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"No coffee in the room, coffee was extra charge ice was also extra charge. I wasn't notified when my breakfast was ready so it was cold and the toast was hard and dry. There no shower curtain in the bathroom The bathroom window couldn't be closed. "

"Rooms are small but clean and with good aircon. Good that there is an airport shuttle, and that it’s also really close to the ferry terminal. Very noisy though if you’re on the end, it’s like there isn’t a window in, and you can hear everything outside so clearly. Didn’t realise there was a communal kitchen / pantry on each floor, would be good to explain this at check in as I was disappointed not to have a fridge. "

"Breakfast service is good especially the servers. Food is standard - variety of egg preparation - omelet and hardboiled, then mix of corned beef, hotdogs/sausages bread with spreads (butter, fruit jams). coffee is available. Dining area is so crowed on the days i stayed because the guests who were attending conference, students on tour are mixed to the regular visitors/tourists that at some point, you cannot anymore find seats. Guests who are in group - students on tour, guests on corporate meetings/conferences should have a separate breakfast area. dining early becomes very noisy because of them."

"Good service "

"It was okay but the pillow was only one per bed and the bed was itchy."

"Friendly and efficient staff"

"Front desk needs to be welcoming, smile to the guests. There faces look like they are not happy."

"As a regular staying at Essentia in Dumaguete, Charos dormitel is a breath of fresh air !! Outstanding room, staff, restaurant and not so many guests (not crowded like Essentia) ! I agree with other travelers reviews now ! This was a 5 star experience for one night stay. Definitely will return in the near future😀 "

"The room was clean and spacious, the Staff was fantastic in being both extremely kind and helpful. The restaurant was exceptionally good both the Breakfast and dinner entrees were excellent. I spent a few weeks at The Lighthouse and will absolutely recommend a stay. JB "