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Sofitel Dubai The Palm Resort & Spa

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Private beach, white sand, free beach cabanas, sun-loungers
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Overview of Sofitel Dubai The Palm Resort & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai The Palm Resort & Spa

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
East Crescent Road, Dubai, 55558

Explore the area

  • Popular LocationAquaventure4 min drive
  • Popular LocationDubai College13 min drive
  • Popular LocationMadinat Jumeirah24 min drive
  • AirportDubai (DXB-Dubai Intl.)34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Dubai

Sofitel Dubai The Palm Resort & Spa is located in Palm Jumeirah, a neighbourhood in Dubai, and is near a metro station and on a private beach. Travellers who have shopping on the agenda can visit Mall of the Emirates and Dubai Marina Mall, while those looking for another kind of activity may want to check out Burj Al Arab. Travelling with kids? Consider Wild Wadi Water Park and Dubai Aquarium & Underwater Zoo.

What's nearby

  • Aquaventure - 4 min drive
  • Dubai College - 13 min drive
  • Burj Al Arab - 18 min drive
  • Skydive Dubai - 21 min drive
  • Madinat Jumeirah - 24 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 34 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

5-star luxury resort in the heart of Palm Jumeirah
You can look forward to a marina, a round-trip airport shuttle and 2 poolside bars at Sofitel Dubai The Palm Resort & Spa. This resort is a great place to bask in the sun with a private beach, free beach cabanas and a beach bar. Indulge in hydrotherapy, a facial and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and al fresco dining. The gym offers aerobics classes and yoga classes; other things to do include snorkelling, rowing/canoeing and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on site.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and an outdoor tennis court
  • Free newspapers, ATM/banking services and a lift
  • Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 361 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menu and climate-controlled air conditioning. Guest reviews speak positively of the size rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and separate baths/showers
  • 40-inch flat-screen TVs with satellite channels
  • Balconies, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: AED 155 for adults and AED 77.50 for children
  • 7 restaurants
  • 2 poolside bars, 6 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Manava
  • Laguna Lounge
  • Porterhouse Grill
  • Moana

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (13149 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Marina on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 155 for adults and AED 77.50 for children (approximately)
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 26 Sept,2022, prices found for a 1-night stay for 2 adults at on 29 Sept,2022 start from S$394.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Dubai The Palm Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Dubai The Palm Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sofitel Dubai The Palm Resort & Spa?

Checkout is at noon.

Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.

Where is Sofitel Dubai The Palm Resort & Spa located?

This Palm Jumeirah resort is on the beach, 1.2 mi (1.9 km) from Aquaventure, and within 6 mi (10 km) of The Pointe and Nakheel Mall. Jumeirah Beach and Al Sufouh Beach are also within 9 miles (15 km). Atlantis Aquaventure Waterpark Station is 23 minutes by foot.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 673 out of 1002 reviews
5 - Excellent 67%
Rating 4 - Good. 232 out of 1002 reviews
4 - Good 23%
Rating 3 - Okay. 58 out of 1002 reviews
3 - Okay 6%
Rating 2 - Poor. 26 out of 1002 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 1002 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Vanika sarika
Liked: Cleanliness, staff & service, property conditions & facilities
Spent 10 days at this resort and from the moment you walk in staff were very welcoming. Food choices are incredibly especially at the Laguna Beach Bar.
Stayed 10 nights in Sep 2022

5/5 Excellent

Joanne Caroline
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent
Stayed 6 nights in Sep 2022

5/5 Excellent

Alan
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is very well laid out and pleasing on the eye. Staff are extremely attentive and nothing is too much for them.
Stayed 4 nights in Sep 2022

5/5 Excellent

christopher
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was our fourth stay and it continues to reach excellent standards of service.All the restaurants visited were of excellent standard. The team at Laguna made us very welcome and the team leaders were truly exceptional above and beyond expectation !
Stayed 7 nights in Sep 2022

5/5 Excellent

Mandie Kathleena, Leicester
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious, clean and the staff were second to none. Jacob and Mario were very helpful. So was Bella in the Laguna Restaurant. My private Tour Guild Hakmid was amazing.
Stayed 5 nights in Sep 2022

5/5 Excellent

Colin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and general facilities very very good.
Stayed 5 nights in Aug 2022