Outdoor pool, free pool cabanas, pool umbrellas

Reviews of Premier Inn Dubai Barsha Heights

3 out of 5
Premier Inn Dubai Barsha Heights
Al Fosool Street, Tecom, Dubai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 196 reviews" "
Rating 8 - Good. 37 out of 196 reviews" "
Rating 6 - Okay. 10 out of 196 reviews" "
Rating 4 - Poor. 5 out of 196 reviews" "
Rating 2 - Terrible. 4 out of 196 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 10 nights in Mar 2024

10/10 Excellent

Hadi

Liked: Property conditions & facilities
It’s very good and clean Hotel
Stayed 6 nights in Apr 2024

10/10 Excellent

SAILY

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff.
Stayed 11 nights in Apr 2024

8/10 Good

Arunkumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and the staffs were friendly. Food was amazing. Only the room was a bit small.
Stayed 4 nights in Apr 2024

10/10 Excellent

takae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless checkin by very helpful staff. Place is modern, clean and amazing value for money. Will definitely stay again when I return to Dubai!
Stayed 7 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in barsha heights . Little rough lots of call girl flyers scattered around the streets which surprised me. Still feels safe and is very central . Lots of taxis available . Lots of local restaurants. Seven stones restaurant near by has amazing food and very cheap to eat. No alcohol as not attached to a hotel . But nice authentic food and nice people.
Stayed 8 nights in Apr 2024

10/10 Excellent

Hira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here as it was not far from anything. Everything was conveniently accessible such as shops, malls, restaurants, money exchange etc. 10- 15 drive to down town/ Burj Kalifa/ Dubai mall. 5-10 minutes to Dubai Marina and Burj al Arab. Highly recommended
Stayed 7 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staff nice location and overall good value for money. Would definitely go back.
Stayed 7 nights in Mar 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Leon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great value
Stayed 6 nights in Mar 2024

10/10 Excellent

Lazar

Stayed 5 nights in Mar 2024

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and lovely. Great beds and linen. Area is okay, 15 min walk to metro. Shuttle service is limited timing and should be more frequent. Excellent breakfast
Stayed 4 nights in Feb 2024
Response from Ghada Mahgoub, Operations Manager on 9 Apr,2024
Thank you for choosing to stay at Premier Inn Dubai Barsha Heights & taking the time to write your review of our property, your comments are very much valued. We were glad to see that our hotel features, cleanliness, and staff hospitality have met your expectations, and you were so satisfied with our restaurant facilities and the food & drinks quality. Regarding the beach transfer service, we understand your frustration with its limited availability. As we have a finite number of slots for the beach transfer due to high demand, we prioritize accommodating guests on a first-book , first-served basis. However, we will review the scheduling to ensure it aligns better with our guests' needs.Your feedback is incredibly valuable to us as we strive to continually enhance our services. We hope to have the pleasure of welcoming you back soon for a more enjoyable stay.

10/10 Excellent

Stephen William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice modern hotel that we chose as it was close to a Metro Station, the marina and the Palm beaches. The hotel also provided free shuttle buses to the beach and a shopping mall. All the staff were very helpful and friendly, nothing was too much trouble. The bar and restaurant was excellent showing lots of sports and the food and beverage menus were good and reasonably priced. The only slight niggle was the pool wasn’t very big and appeared crowded with only a few people in it.
Stayed 6 nights in Feb 2024
Response from Ghada Mahgoub, Operations Manager on 9 Apr,2024
Dear Stephen, Thank you for choosing to stay at Premier Inn Dubai Barsha Heights & taking the time to write your review of our property, your comments are very much valued. We were glad to see that our room features, hotel cleanliness, and staff hospitality have met your expectations. We really appreciate your comments regarding our customer service. Thank you for your generous appreciation over the service provided by our colleagues, we will ensure that they will get the recognition they deserve to receive. It is always a delight when we read that our staff have helped to make your stay a memorable one. I have noted your comment about the pool size, Thanks for the feedback. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.We look forward to welcoming you back in the future.Best RegardsGhada MahgoubOperations Manager

8/10 Good

Diana

Stayed 4 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel
Stayed 8 nights in Feb 2024
Response from Ghada Mahgoub, Operations Manager on 9 Apr,2024
Dear Jaqueline, Thank you for choosing to stay at Premier Inn Dubai Barsha Heights and for taking the time to share your positive feedback with us.We are pleased to learn that you have enjoyed your stay and our hotel and service has met your expectation. Our team takes great pride in providing our guests with exceptional experience, and it is always wonderful to receive recognition for our efforts.Thank you once again for sharing your positive experience with others, and we look forward to welcoming you back in the near future.Best Regards,Ghada Mahgoub Operations Manager

10/10 Excellent

Imran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location- clean property- staff were courteous . We definitely enjoyed our stay.
Stayed 8 nights in Feb 2024

10/10 Excellent

Ahmed

Stayed 12 nights in Feb 2024

10/10 Excellent

Darryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location walk able to the metro food was great staff was amazing hotel was clean pool area was great big mall right near by
Stayed 3 nights in Feb 2024

10/10 Excellent

Imran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean relatively new building. Smells good all the time. Room service and breakfast are specially high standards.
Stayed 4 nights in Feb 2024

10/10 Excellent

Amy

Travelled with group
Very clean and well maintained. The staff are friendly and helpful. Good breakfast in the morning and lots of small shops nearby. Access to metro is about 10 minutes walking or Ubers are readily available.
Stayed 4 nights in Feb 2024

8/10 Good

Dumisani

Liked: Staff & service, property conditions & facilities
Stayed for two weeks, I had a good stay, staff very friendly, welcoming, easy to talk to and very helpful. Liked the bar and the pool area for working and relaxing. Excellent WiFi speed, had no problems whatsoever with the connection. Walking distance to and from the Metro station, quick Metro ride to The Mall of the Emirates. Carrefour and some restaurants nearby. The gym is a bit small with limited equipment, it could be bigger.
Stayed 13 nights in Jan 2024

10/10 Excellent

Jacque-Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground free parking for rental cars was very nice. The hotel had a coffee shop, breakfast, and an amazing lunch dinner spot all in the hotel.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ceyhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a bit small but the staff and the generally hotel was very good
Stayed 5 nights in Jan 2024

6/10 Okay

Riad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception needs to be RE-STAFFED. They are impolite, incompetent, rude & entitled.
Stayed 3 nights in Jan 2024

10/10 Excellent

Shamus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome great time make sure you go see the tour guide in the front. He made it super easy and gave us a five day plan on what to do and it was super budget friendly. His name was Zubair
Stayed 11 nights in Dec 2023

10/10 Excellent

Faisal

Stayed 16 nights in Jan 2024

10/10 Excellent

Anish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are great
Stayed 9 nights in Jan 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
Absolutely brilliant. Cant fault anything. Great hotel. Mr Toads was fantastic. General manager Fillipe was incredible along with his team of staff. Nothing was too much trouble. They always remembered our drinks order! What more could you want! The pool and pool bar was brilliant. Pool towels provided I’ve stayed in many 5 star hotels in Dubai and Abu Dhabi and to be honest the premier inn was the best value for money. We will definitely return. Girls trip already olannwsbt
Stayed 11 nights in Jan 2024

4/10 Poor

ZEESHAN

Travelled with family
Stayed 9 nights in Jan 2024

10/10 Excellent

Abdul Rahman

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a safe and easy to get around
Stayed 13 nights in Jan 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, delicious breakfast
Stayed 4 nights in Jan 2024

10/10 Excellent

Ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and the front desk service is exceptional! Rate 10/10 all day.
Stayed 2 nights in Jan 2024

10/10 Excellent

Amar Pramukh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

Masuma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for 13 days, hotel is clean and staff are very professional and friendly. Highly recommended it!
Stayed 13 nights in Dec 2023

8/10 Good

Ali, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Dec 2023

10/10 Excellent

Jeethendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year 2024
Staff very helpful and gave us a connecting room as per our request, which is subject to availability. Rooms faultless and as per description. HDTV was very compatible with our kids electronics devices so we could watch on big screen. Bottled water daily. Restaurant staff very accommodating and helped us with buffet option which we combined as some of us wanted a La carte. Very good value buffet. Fresh and new daily options for buffet though vegetarians should check daily if they happy. Good location for Aquaventure which is best reached by taxi. New year at the pool terrace was a bit anti-climatic as the hotel is surrounded by buildings 2-3x taller and couldn’t see any fireworks or displays. I guess if you want to see these, you just got to be where it happens!
Stayed 4 nights in Dec 2023
Response from Ghada Mahgoub , Operations Manager on 8 Jan,2024
Dear Jeethendra, Thank you for choosing to stay at Premier Inn Dubai Barsha Heights and for taking the time to share your positive feedback with us.We are pleased to learn that you have enjoyed your stay and our hotel and service has met your expectation. Our team takes great pride in providing our guests with exceptional experience, and it is always wonderful to receive recognition for our efforts.Thank you once again for sharing your positive experience with others, and we look forward to welcoming you back in the near future.Best Regards,

10/10 Excellent

Avery Jarmain

Stayed 4 nights in Nov 2023

8/10 Good

Aren J

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
I liked that a Costa coffee was in the lobby. I showed up at 7 PM and was told that I could either take an accessible room or wait for a different clean room. At that hour, I was surprised they were still cleaning rooms. The room was OK, but the toilet didn't work. It was no problem getting maintenance to fix it though. I did not like that when I would shower, the whole floor would get wet. The bed was OK, but not super comfortable. Parking was convenient and plentiful. There were also many stores and restaurants nearby
Stayed 3 nights in Dec 2023
Response from Ghada Mahgoub , Operations Manager on 7 Jan,2024
Dear Aren, Thank you for choosing to stay at Premier Inn Dubai Barsha Heights & taking the time to write your review of our property, your comments are very much valued.We truly apologize if we failed to meet your expectation in any way.We have discussed the topic with the concerned managers and have implemented corrective actions to avoid the same occurrence at the future. Kindly accept our apology for any inconvenience caused and we assure you that our guest satisfaction is our top priority, and we appreciate our guest feedback for further improvement.Thank you once again for sharing your experience with us.Best RegardsGhada Mahgoub

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new Premier Inn with all the newer decor, so it looks really nice and the bed is really comfortable. Like most Premier Inn’s, it’s a no fuss approach to a hotel, ticking all the essentials well and this hotel does all this. Can’t really ask for more for the star rating and price point. Don’t know if I would pay extra to be at this particular Premier Inn to others, I had to be in that part of Dubai so spent the extra but if I didn’t, I don’t think I would and just choose one which is more convenient for me.
Stayed 1 night in Dec 2023
Response from Ghada Mahgoub , Operations Manager on 8 Jan,2024
Dear Mohammed, Thank you for choosing to stay at Premier Inn Dubai Barsha Heights & taking the time to write your review of our property, your comments are very much valued. I am pleased to hear about your successful stay with us and I am glad that you were satisfied with our services. It is always a delight when we read that our staff have helped to make your stay a memorable one. We look forward to welcoming you back in the future. Best Regards,

8/10 Good

Sukhninder Singh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and went according to plan but one thing that puzzled me was that the reception staff asked for an older second passport (I mean why would you carry an old passport when travellingwhen that document is invalid for travel) which apparently was necessary for check-in to the room
Stayed 4 nights in Dec 2023

10/10 Excellent

Gokmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not rent a car this trip, so it was convenient the Premier Inn is an easy walk to the Dubai Metro. Mr. Toad's restaurant is top quality and the breakfast is great.
Stayed 2 nights in Dec 2023

8/10 Good

Pankaj

Stayed 14 nights in Nov 2023

10/10 Excellent

Kaisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Marina area. Rooms are clean and nice. Probably over priced a bit, but it's Dubai and everything is expensive in the winter.
Stayed 1 night in Dec 2023
Response from Ghada Mahgoub , Operations Manager on 7 Jan,2024
Dear Mathew , Thank you for choosing to stay at Premier Inn Dubai Barsha Heights & taking the time to write your review of our property, your comments are very much valued. I am pleased to hear about your successful stay with us and I am glad that you were satisfied with our services. It is always a delight when we read that our staff have helped to make your stay a memorable one. We look forward to welcoming you back in the future. Best Regards, Ghada Mahgoub Operations Manager

6/10 Okay

Sanan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel does have a decent breakfast if you decide to get the breakfast package. Breakfast staff are very polite, including the chefs that catered to our breakfast requests with a smile. The workers at the breakfast lounge were very courteous. When it comes to room service staff & bedsheet changes, cleaning, I found their room staff very professional. I would like to highlight Sultan & his meticulous work. He did a fantastic job with cleaning and making things tidy. When it come to events, bookings, & such services, I found Zuber Khan at this hotel highly professional. He sold us various packages, services & got things done. It saved us so much time & he made things very easy. Whether it was desert safari or the frame or atlantis waterparks, etc, he made it easy and got us great deals for our families. Aside from that, the desert safari provided by Zuber is one of the best. Even the driver he provided us, the desert safari guide Farooq was amazing. Farooq really went out of his way to make us have a memorable desert safari adventure. Farooq is a very honest person and that is the type of person that makes everything relaxed. When it comes to Front desk staff, I found the gentleman I dealt with, he was very courteous & very polite. I would say he was super professional & was a joy to deal with. The one lady on the other hand, seemed rude. Please note, they dont have microwaves at this hotel nor laundry machines. It makes it tough for families with kids.

8/10 Good

Logan

Stayed 8 nights in Nov 2023

10/10 Excellent

Vijay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No basic amenities like tooth brush
Stayed 7 nights in Nov 2023

10/10 Excellent

kim

Stayed 4 nights in Nov 2023