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Marco Polo Hotel

Photo gallery for Marco Polo Hotel

Premium bedding, minibar, in-room safe, desk
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Marco Polo Hotel

Marco Polo Hotel

4.0 star property

3.5/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Al Muteena Street, Dubai, 25570

Explore the area

  • Popular LocationPalm Islands2 min walk
  • Popular LocationAl Ghurair Centre7 min walk
  • Popular LocationFish Roundabout9 min walk
  • AirportDubai (DXB-Dubai Intl.)15 min drive

Room options

About this area

Dubai

Marco Polo Hotel is located in Deira, a neighbourhood in Dubai, and is near the airport and near a metro station. Gold Souk and Dubai Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo. Travelling with kids? Consider Dubai Garden Glow, or check out an event or a game at Dubai Tennis Stadium. Guests appreciate the hotel's convenience for public transportation: Salah Al Din Station is 9 minutes on foot.
Visit our Dubai travel guideOpens in a new window
Map

What's nearby

  • Palm Islands - 2 min walk
  • Reef Mall - 7 min walk
  • Al Ghurair Centre - 7 min walk
  • Fish Roundabout - 9 min walk
  • Deira Twin Towers Shopping Centre - 3 min drive

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

About this property

Marco Polo Hotel

4-star family-friendly hotel located in Deira
At Marco Polo Hotel, you can look forward to a nightclub, a round-trip airport shuttle and dry cleaning/laundry services. Treat yourself to a body treatment, a body scrub or a massage at Health Land Spa, the on-site spa. The on-site restaurant, Kitakits Kafe & Klubb, features happy hour. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), luggage storage and tour/ticket information
  • A front desk safe, free newspapers and a lift
  • Guest reviews give good marks for the overall value, helpful staff and proximity to public transport
Room features
All 126 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • 22-inch LCD TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Afrikaans, Arabic, English, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: AED 30 for adults and AED 30 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kitakits Kafe & Klubb
  • The Bombay to Mumbai

Things to do

  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: AED 100
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 30 for adults and AED 30 for children (approximately)
  • Airport shuttle fee: AED 100 per room (one-way)
  • Airport shuttle fee per child: AED 0
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

Does Marco Polo Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 29 Nov,2022 start from S$103.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marco Polo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marco Polo Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Marco Polo Hotel?

Check-in is from 2 PM - anytime. Early check-in is available for a fee of AED 100 (subject to availability).

What time is check-out at Marco Polo Hotel?

Checkout is at noon. Late checkout is available for AED 100 (subject to availability).

Does Marco Polo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 100 per room applies.

Where is Marco Polo Hotel located?

This family-friendly Dubai hotel is located near the airport, within a 10-minute walk of Palm Islands, Reef Mall and Al Ghurair Centre. Dubai Creek and Gold Souk are also within 2 miles (3 km). Salah Al Din Station is 9 minutes by foot and Union Station is 16 minutes.

Marco Polo Hotel Reviews

Marco Polo Hotel Reviews

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 134 out of 589 reviews" "
" "5 - Excellent 23%
Rating 4 - Good. 222 out of 589 reviews" "
" "4 - Good 38%
Rating 3 - Okay. 113 out of 589 reviews" "
" "3 - Okay 19%
Rating 2 - Poor. 55 out of 589 reviews" "
" "2 - Poor 9%
Rating 1 - Terrible. 65 out of 589 reviews" "
" "1 - Terrible 11%

3.7/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.5/5

Property conditions & facilities

2.8/5

Eco-friendliness

4/5 Good

Mohsen, Rochester
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 2 nights in Nov 2022

5/5 Excellent

MAJID
Business traveller
Liked: Staff & service, property conditions & facilities
Price is good and affordable
Stayed 1 night in May 2022

5/5 Excellent

mohamed
Stayed 3 nights in May 2022

1/5 Terrible

Hassan
Stayed 1 night in May 2022

5/5 Excellent

Balwinder, Woodbridge
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlent
Stayed 5 nights in May 2022

1/5 Terrible

Nelson
Disliked: Property conditions & facilities
Nothing to ride home especially being a so called 4 star hotel. Honestly,this is even worse for a 1 star hotel.
Stayed 13 nights in Apr 2022

1/5 Terrible

Mohammed
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2022

1/5 Terrible

Janki
Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Its basic hotel. I would not count as Four stars. Its there star rated .Middle management not helfull as expected. Definitely not Four star . Area is not so impressive. Hotel have few night clubs and its not suitable for families. Very noisy at nights .
Stayed 4 nights in Mar 2022

5/5 Excellent

mohamed
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

1/5 Terrible

Abdulahi
Liked: Property conditions & facilities
To be honest I enjoyed my stay there but when it come to dealing your client not so great. Guess they need some more experience and more approachable. They some good stuffs others not so.
Stayed 1 night in Mar 2022