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Novotel Düsseldorf City West

4.0 star property
Eco-certified hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Novotel Düsseldorf City West

Meeting facility
Restaurant
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Games room
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet-friendly
The current price is S$132
includes taxes & fees
15 Jul - 16 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - twin
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547

What's nearby

  • Seestern - 1 min walk - 0.0 km
  • Messe Düsseldorf - 5 min drive - 4.7 km
  • Rhine Promenade - 5 min drive - 4.3 km
  • Konigsallee - 5 min drive - 4.3 km
  • Merkur Spiel-Arena - 6 min drive - 5.3 km

Getting around

  • Hubert-Hermes-Straße Düsseldorf Station - 3 min drive
  • Am Seestern U-Bahn - 3 min walk
  • Düsseldorf Intl. Airport (DUS) - 17 min drive

Restaurants

  • ‪Sonnendeck Düsseldorf - ‬16 min walk
  • ‪Beefbusters Düsseldorf - ‬11 min walk
  • ‪Brauhaus Joh. Albrecht - ‬17 min walk
  • ‪Café-del-Sol - ‬16 min walk
  • ‪Thirty Eight - ‬4 min walk

About this property

Novotel Düsseldorf City West

Upscale eco-certified hotel near Messe Düsseldorf
At Novotel Düsseldorf City West, you can look forward to a terrace, a garden and an arcade/games room. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and free newspapers
  • A computer station, a TV in reception and 1 meeting room
  • A vending machine, luggage storage and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 232 individually decorated rooms boast perks such as 24-hour room service and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

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Exterior

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includes taxes & fees
29 Jun - 30 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Self-parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Frequently asked questions

Is Novotel Düsseldorf City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Düsseldorf City West?

As of 22 Jun, 2025, prices found for a 1-night stay for 2 adults at Novotel Düsseldorf City West on 15 Jul, 2025 start from S$131.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Düsseldorf City West?

Self-parking is available for EUR 24 per day.

What time is check-in at Novotel Düsseldorf City West?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at Novotel Düsseldorf City West?

Checkout is at noon.

Where is Novotel Düsseldorf City West located?

Located in Stadtbezirk 4, this spa hotel is steps from Seestern and 2.8 mi (4.4 km) from Messe Düsseldorf. Rhine and Saint Antonius Catholic Church are also within 2 miles (3 km). Am Seestern U-Bahn and Prinzenallee U-Bahn are within a 5-minute walk.

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Novotel Düsseldorf City West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 374 out of 919 reviews
Rating 8 - Good. 411 out of 919 reviews
Rating 6 - Okay. 92 out of 919 reviews
Rating 4 - Poor. 30 out of 919 reviews
Rating 2 - Terrible. 12 out of 919 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anastasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant hotel staff, good standards
Stayed 2 nights in Mar 2024

8/10 Good

Ievgen

Liked: Cleanliness, staff & service, property conditions & facilities
Location, clean, bath
Stayed 1 night in Jun 2024

10/10 Excellent

Hoory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel super clean
Stayed 1 night in Nov 2023

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service of this hotel Novotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and located in a nice neighborhood
Stayed 1 night in Jun 2024

10/10 Excellent

Mounir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hammer Hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Stayed 2 nights in Jul 2024

8/10 Good

Shimpei

Liked: Cleanliness, staff & service
The stay at the hotel itself was completely satisfactory. However, there was no charging facility in the parking lot, and the breakfast was too expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Lee Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Clean and spacious. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

8/10 Good

Aleksander

Liked: Cleanliness, staff & service
Very good hotel . The breakfast was amazing I do recommend breaking for everyone. Lots of choices. I do stay in hotels often but this one was a good hotel. Five of us had a great time in Düsseldorf . Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Personal zimmer sauber!!
Stayed 2 nights in Apr 2023

10/10 Excellent

nicola claire

Liked: Staff & service, amenities, property conditions & facilities
Great hotel friendly staff loved the room was spacious bed was comfortable liked the full length mirror. Down side to the room it had no iron and only one pillow for each person there was also a big stain on the mattress with no topper just a sheet to cover it Down side is places to eat appeared to be limited.
Stayed 3 nights in Nov 2024

8/10 Good

Yoshikuni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I do not speak English well, they communicated smoothly with Google Translate. I was happy to have a good night's sleep at a comfortable temperature. They were kind enough to respond to my requests during my stay. I also liked that it was only a 15 minute cab ride from the airport.
Stayed 5 nights in Nov 2024

10/10 Excellent

Leszek

Liked: Staff & service, room comfort
Disliked: Cleanliness

Thanks

Great service and location pity about the cleaners !
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and very comfortable beds

Walking distance to train station. We took one train ride all the way from Dusseldorf hbf. There's a coffee shop around the corner. Beds are comfortable and can accommodate up to 4 people with sofa bed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 3 nights in Aug 2023

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for family

It is nice accommodation for my family. I visited here with 2 adult, 1 kids, 1 infant. You can take U-bahn for 3 to 5 min on foot from hotel. From the station, you can go to city center easily. Not only location, breakfast was so good. A lot of food and drink in there, especially the waffle maker is enjoyed my children. Park lot under hotel is comfortable. I needed 20EUR per night.
Stayed 2 nights in May 2023

10/10 Excellent

emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dr. Andrea

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Below average

Not up to a modern standard you except from a Novotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Stelios

Liked: Cleanliness, amenities, property conditions & facilities
Toller Service und sehr freundliches Personal. Zimmer waren sauber
Stayed 3 nights in Jun 2025

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren nur für 1 Nacht mit unseren 2 kindern(8&6) im Hotel. Wir hatten ein Doppelzimmer mit Schlafsofa, das groß genug war. Die Kissen waren etwas hart, sonst war alles top.
Stayed 1 night in May 2025

10/10 Excellent

Darvin

Liked: Staff & service, amenities, property conditions & facilities
Fantastic customer service A+++
Stayed 1 night in May 2025

8/10 Good

Vera

Liked: Cleanliness, staff & service, amenities
Alles gut. Außer die wirklich viel zu harten Kopfkissen gab es nichts zu beanstanden. Frühstück war sehr gut!
Stayed 3 nights in Apr 2025