1/5 Terrible
Rajesh, Doha
Business traveller
29 Aug,2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2021
Marco Polo Hotel
Photo gallery for Marco Polo Hotel
Overview of Marco Polo Hotel
Marco Polo Hotel
3.6/5 Good
Guests rated this property 3.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
Al Muteena Street, Dubai, 25570
Explore the area
- Fish Roundabout9 min walk
- Reef Mall11 min walk
- Al Ghurair Centre14 min walk
- Dubai (DXB-Dubai Intl.)7 min drive
Choose dates to view prices
About this area
Dubai
Marco Polo Hotel is located in Deira, a neighbourhood in Dubai, and is in the city centre and near the airport. The area's natural beauty can be seen at Dubai Creek and Creek Park, while Sheikh Saeed Al Maktoum House and Dubai Museum are cultural highlights. Travelling with kids? Consider Dubai Garden Glow and Sheikh Zayed Road. Guests appreciate the hotel's convenience for public transportation: Salah Al Din Station is 9 minutes on foot.
What's nearby
- Fish Roundabout - 9 min walk
- Reef Mall - 11 min walk
- Al Ghurair Centre - 14 min walk
- Deira Twin Towers Shopping Centre - 3 min drive
- Naif Souq - 3 min drive
Getting around
- Salah Al Din Station - 9 min walk
- Dubai (DXB-Dubai Intl.) - 7 min drive
Restaurants
- Where to eat
- Kitakits Kafe & Klubb – Open daily, happy hour available.
- The Bombay to Mumbai – Fine-dining restaurant offering Indian cuisine. Serves lunch and dinner daily. Open 24 hours.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
- 24-hour return airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 20 for adults and AED 20 for children
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Full-service spa
- Nightclub
- Outdoor pool
Family friendly
- Babysitting/childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- Lift
- Free newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Afrikaans
- Arabic
- English
- Filipino
- Hindi
Business services
- Business centre
- Computer station
- A meeting room
Spa
- 6 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Spa open daily
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Grab bar in shower
- Grab bar near toilet
- In-room accessibility (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Pillow menu
- Premium bedding
Bathroom
- Bidet
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 22-inch LCD TV
- TV channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
Dubai
Deira
Family-friendly
Hotel
Free WiFi
Guest rating 3.5+
Air conditioned
4 star
Policies
Check-in
Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: AED 100
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 100
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AED 100.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AED 20 for adults and AED 20 for children (approximately)
- Airport shuttle fee: AED 70 per room (one-way)
- Airport shuttle fee per child: AED 0
- Early check-in fee: AED 100 (subject to availability)
- Late check-out fee: AED 100 (subject to availability)
- Rollaway bed fee: AED 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai
Frequently asked questions
Overall score and ratings
3.6
Good
3.8/5
Cleanliness
3.9/5
Staff & service
3.1/5
Amenities
3.5/5
Property conditions & facilities
4/5 Good
Verified traveller
Travelled with family and small children
15 Jun,2021
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2021
1/5 Terrible
akhtar
Travelled with family
24 May,2021
Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in May 2021
5/5 Excellent
Verified traveller
Business traveller
23 Apr,2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2021
4/5 Good
Verified traveller
9 Apr,2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021