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Sheraton Grand Hotel, Dubai

Photo gallery for Sheraton Grand Hotel, Dubai

Lobby
Outdoor pool, pool loungers
Apartment, 3 Bedrooms, City View (Skyline View) | Minibar, in-room safe, desk, soundproofing
Presidential Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV
Minibar, in-room safe, desk, soundproofing

Overview of Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai

5.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
3 Sheikh Zayed Road, Dubai

Explore the area

  • Popular LocationDubai International Convention and Exhibition Centre11 min walk
  • Popular LocationDubai World Trade Centre12 min walk
  • Popular LocationZabeel Park6 min drive
  • AirportDubai (DXB-Dubai Intl.)14 min drive

Room options

About this area

Dubai

Sheraton Grand Hotel, Dubai is located in Trade Center, a neighbourhood in Dubai, and is near a metro station. Dubai Mall and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Don't miss out on a visit to Wild Wadi Water Park. Discover the area's wildlife on a nearby safari, or try your luck with game viewing. Guests love the hotel's convenience for public transportation: World Trade Centre Station is 11 minutes on foot.

What's nearby

  • Dubai International Convention and Exhibition Centre - 11 min walk
  • Dubai World Trade Centre - 12 min walk
  • Jumeirah Mosque - 5 min drive
  • Zabeel Park - 6 min drive
  • Dubai International Financial Centre - 9 min drive

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

About this property

Sheraton Grand Hotel, Dubai

5-star luxury hotel near Burj Khalifa
Dubai World Trade Centre is located near Sheraton Grand Hotel, Dubai, which provides a poolside bar, a free food/drink shopping service and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body scrub or a facial at Soul Wellness & Spa, the on-site spa. The on-site restaurant, Feast, features international cuisine. Aerobics classes are offered at the gym; the property also has a hair salon, a library and dry cleaning/laundry services. In addition to a bar and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service and a lift
  • Smoke-free property, concierge services and tour/ticket information
  • Guest reviews give top marks for the proximity to public transport and first-rate property condition
Room features
All 654 rooms boast comforts, such as 24-hour room service and pillow menu, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with separate baths/showers and bidets
  • 42-inch LCD TVs with premium channels
  • Mini fridges, free infant beds and coffee/tea makers

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AMโ€“10:30 AM: AED 135 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Feast
  • &More by Sheraton
  • Dawn & Dusk
  • Sheraton Club Lounge
  • Miss Lily's

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4026 square feet)
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

87% of travellers were happy with check-in
Check-in from 3:00 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 135 per person (approximately)
  • Fee for in-room wired Internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Frequently asked questions

Does Sheraton Grand Hotel, Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 26 Sept,2022, prices found for a 1-night stay for 2 adults at on 30 Sept,2022 start from S$246.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Hotel, Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hotel, Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Sheraton Grand Hotel, Dubai?

Check-in is from 3:00 PM - noon.

What time is check-out at Sheraton Grand Hotel, Dubai?

Checkout is at noon.

Where is Sheraton Grand Hotel, Dubai located?

Located in Trade Center, this luxury hotel is 0.6 mi (1 km) from Dubai World Trade Centre and 2.9 mi (4.6 km) from Burj Khalifa. Dubai Creek and City Centre Deira are also within 6 mi (10 km). World Trade Centre Station is 11 minutes by foot and Al Jafiliya Station is 15 minutes.

Can I cancel my reservation for free at Sheraton Grand Hotel, Dubai and receive a full refund?

Yes, Sheraton Grand Hotel, Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Hotel, Dubai cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 627 out of 999 reviews
5 - Excellent 63%
Rating 4 - Good. 268 out of 999 reviews
4 - Good 27%
Rating 3 - Okay. 52 out of 999 reviews
3 - Okay 5%
Rating 2 - Poor. 25 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 27 out of 999 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Mohammed
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Sheraton. Loved both visits! Very beautiful room and amenities. Location is perfect on Sheikh Zayed Road, 20 mins away from Dubai airport and 15 mins away from Dubai Mall. The hotel is lovely with a great rooftop pool! Definitely recommended. Only one small niggle and that is the wifi isnt the most reliable, but thats a small thing!
Stayed 5 nights in Sep 2022

5/5 Excellent

Shahram
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and polite staff. Everyone is super professional. You feel very welcoming in this hotel.
Stayed 7 nights in Sep 2022

1/5 Terrible

Houria
Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER AGAIN... NEW MANAGEMENT, NOT PROFESSIONALS!!!! RUDE STAFF AND NOT TRAINED EMPLOYEES
Stayed 6 nights in Aug 2022

4/5 Good

Temofe H
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place ,will be back .
Stayed 5 nights in Jun 2022

3/5 Okay

Reyan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall decent but they have made a lot of cutbacks I.e towels sandals etc also the hotel used to have a really nice fragrance in and around the lobbyโ€™s/lift which they donโ€™t have and started skimping on coffee sugar milk etc. and they charge more so probably wonโ€™t be staying here again. But the hotel still really good
Stayed 7 nights in Jun 2022

5/5 Excellent

Monique
Travelled with family
Liked: Cleanliness, property conditions & facilities
The scenery, the exceptional customer service, and the hotel additions clubs, stores,spa services and dining. I would definitely recommend this hotel to travelers.
Stayed 2 nights in Jun 2022

5/5 Excellent

Joseph
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 2023 business trip
I am extremely satisfied
Stayed 11 nights in May 2022

5/5 Excellent

Ayotunde
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

4/5 Good

Aginatious
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

4/5 Good

Danish
Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel and location. Poor valet service
New hotel, location is very good but service is really poor. Valet service is ridiculously slow and annoying. Hotel doesn't have an entrance ramp and is on a service road. Rooms are nice and comfortable and good bathrooms. Was emailed after i checked out that i had consumed a white wine from the mini bar even though at checkout everything was clear. Had to tell them I'm muslim and don't drink alcohol to remove the charges
Stayed 3 nights in May 2022