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Phoenicia Hotel

2.0 star property
Hotel with 2 restaurants, near Gold Souk

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Photo gallery for Phoenicia Hotel

Miscellaneous
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Reception
Restaurant

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Economy Single Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Free bottled water
Satellite channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Free bottled water
Satellite channels
Wardrobe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Map
Baniyas Square, Opposite Baniyas Metro Station, Dubai, POBOX4467

What's nearby

  • Naif Souq - 3 min walk - 0.3 km
  • Gold Souk - 11 min walk - 0.9 km
  • Al Ghurair Centre - 14 min walk - 1.2 km
  • Dubai Cruise Terminal - 4 min drive - 3.4 km
  • BurJuman Mall - 5 min drive - 3.7 km

Getting around

  • Baniyas Square Station - 1 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • ‪ماكدونالدز - ‬1 min walk
  • ‪Burj El Khalife - ‬3 min walk
  • ‪Tavolino Grill House - ‬2 min walk
  • ‪Choc & Nuts - ‬2 min walk
  • ‪Alpha Restaurant - ‬3 min walk

About this property

Phoenicia Hotel

Hotel near Gold Souk
Near Al Ghurair Centre, Phoenicia Hotel provides a free daily manager's reception, 2 bars and 2 restaurants. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), access to a nearby health club and smoke-free property
  • A lift, coffee/tea in reception and a 24-hour front desk
Room features
All 92 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi.
More amenities include:
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

Arabic, Chinese (Mandarin), English, French, Hindi, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 25 for adults and AED 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 24

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 25 for adults and from AED 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Phoenicia Hotel Dubai
Phoenicia Dubai
Phoenicia Hotel Hotel
Phoenicia Hotel Dubai
Phoenicia Hotel Hotel Dubai

Frequently asked questions

Is Phoenicia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phoenicia Hotel?

This property doesn't offer parking.

What time is check-in at Phoenicia Hotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Phoenicia Hotel?

Checkout is at noon.

Where is Phoenicia Hotel located?

Located in Deira, this hotel is within a 15-minute walk of Naif Souq, Gold Souk and Al Ghurair Centre. Dubai Cruise Terminal and Dubai Creek are also within 3 miles (5 km). Baniyas Square Station is only a 2-minute walk and Union Station is 12 minutes.

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Phoenicia Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 6 out of 23 reviews
Rating 2 - Terrible. 5 out of 23 reviews

5.8/10

Cleanliness

5.6/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2020

4/10 Poor

NARINDER

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible dirty, smelly, roaches and noisy

Stayed 2 nights in Mar 2020

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service from the hotel receptionist

The reception was so awful and charged me extra payment though it is clearly stated that I have already paid my taxes . The receptionist even refused to inform me about the breakfast meal which is included in the room booking
Stayed 1 night in Feb 2020

8/10 Good

Mark, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, good value for money.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is great as it is Near the metro station and shopping area. A new gift shop just newly opened along the hotel walkway.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Emran

Liked: Cleanliness, staff & service, property conditions & facilities

Washroom shower hot water not come

Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악 중 최악

-. 담배냄새에 찌든 객실 (금연실로 바꿨는데도 ...) -. 지저분한 룸 컨디션 -. 전혀 방음 안됨 -. 빈민촌 같은 주변 분위기 -. 불친절한 데스크 -. 금방 추락할 것 같은 엘리베이터 -. 이 숙소만큼은 절대 피하도록 하세요.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kismet, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay in this hotel, good value of money. Premium location, it is the first building you reach after you come out of the metro station, supermarkets, restaurants, shops around, easy living and shopping. Facility is a little bid old, but well maintained, room is clean and staff is friendly.
Stayed 1 night in Dec 2019

6/10 Okay

Victor

Stayed 4 nights in Dec 2019

6/10 Okay

Syed Saqib

Liked: Cleanliness, staff & service, property conditions & facilities

Mr

Nice but their lifts are horrible one time I stopped in,oh my God
Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019

6/10 Okay

Salman

Disliked: Property conditions & facilities, room comfort
Rummet var bra men det var en disko på kvällen och mycket folk kom sent på natten till hotellet och det var störande.
Stayed 6 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

繊細な人には勧めない

建物も古く室内の設備もメンテナンスが行き届いていない。料金はドバイのホテルの中でも安いほうだが、それでも割り高。レセプション・スタッフも朝食の案内や支払いなど行き届かない点も多かった。深夜2時過ぎまでカラオケ（？）などの爆音で悩まされた。
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Abdool Bakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. But a bit squeazy for family. Also got some pubs and resto on mezzanine floor which at night become busy and noisy.
Stayed 10 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very close to Metro Station is good. I didn't like the customer service. On the other hand, there is a night club inside de hotel, the customers should know this.
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Location was excellent at central busines district but the entire facility needs revamping
Stayed 5 nights in Nov 2018