Dzibanché

Bars were closed at 11 am and only open for private events! We came here to have a morning memosa and could not find anything open till almost noon. Not my ideal vacation. Staff seem upset, especially at the sports bar and quick people out early one night as well. Not what we had planned for a vacation.

Ava resort is lovely, quite close to airport- about 10mins away. Plenty choices for food- they have Italian, Mediterranean, Mexican grill, intercontinental buffet, steak, teppayanki. You do have to book early for some of them as they get booked quickly. There’s also almost 24 hours room service; a cafe that u can order sandwiches for tours etc or just food in the middle, and an ice cream place. They also have a teens club from 11 years though family time in the afternoons & evening where the whole family can go- has games, basketball pitch, some table football & tennis & drinks. There is also a kids club. They also have tennis court if u want to hire though closes 5.30 or so. There is lots of pools, obstacle course on the pool & kayaking which was included for us as part of the all inclusive- u just need to book but we got on same day within an hour. Our room was a family suite & we were upgraded to the one with a jacuzzi which was lovely. They also ask if any special occasions when I go to restaurant & they celebrated our anniversary which was lovely. There is a games arcade, bowling, FX gaming, spa but you pay extra for these. My only ish to s the aggressive marketing- literally when we arrived someone was trying to get us to book us on a presentation rather than telling us about the hotel & our benefits. That was a big turn off Thankfully we were assigned a PA who told us more about the activities available and would contact me each day to book whatever we needed.

The staff were amazing and very helpful