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Marco Polo Hotel

Photo gallery for Marco Polo Hotel

Featured image
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Marco Polo Hotel

Marco Polo Hotel

4 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Al Muteena Street, Dubai, 25570

Explore the area

  • Popular LocationFish Roundabout9 min walk
  • Popular LocationReef Mall11 min walk
  • Popular LocationAl Ghurair Centre14 min walk
  • AirportDubai (DXB-Dubai Intl.)7 min drive

Choose dates to view prices

About this area

Dubai

Marco Polo Hotel is located in Deira, a neighbourhood in Dubai, and is in the city centre and near the airport. The area's natural beauty can be seen at Dubai Creek and Creek Park, while Sheikh Saeed Al Maktoum House and Dubai Museum are cultural highlights. Travelling with kids? Consider Dubai Garden Glow and Sheikh Zayed Road. Guests appreciate the hotel's convenience for public transportation: Salah Al Din Station is 9 minutes on foot.

What's nearby

  • Fish Roundabout - 9 min walk
  • Reef Mall - 11 min walk
  • Al Ghurair Centre - 14 min walk
  • Deira Twin Towers Shopping Centre - 3 min drive
  • Naif Souq - 3 min drive

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Kitakits Kafe & Klubb โ€“ Open daily, happy hour available.
  • The Bombay to Mumbai โ€“ Fine-dining restaurant offering Indian cuisine. Serves lunch and dinner daily. Open 24 hours.

About this property

Marco Polo Hotel

Family-friendly Dubai hotel in Deira with full-service spa
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a nightclub, a bar/lounge and a snack bar/deli are on-site. All 126 rooms offer comforts such as premium bedding and pillow menus, plus in-room free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee makers.
Marco Polo Hotel offers 126 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: AED 20 for adults and AED 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • Hindi

Business services

  • Business centre
  • Computer station
  • A meeting room

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: AED 100
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AED 100.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 20 for adults and AED 20 for children (approximately)
  • Airport shuttle fee: AED 70 per room (one-way)
  • Airport shuttle fee per child: AED 0
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 126 out of 541 reviews
5 - Excellent 23%
Rating 4 - Good. 210 out of 541 reviews
4 - Good 39%
Rating 3 - Okay. 107 out of 541 reviews
3 - Okay 20%
Rating 2 - Poor. 50 out of 541 reviews
2 - Poor 9%
Rating 1 - Terrible. 48 out of 541 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.9/5

Staff & service

3.1/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of bed bugs and I have to call duty supervisor to change the room immediately, this hotel had good name now all mismanagement
Stayed 10 nights in Aug 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall good. The staff was nice. Unfortunately, the shower was defective. The breakfast was ok, you could choose every day between: pancakes or eggs or Dosa.
Stayed 4 nights in Jun 2021

1/5 Terrible

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in May 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was unique. Nestled in the heart of Diera, the hotel provides an opportunity to experienced a more authentic version of Dubai.
Stayed 4 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021