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Reviews of The Inn on Lake Superior

2.5 out of 5
The Inn on Lake Superior
350 Canal Park Drive, Duluth, MN

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 3 nights in Apr 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were bigger than most hotels, being able to walk along the lake the great views was amazing. Would stay here again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the facility is terrific. The room we were given has a excellent view
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
As always, we had a great stay at the Inn!! Love the s’mores, pools, sauna, and the hot breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin, Ranier

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room wasn’t clean very dusty
Stayed 1 night in Mar 2024

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel front desk person was not there. Had to wait at check in and no one at check out. Not a good look for the hotel.
Stayed 1 night in Mar 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Jennifer S

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling with my daughter & my elderly mother. We reserved 2 rooms, as my mom snores terribly. I spoke with a mgr a week prior to our arrival to insure we could get adjoining rooms, as again, my elderly mom. Upon arrival, the first thing I noticed walking into the lobby was the old & musty odor. Next, walking down the hall to our rooms, I noticed the wallpaper peeling at almost every seam. We walk into the first room, and I realized the staff person checking us in only gave us key cards for one of the rooms. No biggie, we'll go back and get the others shortly. Once inside the room, there were several issues. First, as SOON as we opened the door, the bed was RIGHT there. I'm not exaggerating when I say the bed was not far away from the door hitting it. THAT was just odd. Next I noticed the bathroom was gross. Appeared unclean with it's dirty looking grout. Lastly, I noticed, NO adjoining door. Of course I marched my perplexed butt back to the front desk, and said that there must be a mistake and proceeded to let the gal know the room is in fact NOT adjoining. Mgr got involved who was VERY rude, stating oops, yea, those are not adjoining rooms. They did find a couple adjoining rooms they thought they could put us into but then realized one of them had not been cleaned and would not be cleaned that day. So we were back to our original rooms. We ended up deciding to find another hotel. Which we did, much cleaner and updated AND cheaper. I wouldn't recommend "The Inn"!
Stayed 2 nights in Mar 2024

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The toilet seat in my room looked kinda gross and old so that should be replaced.
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for the concert we were there to see..
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for my class
Stayed 1 night in Feb 2024

2/10 Terrible

Matt

Stayed 1 night in Feb 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the above reasons.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kurt

Stayed 1 night in Feb 2024

10/10 Excellent

Jessie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kid friendly! Rooftop hot tub, beautiful inside pool and hot tub! Sauna! A wonderful place to stay
Stayed 1 night in Feb 2024

4/10 Poor

Debra

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel needs updating and the bathroom was not clean. Also a tear in the sheet, the fan squeaked so it couldn’t be used. Had to change rooms.
Stayed 2 nights in Feb 2024

6/10 Okay

Gary J

Travelled with partner
It was one of the most expensive stays for us and the first night we did not get any sleep. Boys from hockey tourney were running the halls all night
Stayed 2 nights in Jan 2024

6/10 Okay

Debbie

Stayed 1 night in Jan 2024

8/10 Good

Nuria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
They have only one person attending the buffet breakfast, he does a great job there but there is nobody to clean the tables so you always eat on a dirty and sticky table
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We enjoy the rooftop hot tube and the S’more’s around the fire at night. The staff was incredibly helpful and nice!
Stayed 4 nights in Dec 2023

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated hotel
The room was partially clean. The window was very dirty which wouldn't be a big deal if if they didnt charge extra for view. The couch was old hard and dirty lots of crumbs,candy, and other things between the cushions. I found a credit card underneath the cushions of the pull out couch which i promptly returned to the desk and they said the person stayed there over a month ago so has not been cleaned in over a month. The bed was very hard and creaked alot when u sat on it. My wife and I wokeup in the mornings with backaches from the bed the people at the desk were rushed and rude. The parking situation was very little to park. I will never stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the location right next to Lake Superior and Canal Park. The heated rooftop pool was fun. Loved the smores and apple cider provided. Could use a bit of a facelift but the beds were quite comfy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Stayed 1 night in Dec 2023

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely place to stay away from home.
Stayed 1 night in Dec 2023

4/10 Poor

Chuck

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
The room had crackers on the floor. Cobwebs in the corners. Would not stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christine

Stayed 2 nights in Dec 2023

8/10 Good

Mike

Stayed 1 night in Dec 2023

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay.
Very nice, clean and very friendly and helpful staff.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom exhaust fan was just humming and not working. Also the water handle in the shower was very loose and ready to fall off. Reported both issues to clerk at checkout.
Stayed 2 nights in Dec 2023

10/10 Excellent

Frederick A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Dec 2023

8/10 Good

Dave

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location in Canal Park. Overall pretty quiet even with lots of kids in the hotel. The elevator badly needed cleaning. The staff were generally friendly and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

tara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Stayed 1 night in Nov 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect experience
Stayed 1 night in Nov 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. Really fun view on the lakeside with a small balcony. Easy walk to Bentleyville.
Stayed 1 night in Nov 2023

10/10 Excellent

beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Nov 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Stayed 2 nights in Nov 2023

8/10 Good

Laura

Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice location, poor condition
Love the location, we were fans of the 2 pools as our 9 year old only wants to swim! As for condition of the place, wallpaper was peeling, table in room was scratched up, carpet in room stained, sofa in room was ripped on the back. Gave a bad impression of care put into rooms for guests. Would expect better quality for $300/night hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Stayed 1 night in Nov 2023

8/10 Good

Kris

Travelled with group
Liked: Amenities
Bad signage for where the lobby is and no bathrooms in lobby area. Had to go in the pool area. It was very confusing if Tom our room and yo the lobby.
Stayed 1 night in Nov 2023

10/10 Excellent

Eileen

Travelled with family
Love the Duluth area
Stayed 2 nights in Oct 2023

8/10 Good

Sam, Maple Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the Canal Park experience with plenty of things to do within walking distance and also restaurants within walking distance. Don’t rely on the Breakfast served at this hotel because it is less to be desired for but the Location of this hotel can’t be beat on top of it, it has roof top heated pool open year round which is exhilarating in the cold weather.
Stayed 3 nights in Oct 2023