Durham Hotels from S$75

"Everything very clean! Breakfast was well done...better than most!"

"Opted for the suite this time since the other rooms were ok. Only to freeze all night with a broken heater and unable to reach the front desk "

"Close to my son’s college’s "

"Nice stay for the price. Staff was helpful, "

"Reserved a king bed room, had to settle for 2 queen beds. Water was leaking through floor tiles, changed rooms. Room we agreed to had a big cobweb in corner of room and a lot of hair in bathroom. Staff was pleasant with what they have to work with. Would not recommend. "

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"Clean! And quiet. It was a nice surprise how nice the room was!"

"Clean room, staff and breakfast "

"Ridiculed at by the owner for having a service dog and told Ellie, my service dog, that she was sorry that I didn’t love her. Ellie is my protector and I love her as much as she loves me. The woman then wanted to charge me a Pet Fee, requested papers on my service dog and wouldn’t allow us to stay in the room we booked. ALL ILLEGAL UNDER THE ADA. I am not going to take action, but I hope the owner reads this. CONSEQUENCES OF ADA NON-COMPLIANCE FOR HOTELS. Financial Penalties and Lawsuits: Federal Fines: The Department of Justice can impose fines up to $75,000 for the first violation and $150,000 for subsequent violations. Private Lawsuits: Individuals can sue for violations, often leading to costly legal fees and settlements. ADA HOTEL RULES FOR SERVICE ANIMALS: Allowed Access: Service animals must be permitted to accompany their handlers in all areas of the hotel where the public is allowed, including dining areas, public restrooms, and guest rooms. NO “PET” FEES: Hotels cannot charge a "pet fee" or "cleaning fee" for a service animal, as they are not considered pets. However, if the animal causes damage, the guest can be charged for repairs. PROHIBITED QUESTIONS: Staff cannot ask about the person's disability, require medical documentation, or request a special ID card or training documentation. ROOM ASSIGNMENT: Hotels cannot isolate guests with service animals to specific, inferior rooms or, for example, a designated "pet-friendly" floor. "