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W Dubai - The Palm

Photo gallery for W Dubai - The Palm

Lobby
On the beach, white sand, beach cabanas, sun-loungers
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Balcony

Overview of W Dubai - The Palm

W Dubai - The Palm

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138

Explore the area

  • Popular LocationAin Dubai15 min drive
  • Popular LocationSkydive Dubai23 min drive
  • Popular LocationBluewaters Island26 min drive
  • AirportDubai (DXB-Dubai Intl.)31 min drive

Room options

About this area

Dubai

Located on the beach, W Dubai - The Palm is in Palm Jumeirah, a neighbourhood in Dubai. The Walk and Dubai Marina Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Travelling with kids? Consider Dubai Aquarium & Underwater Zoo, or check out an event or a game at Jebel Ali Race Course. Take the opportunity to explore the area for water adventures such as waterskiing.
Visit our Dubai travel guideOpens in a new window
Map

What's nearby

  • Aquaventure - 7 min drive
  • Ain Dubai - 15 min drive
  • Skydive Dubai - 23 min drive
  • Jumeirah Beach - 23 min drive
  • Bluewaters Island - 26 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 7 min drive
  • Dubai (DXB-Dubai Intl.) - 31 min drive

About this property

W Dubai - The Palm

5-star luxury hotel in the heart of Palm Jumeirah
You can look forward to a beach bar, a poolside bar and a terrace at W Dubai - The Palm. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining and beach cabanas. Treat yourself to a massage, a body wrap or a detox wrap at AWAY SPA, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and garden views. Aerobics classes are offered at the 24-hour gym; other things to do include volleyball and racquetball/squash. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and an indoor pool, with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), limo/town car service and a banquet hall
  • Multilingual staff, newspapers in the lobby and massage treatment rooms
  • Guest reviews say good things about the pool, helpful staff and location
Room features
All 350 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Frette Italian sheets, pillowtop mattresses and free cots/infant beds
  • 2 bathrooms with separate baths/showers and free toiletries
  • 55-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AMโ€“11:00 AM: AED 160 per person
  • 4 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Torno Subito
  • Akira Back
  • LIV
  • SoBe
  • WET Deck

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (13073 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beachfront location
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AED 550 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 40 lbs/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 285.71 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: AED 160 per person (approximately)
  • Pet fee: AED 550 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 285.71 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is recommended for transport to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai

Frequently asked questions

Does W Dubai - The Palm have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 6 Oct,2022, prices found for a 1-night stay for 2 adults at on 9 Oct,2022 start from S$625.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Dubai - The Palm pet-friendly?

Yes, W Dubai - The Palm allows cats and dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of AED 550 per pet, per stay. Service animals are exempt from fees.

How much is parking at W Dubai - The Palm?

Self-parking and valet parking are free at this property.

What time is check-in at W Dubai - The Palm?

Check-in is from 3:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at W Dubai - The Palm?

Checkout is at noon.

Where is W Dubai - The Palm located?

This Palm Jumeirah hotel is on the beach, 2.2 mi (3.6 km) from Aquaventure, and within 9 mi (15 km) of Dubai Marina Mall and Jumeirah Beach. The Walk and Wild Wadi Water Park are also within 9 mi (15 km).

Can I cancel my reservation for free at W Dubai - The Palm and receive a full refund?

Yes, W Dubai - The Palm offers free cancellation on select room rates, because flexibility matters! Please refer to W Dubai - The Palm cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 231 out of 311 reviews
5 - Excellent 74%
Rating 4 - Good. 52 out of 311 reviews
4 - Good 17%
Rating 3 - Okay. 10 out of 311 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 311 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 311 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Rawaa
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2022

4/5 Good

Jody
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice! Breakfast was amazing at LIV, Torno Restaurant food was ok. Service was great on the inside of the hotel, whatever whenever was great! The salon was A ! The overall pool service such as getting drinks and food was very limited. Need more people working in the pool areas to make more $$$. The wetdeck pool is too small for hundred people on Saturday. You got to serve drinks in the pool at the counter, open that area up on all sides and put more bartenders there. Will increase volume of drinks you get out and customer service at pool will increase. Overall A property!
Stayed 7 nights in Sep 2022

4/5 Good

Debbie
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free day care for kids Didn't like the price of the mini bar in the room
Stayed 6 nights in Sep 2022

5/5 Excellent

Brendon
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the W was amazingly nice and accommodative. Not sure if I have ever experienced an overall service level as good as theirs. From arrival, our entire stay as well as check out. Every staff member exceeded our expectations!
Stayed 9 nights in Aug 2022

5/5 Excellent

Sheena, Brookly
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My anniversary trip was impeccable thanks to all the staff at W Dubai the Palm. We were greeted warmly at check in and provided us with a lovely complimentary room upgrade. The room was clean and well appointed. All hotels areas are beautiful and well maintained. If youโ€™re looking for a little bit of beach/tropical vibes to compliment your trip to Dubai, I highly recommend W Dubai. The location on the palm is beautiful. The beach area is clean and the pool (Wet Deck) area is lively and cool. Donโ€™t hesitate to book. Itโ€™s worth it!
Stayed 6 nights in Aug 2022

5/5 Excellent

Kareem
Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, really good service and nice beachโ€ฆpools could be cleaner.
Stayed 1 night in Jul 2022

5/5 Excellent

Ferid
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything at the hotel. The staff went above and beyond to make our stay amazing. The rooms were nice and clean. The only changes i would make are the following: 1. The towels are horrible. They are like dish rags. For a major chain hotel, they should have soft fluffy towels. 2. The lobby needs more life dueing evening. Maybe a live piano player and singer for early evening hours to get bar area full. 3. The pool should have a swim up bar like many hotels do. 4. The hair salon is a waste of space as is the store that sells nothing anyone wants. These should be replaced with a late night convenience / grocery store and possible another smaller restaurant These additional changes would bring the W to another level
Stayed 10 nights in Jul 2022

5/5 Excellent

Maygan
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best hotels I've ever stayed at. The service was far beyond my expectation. The staff is efficient and addressed any needs in a timely manner. The pool activities were fun and relaxing. There several restaurants/ Lounges on the property that I give 5 stars to. I would highly recommend this hotel to anyone looking for a relaxing luxurious vacation experience. The food/juice is very very very good and fresh. I didn't want to leave and would return in the future
Stayed 6 nights in Jul 2022

5/5 Excellent

Yaasmeen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice
Stayed 5 nights in Jul 2022