expedia

Photo gallery

Featured image
Terrace/patio
1 bedroom, minibar, in-room safe, individually furnished
1 bedroom, minibar, in-room safe, individually furnished
1 bedroom, minibar, in-room safe, individually furnished

4.4/5 Excellent

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationDubai Creek Golf & Yacht Club16 min walk
    Popular LocationDubai Creek19 min walk
    AirportDubai (DXB-Dubai Intl.)13 min drive
    Popular LocationCity Centre Deira15 min drive
You could be seeing lower prices

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Executive Room, 1 Double Bed with Sofa bed

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsExecutive Room, 1 Double Bed with Sofa bed
  • Superior Twin Room

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsSuperior Twin Room
  • Deluxe Room, 1 Double Bed with Sofa bed, Balcony

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsDeluxe Room, 1 Double Bed with Sofa bed, Balcony
  • Superior Room, 1 Double Bed with Sofa bed

    4.4/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsSuperior Room, 1 Double Bed with Sofa bed
  • Deluxe Suite, 1 Double Bed with Sofa bed

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsDeluxe Suite, 1 Double Bed with Sofa bed
  • Executive Suite, 1 Double Bed with Sofa bed, Terrace

    Room amenities

    • 64 sq m
    • Sleeps 4
    More detailsExecutive Suite, 1 Double Bed with Sofa bed, Terrace

About this area

Dubai

Located in Dubai's Bur Dubai neighbourhood, Novotel Bur Dubai is in the business district and near a metro station. BurJuman Mall and City Centre Deira are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Al Mamzar Beach Park. Dubai Aquarium & Underwater Zoo and KidZania are not to be missed.
Visit our Dubai travel guide
Popular Location

What's nearby

  • Dubai Creek Golf & Yacht Club - 16 min walk
  • Dubai Creek - 19 min walk
  • Zabeel Park - 4 min drive
  • BurJuman Mall - 12 min drive
  • City Centre Deira - 15 min drive

Getting around

  • Health Care City Station - 6 min walk
  • AirportDubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • Where to eat
  • Hang out Cafe – Poolside restaurant. Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

Novotel Bur Dubai

Dubai hotel in Bur Dubai, near Dubai Creek
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a poolside bar and a rooftop terrace are on-site. All 219 individually furnished rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and LED TVs.
Novotel Bur Dubai offers 219 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. LED televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 70 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter

Languages spoken

  • Arabic
  • English

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 70 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Bur Dubai Hotel
Novotel Bur Dubai Dubai
Novotel Bur Dubai Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Novotel Bur Dubai and receive a full refund?
Yes, Novotel Bur Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Bur Dubai cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Bur Dubai have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
Is Novotel Bur Dubai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Bur Dubai?
Self-parking and valet parking are free at this property.
What time is check-in at Novotel Bur Dubai?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Novotel Bur Dubai?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Novotel Bur Dubai located?
Located in Bur Dubai, this hotel is within a 15-minute walk of Mohammed Bin Rashid University Of Medicine and Health Sciences and Wafi City Mall. Dubai Creek and American Hospital Dubai are also within 1 mile (2 km). Health Care City Station is 6 minutes by foot and Oud Metha Station is 23 minutes.
4.4
Excellent
5 - Excellent
19
4 - Good
9
3 - Okay
2
2 - Poor
1
1 - Terrible
1

4.8/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and were full of smiles!!.This made our stay much more pleasurable. thank you Novotel.
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent customer service and the hotel is very clean. The staff are friendly and nice. Good location and closer to the metro. I will recommend the hotel to my friends.
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here numerous times and plan to do so again. I like the location of this hotel and the staff is also great. They have always gone out of their way to be helpful.
Stayed 2 nights in Jan 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Quality of service needs total overhaul.
The hotel itself is fairly new and as such the facilities themselves are in great shape. Beds are comfortable. The quality of service is where this particular Novotel falls flat. The staff are all friendly, and when they do show up the service is good. There is the crux. When they do actually show up or answer the phone. Never have i stayed at any hotel where the phone will ring several times...and when it is answered it was usually the reception who answered. Not room service or housekeeping. Daily event. Ask for the dishes to be cleared after eating? Most of my experience was 3 or 4 phone calls and a couple of hours wait for that. Checking on laundry? Same experience except you may be waiting an extra day. Not once did they actually just bring the finished laundry to the room. One day i just gave up waiting for them to come clean the room and went down in the morning to ask in person. It feels like those i spoke with on the phone either do not communicate with anyone else, or who they do communicate with could not be bothered to care. No consistancy in food quality. It was generally ok, but portion size, plating, condiments provided was all over the place. As was delivery times. Never in my life have i had a hotel tell me I cannot bill to the room because i don't have enough deposit balance. I asked to speak with the manager, he was not on site. Could not be bothered to meet me in person as requested. Opted for a phone call instead. Will not be staying here again.
Stayed 10 nights in Jan 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code