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Reviews of The Three Horseshoes

4 out of 5
The Three Horseshoes
Running Waters, Sherburn House, Durham, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 103 out of 127 reviews" "
Rating 8 - Good. 21 out of 127 reviews" "
Rating 6 - Okay. 0 out of 127 reviews" "
Rating 4 - Poor. 2 out of 127 reviews" "
Rating 2 - Terrible. 1 out of 127 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were courteous and helpful, food excellent, cleanliness likewise. An older building which is well looked after. Good gar parking facilities. Certainly recommended.
Stayed 3 nights in May 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stumbled across this place when looking for a stop over after visiting our son get married in Scotland.. all staff are very friendly… special mention to Owen who greeted us… food was absolutely amazing.. excellent choice and portion size and good value.. fab location for Durham and surrounding areas… would def revisit if coming up this way again… fab stay
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice country hotel with bar and restaurant very nice warm welcome quiet place
Stayed 1 night in May 2024

10/10 Excellent

Alx

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stop on business. Friendly staff, food was superb, nice room, comfy bed, complimentary bottled water & biscuits 👍
Stayed 1 night in Feb 2024

2/10 Terrible

s

Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant 3 night stay
Excellent service and food was outstanding, really good choice for breakfast and menu. Nothing was too much trouble for the staff and they did everything to make our stay pleasurable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Shaun William

Stayed 1 night in Dec 2023

10/10 Excellent

Dharmesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and cozy.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Stayed 4 nights in Nov 2023

10/10 Excellent

Ainslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff gave us a lovely welcome and sorted out a minor check-in problem immediately. Our room was super with comfy beds. We had an excellent dinner and an equally good breakfast. We are looking for an excuse to return!
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room friendly staff good food happy
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph, Boerne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are terrific - great value for the money
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very happy
Very nice hotel. Views over the fields at the back with the cows so close you could touch them, was lovely. Wvn though my room faced onto the main road. The views on that side where also nice with very little noise from the road.
Stayed 1 night in Sep 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Great place to stay
Stayed 1 night in Aug 2023

8/10 Good

Gregory

Stayed 1 night in Aug 2023

10/10 Excellent

Mary K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely jete!
Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay great hospitality and service
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. the room was good and the bed very comfortable. The food was very good and plenty of choice. It amounted to excellent value for money and would definitely return again.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Everyone was polite made you feel welcome, food was fantastic, Breakfast was great also, I would stay there again no problem what so ever.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely quiet country hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Colin

Stayed 1 night in Jul 2023

10/10 Excellent

Alastair

Stayed 1 night in Jul 2023

10/10 Excellent

Tony

Stayed 1 night in Jul 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Pub downstairs was a bit noisy, but that was to be expected. Friendly enough staff, room was really great.
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazingly friendly and the few from the hotel was fabulous. So glad we opted to stay here rather than Durham. The only negative was the the bed was a bit hard for our liking. Still a great place and a great restaurant.
Stayed 1 night in May 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest places we have stayed at. Staff were super friendly, room beautiful presented, views from room and outdoor garden were stunning, food to die for and very good value for money. All round lovely stay, would definitely recommend.
Stayed 2 nights in May 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and good parking. Only a few minutes drive from Durham centre. All staff very friendly and welcoming. Room obviously recently refurbished with nice hot shower and comfortable bed. Breakfast was included and was excellent. Good selection on the menu for evening meals at a reasonable cost. Would recommend and will definitely stay again when in the area.
Stayed 3 nights in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Staff were really friendly and couldn't do enough to make our stay pleasant. The meals were reasonably priced, plentyful and faultless. Rooms were spotless and a warm, friendly atmosphere in the bar completed an enjoyable stay and we would certainly recommend staying here.
Stayed 2 nights in Mar 2023

10/10 Excellent

Juliet

Stayed 2 nights in Apr 2023

10/10 Excellent

PETER

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2023

10/10 Excellent

Vivienne Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Horseshoes
Friendly service, very good food, very clean and comfortable bedroom
Stayed 2 nights in Feb 2023

10/10 Excellent

Esther

Stayed 1 night in Feb 2023

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Ian

Stayed 1 night in Jan 2023

10/10 Excellent

Mrs Angela

Liked: Cleanliness, staff & service, room comfort
Best Choice for a Durham Visit
This was my second stay at Three Horseshoes and my first with my husband. While the room was not quite to the level of my first stay, it was still outstanding and my husband agreed it was our best choice for future visits to Durham. The rooms are clean, tastefully furnished, spacious and comfortable and have every amenity. Both rooms had a window view worthy of a postcard!! Free on-site parking was great. The included breakfast is outstanding! It is a proper menu item choice and the full English ordered by my son and husband was enormous and delicious. While I missed breakfast on this trip (they were happy to provide toast and coffee for my husband to bring to our room), the salmon and eggs from my first visit still ranks as one of the best I’ve had! Only a couple of small issues marred this visit. Unlike my first room, this room was over the restaurant/bar area. Although this is a low-key establishment (not a rowdy student bar), there was still enough noise from below to make an early bedtime difficult, if one is a light sleeper. I will remember to request a room further away in the future. There was also something wrong with the taps on the shower. Both seemed to do nothing for several full, 360 degree rotations, and one lost a piece in the process!?! We were eventually able to achieve water flow at a fixed temperature, but still not sure how… They are, however, huge rain shower heads and very clean facilities, so hard to complain. Overall, highly recommended!!
Stayed 1 night in Jan 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Staff were amazing food amazing. Owen went above and beyond.
Stayed 2 nights in Nov 2022

4/10 Poor

Duane

Liked: Cleanliness
Horrible WiFi service
Room was clean, but small and a bit cramped. Nice having the on-site restaurant. I would have given this hotel a fairly good review if it were not for the fact that their WiFi was terrible. It kept dropping and I would need to reconnect every five minutes. Sometimes I would need to exit my room and go into the hallway for a connection. There's no excuse for bad WiFi in 2022!
Stayed 1 night in Oct 2022

10/10 Excellent

Alec

Stayed 1 night in Oct 2022

8/10 Good

Don

Stayed 1 night in Oct 2022

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Mr A

Stayed 1 night in Sep 2022