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Private beach, white sand, free beach cabanas, sun-loungers
3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas
3 outdoor pools, free pool cabanas, pool umbrellas

Guest reviews

4.7 out of 5 Exceptional
844 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationAquaventure7 min drive
Popular LocationSouk Madinat Jumeirah21 min drive
AirportDubai (DXB-Dubai Intl.)37 min drive
Popular LocationBurj Al Arab39 min drive

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  • KING SUPERIOR ROOM

    4.4/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 3
    More detailsKING SUPERIOR ROOM
  • KING DELUXE ROOM WITH SKYLINE VIEW

    4.4/5 guest room rating

    Room amenities

    • 55 sq m
    • Ocean view
    • Sleeps 3
    More detailsKING DELUXE ROOM WITH SKYLINE VIEW
  • TWO QUEEN BED DELUXE WITH SKYLINE SEA VIEW

    4.9/5 guest room rating

    Room amenities

    • 55 sq m
    • Ocean view
    • Sleeps 4
    More detailsTWO QUEEN BED DELUXE WITH SKYLINE SEA VIEW
  • KING DELUXE ROOM WITH PALM SEA VIEW

    4.8/5 guest room rating

    Room amenities

    • 55 sq m
    • Ocean view
    • Sleeps 3
    More detailsKING DELUXE ROOM WITH PALM SEA VIEW
  • TWO QUEEN BED DELUXE WITH PALM SEA VIEW

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Ocean view
    • Sleeps 4
    More detailsTWO QUEEN BED DELUXE WITH PALM SEA VIEW
  • PEARL CLUB SEA VIEW KING ROOM

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Ocean view
    • Sleeps 3
    More detailsPEARL CLUB SEA VIEW KING ROOM
  • PEARL CLUB SEA VIEW 2 QUEEN ROOM

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Ocean view
    • Sleeps 4
    More detailsPEARL CLUB SEA VIEW 2 QUEEN ROOM
  • KING DELUXE SUITE WITH SEA VIEW

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 4
    More detailsKING DELUXE SUITE WITH SEA VIEW
  • PEARL CLUB SUITE

    4.6/5 guest room rating

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 4
    More detailsPEARL CLUB SUITE
  • WALDORF ASTORIA SUITE WITH SEA VIEW

    Room amenities

    • 160 sq m
    • Ocean view
    • Sleeps 4
    More detailsWALDORF ASTORIA SUITE WITH SEA VIEW
  • KING ACCESSIBLE SUPERIOR ROOM

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 2
    More detailsKING ACCESSIBLE SUPERIOR ROOM
  • CHAIRMAN SUITE

    Room amenities

    • 390 sq m
    • City view
    • Sleeps 5
    More detailsCHAIRMAN SUITE
  • ROYAL SUITE

    Room amenities

    • 1567 sq m
    • Ocean view
    • Sleeps 6
    More detailsROYAL SUITE
  • KING DELUXE ROOM WITH PARTIAL SEA VIEW

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Partial ocean view
    • Sleeps 3
    More detailsKING DELUXE ROOM WITH PARTIAL SEA VIEW

About this area

Dubai

Located in Dubai's Palm Jumeirah neighbourhood, Waldorf Astoria Dubai Palm Jumeirah is near theme parks and on a private beach. Burj Al Arab and Skydive Dubai are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Kite Beach. Travelling with kids? Consider Aquaventure, or check out an event or a game at Dubai Autodrome.
Visit our Dubai travel guide
View in a map
Popular Location

What's nearby

  • Aquaventure - 7 min drive
  • Souk Madinat Jumeirah - 21 min drive
  • Wild Wadi Water Park - 30 min drive
  • Ski Dubai - 30 min drive
  • Burj Al Arab - 39 min drive

Getting around

  • Mall of the Emirates Station - 20 min drive
  • AirportDubai (DXB-Dubai Intl.) - 37 min drive

Restaurants

  • Where to eat
  • Social by Heinz Beck – Beachfront restaurant with a bar offering Italian cuisine. Serves dinner on selected days. Reservations required.
  • LAO – Pool-view restaurant with a bar offering Vietnamese cuisine. Serves dinner daily. Kids' menu available.
  • Mezzerie – Pool-view restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.
  • Palm Avenue – Poolside restaurant with a bar offering Mediterranean cuisine. Serves breakfast, lunch, dinner and light fare daily. Kids' menu available.

About this property

Waldorf Astoria Dubai Palm Jumeirah

5-star hotel with pools, private beach and full-service spa
Catch some rays on Waldorf Astoria Dubai Palm Jumeirah's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 319 rooms boast deep soaking bathtubs, and offer free wired Internet and furnished balconies. MP3 docking stations and 24-hour room service are standard, as are LED TVs with satellite channels.
Waldorf Astoria Dubai Palm Jumeirah offers 319 forms of accommodation with MP3 docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LED televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and bidets.

This Dubai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Waldorf Astoria Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AED 100 per 24-hour period), Free wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (AED 100 per day)

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AED 145 for adults and AED 77.5 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Waterskiing
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free local area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Serbian
  • Spanish
  • Thai

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14811 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 42-inch LED TV
  • TV/satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Turndown service

Policies

Check-in

Check-in between 3 PM and 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AED 145 for adults and AED 77.5 for children (approximately)
  • Fee for in-room wireless Internet: AED 100 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AED 100 per day (rates may vary)
  • Airport shuttle fee: AED 395 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport and ID upon arrival.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Waldorf Astoria Dubai Palm Jumeirah Hotel
Waldorf Astoria Dubai Palm Jumeirah
Waldorf Astoria Dubai Palm Jumeirah Hotel
Waldorf Astoria Dubai Palm Jumeirah Dubai
Waldorf Astoria Dubai Palm Jumeirah Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Waldorf Astoria Dubai Palm Jumeirah and receive a full refund?
Yes, Waldorf Astoria Dubai Palm Jumeirah offers free cancellation on select room rates, because flexibility matters! Please refer to Waldorf Astoria Dubai Palm Jumeirah cancellation policy on our site for more details about any exclusions or requirements.
Does Waldorf Astoria Dubai Palm Jumeirah have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Waldorf Astoria Dubai Palm Jumeirah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Waldorf Astoria Dubai Palm Jumeirah?
Self-parking and valet parking are free at this property.
What time is check-in at Waldorf Astoria Dubai Palm Jumeirah?
Check-in is from 3 PM to 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Waldorf Astoria Dubai Palm Jumeirah?
Checkout is at noon.
Does Waldorf Astoria Dubai Palm Jumeirah provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 395 per vehicle, one-way, applies.
Where is Waldorf Astoria Dubai Palm Jumeirah located?
This Palm Jumeirah hotel is on the beach, 2.4 mi (3.9 km) from Aquaventure, and within 9 mi (15 km) of Dubai College and American University of Dubai (AUD). Jumeirah Beach and Kite Beach are also within 12 miles (20 km).
4.7
Exceptional
844 reviews
5 - Excellent
664
4 - Good
136
3 - Okay
30
2 - Poor
9
1 - Terrible
5

4.9/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not ready to be open to the public at this time. It is severely under-resourced and under-staffed. Only one pool is open and one restaurant. Yet they are still trying to fill as many rooms as possible. The management are openly blaming the owners who refuse to increase staffing in an obvious bid to recoup losses over the past few months, at the expense of the customers. Overall, the property is run-down and in need of substantial investment. Specifics of my stay: 1. There was blood on two pillows when I arrived; the room was visibly dirty. They put a sanitised Covid sticker on the doors, but it is clear that the rooms are NOT being properly prepared for new guests. 2. My two rooms were not cleaned for three days! I had to lose my temper completely on several occasions to get my rooms cleaned. There were only two members in the housekeeping team on the afternoon shift, trying to service the entire property. 3. No bath plug in one room. 4. Awful water pressure. 5. Electrical fault in the room, where they simply just taped over some of the plug sockets instead of fixing the issue. 6. I had to ask four times for the hotel to arrange a return airport transfer. 7. Room service takes about an hour to arrive. 8. The Social (hotel restaurant) is extremely expensive and the food is awful. I order a chicken pasta dish and had a damned difficult job finding any chicken. Other hotels are open and fully serviced. DO NOT STAY HERE AT PRESENT.
Stayed 5 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, amazing breakfast, very clean.
Stayed 5 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

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