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Kempinski Hotel & Residences Palm Jumeirah

5.0 star property
Beachfront hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Kempinski Hotel & Residences Palm Jumeirah

Lobby
Interior
Front of property – evening/night
Exterior
Private beach, white sand, beach cabanas, sun-loungers
Located close to Aquaventure and Palm Jumeirah Mall, Kempinski Hotel & Residences Palm Jumeirah provides a poolside bar, a terrace and shopping on-site. With a private beach, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a facial, a massage and a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Enjoy the 24-hour gym, as well as activities, such as kayaking and beach volleyball. In addition to a garden and a playground, guests can connect to free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Kitchen
The current price is S$1,072
includes taxes & fees
14 Oct - 15 Oct

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Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2

View all photos for Superior Penthouse, 4 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Penthouse, 4 Bedrooms

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 340 sq m
  • 4 bedrooms
  • Ocean view
  • Sleeps 10
  • 5 Twin Beds

View all photos for Villa, 5 Bedrooms, Private Pool, Garden View (Royal 5 Bedroom Villa)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Villa, 5 Bedrooms, Private Pool, Garden View (Royal 5 Bedroom Villa)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 5 bedrooms
  • Lagoon view
  • Sleeps 12
  • 5 King Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Ground Floor

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Villa, 2 Bedrooms, Private Pool, Ground Floor

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Kitchen
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Private Pool, Ground Floor

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, 2 Bedrooms, Private Pool, Ground Floor

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe Suite, 3 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Suite, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 246 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 4 Twin Beds

View all photos for Superior Penthouse, 3 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 303 sq m
  • 3 bedrooms
  • Lagoon view
  • Sleeps 8
  • 4 Twin Beds

View all photos for Superior Suite, 3 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Suite, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 212 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 4 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, 2 Bedrooms, Ocean View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 112 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Lagoon View (Palm View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, 2 Bedrooms, Lagoon View (Palm View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 112 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 3 Twin Beds

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About the area

Located in Palm Jumeirah, a neighbourhood in Dubai, Kempinski Hotel & Residences Palm Jumeirah is near theme parks and on a private beach. Palm Jumeirah Mall and The Walk are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Dubai Marina Mall and Marina Beach are two other places to visit that come recommended. Jet skiing, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
Visit our Dubai travel guideOpens in a new window
Map
Crescent West, Palm Jumeirah, Dubai

What's nearby

  • Aquaventure - 6 min drive - 3.0 km
  • Palm Jumeirah Mall - 8 min drive - 5.1 km
  • Dubai Marina Mall - 14 min drive - 12.1 km
  • Marina Beach - 15 min drive - 11.4 km
  • The Walk - 15 min drive - 11.4 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive

Restaurants

  • ‪BCH:CLB - ‬13 min walk
  • ‪WHITE Beach Dubai - ‬4 min drive
  • ‪Th8 Palm beach bar - ‬9 min walk
  • ‪Kempinski Hotel & Residences Palm Jumeirah - ‬1 min walk
  • ‪W Lounge - ‬13 min walk

About this property

Kempinski Hotel & Residences Palm Jumeirah

Luxury eco-certified hotel near Aquaventure
Located close to Palm Jumeirah Mall and Marina Beach, Kempinski Hotel & Residences Palm Jumeirah provides a poolside bar, a terrace and shopping on-site. This hotel is a great place to bask in the sun with a private beach, beachfront dining and beach cabanas. Indulge in a facial, a massage and a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. Enjoy the 24-hour gym, as well as activities, such as kayaking and beach volleyball. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • An electric car charging station, express check-out and babysitting (surcharge)
Room features
All 244 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished balconies and pillow menus.
Other amenities include:
  • Highchairs, children's slippers and childcare services
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • 2 bathrooms with designer toiletries and separate baths/showers
  • 40-inch HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, separate dining areas and kitchens

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Front of property – evening/night

Atlantis, The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,587 reviews
The price is S$1,136
includes taxes & fees
3 Oct - 4 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: AED 150 for adults and AED 75 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beluga Beach Restaurant
  • Brunello
  • K-West Sports Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • 2 private bathrooms
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels
  • CD player
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 250 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 75 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250 per night
  • Service fee: 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Hotel Kempinski
Hotel Kempinski Palm Jumeirah
Kempinski
Kempinski Hotel Palm Jumeirah
Kempinski Palm Jumeirah
Kempinski Palm Jumeirah Hotel
Palm Jumeirah Kempinski
Kempinski Hotel And Residences Palm Jumeirah
Kempinski Hotel Palm Jumeirah Aparthotel
Kempinski Hotel Aparthotel
Kempinski Hotel Residences Palm Jumeirah
Kempinski Hotel Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah Hotel
Kempinski Hotel & Residences Palm Jumeirah Dubai
Kempinski Hotel & Residences Palm Jumeirah Hotel Dubai

Frequently asked questions

Does Kempinski Hotel & Residences Palm Jumeirah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Kempinski Hotel & Residences Palm Jumeirah?

As of 30 Sept, 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel & Residences Palm Jumeirah on 14 Oct, 2025 start from S$1,071.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel & Residences Palm Jumeirah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel & Residences Palm Jumeirah?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Kempinski Hotel & Residences Palm Jumeirah?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Kempinski Hotel & Residences Palm Jumeirah?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Kempinski Hotel & Residences Palm Jumeirah located?

Located in Palm Jumeirah, this beachfront hotel is on the boardwalk, 1.7 mi (2.7 km) from Aquaventure, and within 9 mi (15 km) of Palm Jumeirah Mall and Dubai Marina Mall. The Walk and Marina Beach are also within 9 mi (15 km).

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Kempinski Hotel & Residences Palm Jumeirah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 292 reviews
Rating 8 - Good. 68 out of 292 reviews
Rating 6 - Okay. 34 out of 292 reviews
Rating 4 - Poor. 5 out of 292 reviews
Rating 2 - Terrible. 7 out of 292 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

EMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent service, and good location.
Stayed 8 nights in Mar 2025

10/10 Excellent

Ishaq

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & unique architecture, clean and tidy place, friendly & courteous staff all around, good in-house dining facilities. Although there was only 1 main adult pool but it was good size one along with the kiddies pool.
Stayed 3 nights in Aug 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel. Outstanding Service
Stayed 4 nights in Jul 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr gutes zimmer

2 nächte Stopover mit familie, super zimmer
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2025

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisch verblijf gehad. Grote kamers en heerlijk zwembad. Rust en toch overal snel dichtbij
Stayed 4 nights in Dec 2024

10/10 Excellent

HyeRyun

Liked: Cleanliness, staff & service, property conditions & facilities
The Kempinsky hotel has the best service and is extremely accomodating to their guests needs. We had the best stay here and would definitely recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness
Love it, thank you to a lady in red, Milina, awesome customer service. Very relaxing family oriented place in Dubai.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anders Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel stay Excellent service. The took great care if our family, and considered that we have a handicapped daughter with us. O can only recommend this hotel. We will be back many times Jensen family ❤️🙏
Stayed 6 nights in Feb 2025

10/10 Excellent

Sanchan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays in Dubai.
Stayed 7 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff !

Excellent hotel and stay. The staff were exceptional ! Front of house, restaurants and at pool/beach. Also the management. I have stayed with every type of five star Hotel from Four seasons, Jumeirah, Hilton, JW Marriott, le Meridian, Sheraton, intercontinental and many individuals world class hotels. Top hotels is always about the staff and management. We stayed at the Kempinski in Vienna which was great and this Kempinski was fantastic on the palm. Thank you !!
Stayed 7 nights in May 2025

10/10 Excellent

Gokcehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is fine
Stayed 2 nights in Mar 2025

10/10 Excellent

MRS Hari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was something like dreams come true

10 out of 10
Stayed 2 nights in Mar 2025

10/10 Excellent

tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, location, services, and facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly,, best hotel in dubai
Stayed 2 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The staff was very professional and hospitable.
Stayed 3 nights in Jul 2023

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail was excellent. The breakfast buffet was superb
Stayed 5 nights in Aug 2023

10/10 Excellent

Michail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. Rooms are clean on a very convenient set up. Kempinski restaurant was great quality, beach set up awesome. Viko provides excellent service! Gym need to be overhauled asap! Poor set up & size for a 5-star hotel In Dubai. Only negative
Stayed 4 nights in Feb 2025

10/10 Excellent

Claudia F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!!!!!

Este hotel e maravilhoso!!!! Lindo, limpo, confortável, enfim, maravilhoso. O serviço de limpeza impecável. Com certeza, voltarei neste hotel. Atendimento ótimo.

8/10 Good

Magali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying on the ocean side which was a bit noisy. But overall had a great stay. Beach and pool were very nice with an awesome view of Dubai skyline. Breakfast was very good. It was nice to have a kitchen and washing machine in the room.
Stayed 11 nights in Feb 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 3 nights in May 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hideaway resort with top class service

The staff was amazing and when an issue arose, everything was done to fix it. The privacy, large residence and peace of the whole resort really allowed us to fully rest. Parking was easy and access to Dubai very convenient (more so than other locations closer to town).
Stayed 5 nights in Mar 2023

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

It was a great stay, we were very happy! The only topic was that there was too much noise in the morning from the room above us, especially from chairs that were moved. Would make sense to equip the furniture with noise reducing pads. Regards Kai
Stayed 1 night in Sep 2023

6/10 Okay

LEHAR ALI

Liked: Staff & service
Disliked: Cleanliness
Leftovers of the previous occupants were found in washroom. Cleaniness needs to be improved
Stayed 1 night in Jun 2023

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and overall experience….probably the best hotel we’ve experienced and we have stayed in all the main chains in Dubai. We normally stay at the Atlantis royal or Jumeirah beach hotel but the overall experience here at Kempinski was actually better. We had a 2 bed suite which was amazing. Spacious and all the amenities anyone could need. The hotel is in a brilliant location . We did Watersports etc easily. The swimming pool is ace. Aside from all this though, what makes this hotel stand out is the staff. They can’t do enough for you. They are just superb, every one of them. The personal touches and service received is just so special. The little things like speaking to the the kids and making conversation with them is so nice. A special mention to Ahmed Adel the night manager who is just excellent and Sophie (I think) who checked us in. A really personal check in experience. When my kids say this is one of the best hotels they’ve stayed at and want to come back , that tells you everything! Can’t wait to come back
Stayed 3 nights in Aug 2024

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