check-in, which may be either a passport or a GCC National ID card. UAE driver's licenses are acceptable for UAE Nationals only. UAE Nationals may check in with either a passport, National ID, or a valid UAE driver's license.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Jumeirah Saray
Jumeirah Saray Zabeel
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Hotel Dubai
Saray Jumeirah
Zabeel Jumeirah
Zabeel Jumeirah Saray
Zabeel Saray Jumeirah
Jumeirah Zabeel Saray Hotel
Jumeirah Zabeel Saray Dubai
Jumeirah Zabeel Saray Hotel Dubai

Frequently asked questions

Does Jumeirah Zabeel Saray have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 14 Dec,2022 start from S$609.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jumeirah Zabeel Saray pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jumeirah Zabeel Saray?

Self-parking and valet parking are free at this property.

What time is check-in at Jumeirah Zabeel Saray?

Check-in is from 3:00 PM - noon. After-hours check-in is not available.

What time is check-out at Jumeirah Zabeel Saray?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Jumeirah Zabeel Saray located?

Nestled on the beach, this Palm Jumeirah hotel is within 9 mi (15 km) of The Pointe, Dubai Marina Mall and Jumeirah Beach. The Walk and Souk Madinat Jumeirah are also within 9 mi (15 km).

Can I cancel my reservation for free at Jumeirah Zabeel Saray and receive a full refund?

Yes, Jumeirah Zabeel Saray offers free cancellation on select room rates, because flexibility matters! Please refer to Jumeirah Zabeel Saray cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 746 out of 1004 reviews" "
" "5 - Excellent 74%
Rating 4 - Good. 179 out of 1004 reviews" "
" "4 - Good 18%
Rating 3 - Okay. 38 out of 1004 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 19 out of 1004 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 22 out of 1004 reviews" "
" "1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Jacqueline
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great staff, food, wonderful place to stay
Stayed 6 nights in Nov 2022

5/5 Excellent

Naila
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at JZS is the best I have received compared to any other hotels I have stayed not just in Dubai but worldwide. The hotel is beautiful, the rooms are spacious and very clean. The only thing I would say is the food options need to be up to the same standard. But everything is 10/10 for the hotel.
Stayed 5 nights in Nov 2022

4/5 Good

Richard
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the spa...the pool outside...the bed....shower head...liked all water sport hydro....did not like....the jet ski package was falsely advertised to us....one stop...not 6 as we were told....photographer did not come with us as we were told...we were rushed as well which caused my fiance's purse strap to be broken as well as her knee was injured with a small cut as she was lifted onto the boat from the shore. another incident which was not appreciated was when a security guard stopped my fiance and i from entering the lobby area after using the spa. they said her wearing the robe from spa was not allowed in the lobby area. later in our stay we witnessed a few different women wearing the same robe in the lobby area. that was noticed by my us and caused some concern. the service at the beach by the plaj staff was not always the best....they stopped serving too soon in the late afternoon and they were not readily available to take orders. thank you....
Stayed 6 nights in Nov 2022

3/5 Okay

Dotan, RAMAT HASHARON
Travelled with family
Liked: Cleanliness, staff & service
property is nice and clean. rooms are big but outdated with tiny beds. we had the half board, but restaurants were limited. we were shocked to discover that beverages are not included in the half board and were charges OUTRAGEOOUS prices for soft drinks (Coke - $9), insane! will most likely not go again.
Stayed 6 nights in Oct 2022

5/5 Excellent

Oussama
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service extremely courteous
Stayed 5 nights in Oct 2022

4/5 Good

Lynne
Travelled with partner
Liked: Staff & service, property conditions & facilities
Itโ€™s is a great beach resort- like being on a cruise ship but a fairly long taxi ride to downtown. The multiple restaurants by and large offer quantity but not sophisticated quality but that is to be expected- staff is really lovely
Stayed 3 nights in Oct 2022

5/5 Excellent

Shemika
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect! Highly recommend
Stayed 5 nights in Oct 2022

5/5 Excellent

Sahdia
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 7 nights in Sep 2022

1/5 Terrible

Lili
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities