Dundarrach Hotels from S$79

"Elevator was out of service. "

"My plane was delayed so I didn’t get in till the next morning. When I arrived around 9:30AM I was told the front desk doesn’t open till 10am. When I arrived at 10am they looked at me and said “you can’t check in till 3pm”. When I told them I should have a room ready for the 3 days (starting last night) there was absolutely no concern to solve the problem. Just a statement of “sorry your reservation was cancelled because YOU were a no show”. I couldn’t leave fast enough to go down the street to the Hampton where I was greeted and checked in with real concern for my situation. Extended Stay, you need to teach your people what good customer service is. Maybe coach your team to be problem solver’s instead of responsibility dodgers!"

"Breakfast was great"

"Everything and everyone was great as usual. "

"Everything was perfect staff was nice and friendly and the property was nice and clean"

"No water pressure in the shower. People living in the other rooms were very loud all night long."

"The walls are so thin. There was loud music playing nearby and the room did little to dampen it."

"Just run down "

"Good"