Palace Downtown

5.0 star property
Luxury Dubai hotel connected to a shopping centre, steps from Dubai Fountain

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Palace Downtown

Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
View from room
Restaurant
Separate bathtub and shower, free toiletries, hair dryer, dressing gowns
Hot tub, steam room, Turkish bath/hammam, body treatments, hydrotherapy
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is S$712
Price available on 17/11/2024

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 8 of 8 rooms

Club Suite (Palace Fountain View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room (Fountain View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 70 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Palace Room, Fountain View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Lake View Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 51 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Palace Room, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 51 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Diplomatic Suite, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 105 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Palace Suite, Lake View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 105 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Map
Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Dubai, Dubai

What's nearby

  • Dubai Mall - 6 min walk
  • Dubai Fountain - 10 min walk
  • Dubai Aquarium & Underwater Zoo - 16 min walk
  • Burj Khalifa - 19 min walk
  • Dubai International Convention and Exhibition Centre - 9 min drive

Getting around

  • Dubai Trolley Station 2 Tram Station - 4 min walk
  • Dubai (DXB-Dubai Intl.) - 21 min drive

Restaurants

  • ‪Pickl - ‬11 min walk
  • ‪Günaydin - ‬5 min walk
  • ‪Abd El Wahab, Souk Al Bahar - ‬5 min walk
  • ‪Palace Lobby - ‬1 min walk
  • ‪Zahr El Laymoun - ‬4 min walk

About this property

Palace Downtown

Luxury eco-certified hotel near Dubai Mall
Located close to Dubai Fountain and Burj Khalifa, Palace Downtown provides a poolside bar, shopping on-site and a coffee shop/cafe. Treat yourself to reflexology, a body scrub or a facial at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
Other perks include:
  • An outdoor pool and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and a gift shop
  • Free newspapers, ATM/banking services and multilingual staff
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 242 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers and bidets
  • 42-inch LCD TVs with satellite channels
  • Balconies, LED light bulbs and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 160 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,299 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • At least 80% lighting from LEDs
  • Built in 2007
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Check-in is 2 PM on December 31 to avoid temporary road closures.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 350.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 160 per person
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dubai Downtown Palace
Palace Downtown Dubai
Palace Dubai Downtown
Palace Hotel Dubai Downtown
Palace The Old Town Dubai
The Palace Old Town
The Palace The Old Town Hotel Dubai
Palace Downtown Dubai Hotel
Palace Downtown Hotel
The Palace Downtown Dubai
Palace Downtown Hotel
Hotel Palace Downtown Dubai
Dubai Palace Downtown Hotel
Hotel Palace Downtown
Palace Downtown Dubai
The Palace Downtown Dubai
Palace Hotel
Palace
Palace Downtown Hotel
Palace Downtown Dubai
Palace Downtown Hotel Dubai

Frequently asked questions

Does Palace Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Palace Downtown?

As of 31 Oct,2024, prices found for a 1-night stay for 2 adults at Palace Downtown on 17 Nov,2024 start from S$712.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Palace Downtown?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Palace Downtown?

Checkout is at noon.

Does Palace Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 400 per vehicle applies.

Where is Palace Downtown located?

This family-friendly Dubai hotel is located on the boardwalk, within a 10-minute walk of Dubai Mall and Dubai Fountain. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 mi (5 km). Dubai Trolley Station 2 Tram Station is only a 4-minute walk and Dubai Trolley Station 1 Tram Station is 7 minutes.

Palace Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1005 reviews" "
Rating 8 - Good. 149 out of 1005 reviews" "
Rating 6 - Okay. 40 out of 1005 reviews" "
Rating 4 - Poor. 11 out of 1005 reviews" "
Rating 2 - Terrible. 14 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALI, Ashburn

Stayed 1 night in Sep 2024

2/10 Terrible

Frederic

Disliked: Cleanliness, property conditions & facilities
Even though they have rooms available for upgrade they didn't upgrade me. Rooms are old , service is bad
Stayed 6 nights in Oct 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and amenities
Stayed 5 nights in Oct 2024

10/10 Excellent

Samuel Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a massage and it was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Yves M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place it is so clean
Stayed 5 nights in Aug 2024

10/10 Excellent

Ceidy, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Sachiko

Stayed 1 night in Sep 2024

10/10 Excellent

Mustafa

Stayed 2 nights in Sep 2024

10/10 Excellent

Shastra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyong great!
Stayed 3 nights in Sep 2024

10/10 Excellent

Yossi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

ismeta

Stayed 6 nights in Aug 2024

10/10 Excellent

Jessie Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, location and amenities. thirptara on site is an amazingggg restaurant also, cannot recommend this hotel enough
Stayed 6 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Naz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

tikimia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place!!
Stayed 1 night in Sep 2024

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences
Stayed 4 nights in Sep 2024

10/10 Excellent

anisha

Stayed 3 nights in Aug 2024

6/10 Okay

Bruce, Westerville

Stayed 6 nights in Aug 2024

10/10 Excellent

ARFA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel with the best of everything, hospitality, friendliness of staff, housekeeping, room service, cleanliness, amenities steam room, sauna, convenience of to the mall in minutes, Beautiful inside and outside well kept, overall No.1 hotel experience ever
Stayed 11 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Skip
Stayed 4 nights in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning place to stay right in the heart of Dubai. Dubai Mall at your door step, stunning fountain views, very friendly staff! Just an amazing place!
Stayed 3 nights in Aug 2024

10/10 Excellent

Liza, bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The palace downtown was probably one of my favorite stay in dubai. I have stayed at other hotels before but the Palace has been the best for me. It was an absolute pleasure staying there. The staffs were great and very helpful. It was very close to everything nearby. The access to the dubai mall was best also. Overall, The palace was great and I would definitely stay there again next time!
Stayed 7 nights in Aug 2024

10/10 Excellent

Manjunath

Stayed 3 nights in Aug 2024

10/10 Excellent

Junaid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say, was a magical experience. We had a the fountain facing deluxe room and the views from the balcony of burj khalifa were amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful 5 star resort within walking distance of Burj Khalifa & shopping malls. Beautiful pool area with a stunning metropolitan backdrop, amazing food with a restaurant on the lake where you can enjoy the fountain show. A truly memorable stay!
Stayed 1 night in May 2024