- Liked: Property conditions & facilities, room comfort
- Disliked: Staff & service
Just be aware before you book
This is not a separate hotel, it’s a company operating some of the main hotels in the area. The location itself is a plus, being located inside the Dubai mall, however the services there are not as expects. The room is treated as apartments offered by rental companies which has: - no daily house keeping - no breakfast Instead they’ll ask you to pay if you want your room to be cleaned.. they called me after I payed full amount to pay additional cleaning fee and tourism fee which they claim that the website has dropped .. that was fine, but after I asked: why my room hasn’t been cleaned at all? They mentioned that I only paid for a “one time clean” which is after I leave! I got really irritated for paying for a service that I’m not using!