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Shangri-La Dubai

5.0 star property
Travelers can savor international flavors while enjoying premium amenities like racquetball courts and rejuvenating treatments at CHI, The Spa

Choose dates to view prices

Shangri-La Dubai, near City Walk and Burj Khalifa, offers international dishes at Dunes Cafe, Pilates classes, and facials at CHI, The Spa. Enjoy an outdoor pool with sun loungers, racquetball/squash courts, an indoor pool, and a spacious terrace.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is S$302
includes taxes & fees
22 Feb - 23 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Deep-soaking bath
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Sea view

View all photos for Deluxe Room, 1 King Bed (Burj Khalifa View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Deep-soaking bath
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Single Beds (Burj Khalifa View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Deep-soaking bath
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Horizon Deluxe, Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Partial ocean view

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LED TV
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Sea view

View all photos for Horizon Executive, Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Executive, Room

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Partial sea view

View all photos for Horizon, Premier Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 66 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Picture-Perfect Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

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About the area

Near a metro station, Shangri-La Dubai is in Trade Center, a neighbourhood in Dubai with good shopping. Dubai Mall and City Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park. Spend some time exploring the area's activities, including golfing. Visit our Dubai travel guide
Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • Rainbow rain under the scorching sun. | DxB 2016
    City Walk
    11 min walk - 0.9 km
  • Emaar building and downtown, Aerial view with Burj Khalifa shadow, Dubai, United Arab Emirates, Middle East.
    Emaar Square
    14 min walk - 1.2 km
  • Dubai Mall featuring interior views, shopping and signage
    Dubai Mall
    15 min walk - 1.3 km
  • Dubai Aquarium & Underwater Zoo
    Dubai Aquarium & Underwater Zoo
    17 min walk - 1.5 km
  • Burj Khalifa tower in Dubai
    Burj Khalifa
    18 min walk - 1.6 km

Getting around

  • Financial Centre Station
    10 min walk
  • Dubai (DXB-Dubai Intl.)
    21 min drive

Restaurants

  • Al Safadi
    14 min walk
  • Shawerma Alfarooj
    4 min walk
  • Zaatar W Zeit
    1 min walk
  • Starbucks
    5 min walk
  • Jones The Grocer
    16 min walk

About this property

Shangri-La Dubai

Luxury family-friendly hotel near City Walk
Located close to Burj Khalifa and Dubai Mall, Shangri-La Dubai provides an airport shuttle, a poolside bar and a terrace. Treat yourself to a deep-tissue massage, a body scrub or a body wrap at Chi, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Pilates classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge) and smoke-free property
  • Guest reviews say great things about the helpful staff, first-rate property condition and location
Room features
All 302 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Art supplies, childcare services and free infant beds
  • Bathrooms with deep-soaking baths and bidets
  • LED TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Dubai?

As of 27 Jan, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on 22 Feb, 2026 start from S$301.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Checkout is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk and Boulevard at Emirates Towers. Dubai Mall and Dubai World Trade Centre are also within 3 miles (5 km). Financial Centre Station is 10 minutes by foot and Emirates Towers Station is 21 minutes.

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Reviews

Shangri-La Dubai Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1368 out of 1610 reviews
Rating 8 - Good. 148 out of 1610 reviews
Rating 6 - Okay. 51 out of 1610 reviews
Rating 4 - Poor. 21 out of 1610 reviews
Rating 2 - Terrible. 22 out of 1610 reviews

Reviews

10/10 Excellent

Lumed

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, the kids loved it! Very polite and helpful door staff who were respectful and happy to greet you everyday.
Stayed 6 nights in Dec 2025

10/10 Excellent

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great customer service. Hotel staff super friendly and also love the intricate details on everything.
Stayed 4 nights in Jan 2026

10/10 Excellent

Amika

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, helpful staff, and delicious breakfast. My stay was wonderful and exceeded all expectations.
Stayed 14 nights in Dec 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness
Staff and service was great
Stayed 7 nights in Dec 2025

10/10 Excellent

OFER

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent the service is excellent beautiful hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Parthiban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fabulous location and excellent service.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nilesh

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, good accessible property, good breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff. Delicious food. Wonderful experience
Dunes Cafe
HOi An
View from our room
Stayed 6 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were awesomely accommodating and helpful throughout our stay. Our room was comfortable and clean. The view of Dubai’s iconic Burj Khalifa from our room window made our stay more memorable. The breakfast buffet was exceptional! A true 5-star hotel!
Stayed 3 nights in Jan 2026

10/10 Excellent

Zukran Aniq Bin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from the hotel staff and also great hotel to stay in :) Highly recommended!
Stayed 2 nights in Dec 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very good service and nice staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

NEIL

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel prime centre location.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandip

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, great view, extra ordinary staff. Very nice breakfast and amazing stay. Thank you so much Shangri-La Hotel for a wonderful and memorable stay. We will surely recommend this hotel to our friends and family.
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful view of the Burj Khalifa. Breakfast was great. Staff were fantastic.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dena

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive and helpful staff. Excellent location and facilities. Would give the highest recommendation possible.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chengzhi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very accommodating service from staff and delicious food
Stayed 1 night in Nov 2025

8/10 Good

Xiaohua

Friendly staffs
Stayed 3 nights in Jan 2026

10/10 Excellent

Nestor Amon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The rooms are clean. The breakfast is one of a kind. The views from the hotel is something to look forward to.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, clean and the customer service was impeccable! They made sure our stay was excellent. From the receptionist Coline, to the Director of rooms Assem, housekeeper Kelum and the wait staff in the Shang Palace Christine and every single staff were very polite and friendly! We had the best time!
We booked the bronze package for our 30th anniversary and it was beautiful!
Stayed 5 nights in Jan 2026

10/10 Excellent

Dena

Liked: Cleanliness, amenities, property conditions & facilities
Attentive service. Excellent hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and welcoming, especially to my children. Wonderful breakfast and buffet lunch. Great hotel to explore the area around. Bathroom slightly dated. Will be back for sure.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Dubai. The view from our room was breathtaking !! The service was excellent, and the food options are great. I would certainly recommend this place to anyone staying in Dubai for few days to a week.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ilona

Liked: Cleanliness, property conditions & facilities
Everything was perfect! The staff went out of their way to help me out of a difficult situation, more than once. I've stayed in lot's of hotels but Shangri-La was by far my favorite. I'm hoping to return again soon.
Stayed 4 nights in Jan 2026

10/10 Excellent

AVI

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service from front desk, to restaurants, executive lounge and housekeeping. Great food in the executive lounge and a wonderful place to relax. Excellent spa services. Decent location that has a shuttle to the fountain/mall. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ambience and location
Stayed 2 nights in Oct 2025