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Reviews of Honest Lawyer Hotel

3 out of 5
Honest Lawyer Hotel
Croxdale Bridge, Croxdale, Durham, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 309 out of 676 reviews" "
Rating 8 - Good. 261 out of 676 reviews" "
Rating 6 - Okay. 76 out of 676 reviews" "
Rating 4 - Poor. 19 out of 676 reviews" "
Rating 2 - Terrible. 11 out of 676 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean room excellent meal and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for what we needed it for
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Helen

Travelled with group
Liked: Cleanliness, amenities
This was the only place to stay on our walk between two churches and we were really grateful to find it! It was fine, warm, loads of hot water, reasonably clean, but kind of had the feel of a slightly unloved motel - nobody had scrubbed the grout in the bathroom recently, the taps swivelled alarmingly when you tried to use them. The rooms were surprisingly quiet given the hotel sits on a roundabout and the view across the fields was great. Some of the staff were lovely and friendly.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally friendly and helpful. bathroom is bit tired looking. 1st time I have ever said the shower was too hot and I could not get it cool enough to use, but bath only took seconds to fill up. Very good value for money.
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Business traveller
I paid £11.50 for the breakfast. When they brought it, it was having a long hair on the top of egg and sausage like a ribbon.. so couldn’t have breakfast. Horrible to start the day with hairy breakfast…
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. Easy to find. Beds comfy.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Quite hotel & my room overlooked a well maintained green field with trees. Very pleasant. Bar & restaurant areas all great.
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
This accommodation looks very tired and with smells of cigarettes and drainage doesn't make for a comfortable stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ann-Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, cosy, excellent restaurant. Clean.
Stayed 1 night in Mar 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small problem with the Wifi, solved quickly and effectively. Will used this hotel again
Stayed 1 night in Feb 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked you can park outside your door great for taking luggage in and travelling alone you don't need to walk across dark car park . Breakfast nice too
Stayed 1 night in Feb 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was better than expectrd. Good size rooms. Beds comfy. Breakfast great. All round recommended.
Stayed 1 night in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Kate

Travelled with partner
Price was reasonable. Clean. Warm
Stayed 1 night in Feb 2024

8/10 Good

IAN

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Positives, staff with super friendly food was lovely Negative.. room was basic and outdated but it was clean ...
Stayed 1 night in Feb 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in Jan 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
The bed was very comfortable and clean and the facilities in the bathroom were spotless. The decor in the room was very tired and in need of a little bit of TLC. The bar and breakfast area were really comfortable and the food was delicious. Staff absolutely great, very friendly and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Geraldine

Travelled with partner
Liked: Staff & service, amenities
Have stayed at the Honest Lawyer several times as it’s convenient for visiting family. The furnishing are lovely, the bed and linen are clean and comfy. However, the bathroom could do with some TLC. We will stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant
Great hotel love staying here, its like our second home love getting away from our busy niosy house and finding tranquillity with the addition of great friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on outskirts of Durham
The hotel provides small but functional en suite rooms which were warm and clean. It is also dog friendly. The restaurant meal was good value with very generous portions of well made food
Stayed 1 night in Jan 2024

6/10 Okay

Elspeth

Travelled with partner
The location of the hotel, just outside Durham is great. The hotel has free parking which is ideal and as this is a motel, you can park at your room. The main part of the hotel doesn’t have a good atmosphere, seems like there is no where for staff to meet other than the main reception area so when you go in for breakfast you are met by staff having breaks or getting ready for their day. Felt like you were interrupting them. The staff in the restaurant are lovely. Excellent service from them for dinner and breakfast. Food was good. The room we had was comfortable but things like light shades needed replaced. One was actually in bits! Although the room was clean the bathroom had a layer of dust on some surfaces which wasn’t very nice. We were only there for a couple of days so our stay was fine, but stayed here before a few years ago and it’s definitely not as good as it was then which is a shame.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Brilliant hotel and staff superb highly recommend the Honest Lawyer
Stayed 1 night in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful hotel and staff
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Travelled with family
Liked: Amenities
Very pleasant and efficient staff. Ate dinner which was served promptly, hot and tasty. Perhaps decor in the bar area could be a little more luxurious. Good value for money.
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Really love this hotel, staff brilliant and good food.
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me & my daughter usually stay at this hotel as it’s convenient when visiting family. The staff are very friendly & welcoming & check in is easy. We had one of the outside rooms & when we walked in, it was warm & cosy, but also clean. The tv worked great & good tea/coffee making facilities. I’ve got to say the beds were really comfy & we had the best nights sleep, it probably helped that we had a room away from the busy road & overlooking the fields at the back.
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant
Brilliant hotel beautiful staff
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Simply our favourite Hotel
Stayed 1 night in Dec 2023

8/10 Good

JOVAN

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Nov 2023

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, quiet and comfortable. Lovely staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting family. Rooms are adequate for a short visit. Plenty of parking and quiet location.
Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and lovely, friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Ann-Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cosy base from which to explore the Durham area. Staff were lovely and the restaurant was great.
Stayed 2 nights in Nov 2023

8/10 Good

Kelvin

Business traveller
Liked: Cleanliness, staff & service
Outstanding value for the price. Convenient to me and did the job very nicely.
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable and nicely furnished. Good location - less than 10 mins from city centre. Room cold when we arrived but warmed up fairly quickly.
Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is our favourite great getting away very nice staf too.
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
From moment we arrived staff could not have been more helpful and welcoming, even changing rooms so we could be closer. Some aspects of rooms especially one with walk in shower need upgrading, and dark colours a bit dated, but overall great stay. Convenient for park and ride access to Lumiere.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Trip
Lovely pub with rooms inside and little chalets outside where you can park your car right outside your room I am not sure of the man’s name but he was fabulous when I arrived and had to change rooms due for the hot water in the shower not being hot enough for me He was really lovely & helpful and went out of his way to accommodate me
Stayed 4 nights in Nov 2023

10/10 Excellent

Derek

Travelled with partner
Love the layout of the hotel. Friendly and efficient welcome. Good food in comfortable surroundings
Stayed 1 night in Nov 2023

8/10 Good

Ann

Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay and staff fantastic
Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic hotel, our most popular and favourite lovely staff
Stayed 1 night in Nov 2023

8/10 Good

Martine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023