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Sofitel Dubai The Palm Resort & Spa

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Exterior
Private beach, white sand, free beach cabanas, sun-loungers
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Overview of Sofitel Dubai The Palm Resort & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai The Palm Resort & Spa

5.0 star property

9.0/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
East Crescent Road, Dubai, 55558

Explore the area

  • Popular LocationAquaventure4 min drive
  • Popular LocationLost Chambers4 min drive
  • Popular LocationDubai College13 min drive
  • AirportDubai (DXB-Dubai Intl.)34 min drive

Room options

About this area

Dubai

Sofitel Dubai The Palm Resort & Spa is located in Palm Jumeirah, a neighbourhood in Dubai, and is near a metro station and on a private beach. Dubai Mall and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Al Sufouh Beach. Travelling with kids? Consider Aquaventure, or check out an event or a game at Jebel Ali Race Course.

What's nearby

  • Aquaventure - 4 min drive
  • Lost Chambers - 4 min drive
  • Dubai College - 13 min drive
  • Burj Al Arab - 25 min drive
  • Madinat Jumeirah - 26 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • Manava - 4 min walk
  • Seafire Steakhouse - 4 min drive
  • Starbucks - 4 min drive
  • Asateer Tent - 6 min drive
  • Saffron - 6 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

5-star luxury resort located in Palm Jumeirah
A marina, a return airport shuttle and 2 poolside bars are just a few of the amenities provided at Sofitel Dubai The Palm Resort & Spa. This resort is a great place to bask in the sun with a private beach, free beach cabanas and a beach bar. Indulge in reflexology, a detox wrap and a hot stone massage at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature international cuisine and al fresco dining. The gym offers yoga classes and aerobics classes; other things to do include kayaking, rowing/canoeing and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on site.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and an outdoor tennis court
  • 9 meeting rooms, luggage storage and a porter/bellboy
  • Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 361 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Guest reviews speak positively of the size rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and separate baths/showers
  • 40-inch flat-screen TVs with satellite channels
  • Balconies, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 155 for adults and AED 77.50 for children
  • 7 restaurants
  • 2 poolside bars, 6 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Manava
  • Laguna Lounge
  • Porterhouse Grill
  • Moana

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (13149 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Marina on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 155 for adults and AED 77.50 for children (approximately)
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 6 Feb,2023, prices found for a 1-night stay for 2 adults at on 8 Feb,2023 start from S$464.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Dubai The Palm Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Dubai The Palm Resort & Spa?

Self-parking and valet parking are free at this property.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sofitel Dubai The Palm Resort & Spa?

Checkout is at noon.

Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.

Where is Sofitel Dubai The Palm Resort & Spa located?

Nestled on the beach, this Palm Jumeirah resort is within 1 mi (2 km) of Lost Chambers and Aquaventure. The Pointe and Nakheel Mall are also within 6 miles (10 km). Atlantis Aquaventure Waterpark Station is 23 minutes by foot.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1019 reviews" "
" "10 - Excellent 67%
Rating 8 - Good. 239 out of 1019 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 58 out of 1019 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 28 out of 1019 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 13 out of 1019 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

zishan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice surroundings, beautiful at night, amazing views and excellent service and room cleanliness.
Stayed 5 nights in Jan 2023

8/10 Good

Murat Moe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very accommodating highly recommend to stay at this property
Stayed 8 nights in Jan 2023

8/10 Good

Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this resort, very inviting. Upscale restaurants and amenities
Stayed 5 nights in Jan 2023

8/10 Good

Kareem Safwat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, great views and picture scenery

10/10 Excellent

Mannkaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best experience!! Everyone was so wonderful and lovely. Helpful bunch of staff and everyone is willing to go that extra mile. What a team! I definitely recommend staying here. The spa is top notch. I had a massage and felt like a brand new person. Keep up the good work!

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and would definitely go back again. Great for families. Lots of facilities. Really good food quality as well in the restaurants. Negatives are alcohol is very expensive. Staying on the palm takes 15 minutes just to get off the palm so it’s a little out. But if you are not leaving much it doesn’t really matter. Our room had an enormous balcony which was great but we were above the restaurant and could hear the music slightly.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Club lounge food and drink offering
Stayed 3 nights in Nov 2022

10/10 Excellent

FARES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort located at the Palm. I enjoyed it and would come again

10/10 Excellent

Michael, Sheffield Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a fragrant, Polynesian look and feel. The service was great from start to finish. Very kid friendly and proximate to the Aquaventure water park (15-20 minutes by foot).
Stayed 4 nights in Oct 2022

10/10 Excellent

david, Bayonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Oct 2022