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Majestic City Retreat Hotel

Photo gallery for Majestic City Retreat Hotel

Featured image
Outdoor pool, open 6 AM to 10 PM, pool umbrellas, pool loungers
View from Room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Majestic City Retreat Hotel

VIP Access

Majestic City Retreat Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Mankhool Road, Bur Dubai, Dubai, 122235

Explore the area

  • Popular LocationBurJuman Mall15 min walk
  • Popular LocationGrand Mosque19 min walk
  • Popular LocationBastakiya19 min walk
  • AirportDubai (DXB-Dubai Intl.)9 min drive

Choose dates to view prices

About this area

Dubai

Majestic City Retreat Hotel is located in Bur Dubai, a neighbourhood in Dubai, and is in the city centre and near the airport. The area's natural beauty can be seen at Dubai Creek and Safa Park, while Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo are popular area attractions. Travelling with kids? Consider Wild Wadi Water Park, or check out an event or a game at Dubai Tennis Stadium. With waterskiing and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • BurJuman Mall - 15 min walk
  • Grand Mosque - 19 min walk
  • Bastakiya - 19 min walk
  • Sheikh Saeed Al Maktoum House - 4 min drive
  • Dubai Cruise Terminal - 5 min drive

Restaurants

  • Where to eat
  • Elia Restaurant โ€“ Garden-view diner with a bar. Serves dinner daily.
  • Tirquaz Restaurant โ€“ Pool-view restaurant. Serves breakfast, lunch and dinner daily.
  • Barrels โ€“ Serves lunch and dinner daily.

Getting around

  • Saeediya Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 9 min drive

About this property

Majestic City Retreat Hotel

Family-friendly Dubai hotel in Bur Dubai, near Gold Souk
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free theme park shuttle are also provided. Additionally, a nightclub, 3 bars/lounges and a health club are on-site. All 262 soundproofed rooms feature free wired Internet and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and premium bedding.
Majestic City Retreat Hotel offers 262 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Dubai hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Infinity Stone SPA and Health Club. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: AED 65 for adults and AED 30 for children
  • 4 restaurants and 1 coffee shop
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Russian
  • Spanish
  • Ukranian

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 200.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 65 for adults and AED 30 for children (approximately)
  • Airport shuttle fee: AED 200 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6 AM to 10 PM
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Majestic Tower
Majestic Hotel Tower
Majestic Hotel Tower Dubai
Majestic Tower Dubai
Majestic Tower Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Dubai
Majestic City Retreat
Majestic City Retreat
Majestic City Retreat Hotel Hotel
Majestic City Retreat Hotel Dubai
Majestic City Retreat Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 427 out of 984 reviews
5 - Excellent 43%
Rating 4 - Good. 368 out of 984 reviews
4 - Good 37%
Rating 3 - Okay. 93 out of 984 reviews
3 - Okay 9%
Rating 2 - Poor. 62 out of 984 reviews
2 - Poor 6%
Rating 1 - Terrible. 34 out of 984 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Nothing changed
Stayed 9 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service
The check in time took too much time and wifi signal is bad and phone coverage is terrible in rooms, i didnโ€™t benefit form any of the VIP access and the hotel didnโ€™t offer any. The toilet bidets is ruined and water keep cooling inside. What is good is hotel location in addition to the free valet parking
Stayed 7 nights in Nov 2021

3/5 Okay

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old building, some suites do not meet life safety requirements with long deadend corridors.
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was well located. 7 minutes walking to the train station. Very clean and friendly staff.. Iโ€™ll definitely go back again. This place has everything you might need. Bars, restaurants, spa and everything.. If could, Iโ€™ll give them more than 5 stars โญ๏ธ
Stayed 9 nights in Nov 2021

3/5 Okay

Stayed 2 nights in Nov 2021