Hotels in East Cleveland

"Our room was on the bottom floor near t.he breakfast area. I didn't sleep well because I kept hearing people walking around in the room above me and noise outside the door from people passing by or standing around. Also, I locked myself outside my room. My husband was in the shower and my special needs daughter had on her headset listening to music. I asked the front desk attendant can he call my daughter's cell phone to tell her to open the door. He told me he couldn't call her phone he could only call the room. She is autistic and she constantly listens to music on her cell phone, so she wouldn't have heard the room phone ring. He never even offered to open the door for me, so I stood at the door knocking for a few minutes until my husband got out the shower and heard me. "

"No significant issues! One lamp wouldn't work, but that's okay. Comfy bed and clean spaces. Not super quiet with the busy road right there."

"Clean room. The plugin that was in the bathroom did not work. Coffee in the lobby during breakfast was cold. Staff were extremely friendly. "

"clean room. quiet in room. enjoyed happy hour, very crowded though."

"Breakfast was great and breakfast staff were lovely. Pool was not the cleanest but there were a zillion people in it, so understandable. Bed was comfortable and room was recently reno’d it seemed. Great stay."

"AC was fine. Fitness room not available. "

"What made our experience at this hotel excellent were the following: 1. Clean and comfortable room. 2. Very nice amenities—thoroughly enjoyed the well maintained workout facility with a large screen tv streaming quality movies from AMC; not to mention, a pool kept at the right temperature AND lovely outdoor seating areas to enjoy with family and friends! 3. Super nice and accommodating Breakfast and Bar Staff (particularly the Manager, Anthony) serving an exceptional breakfast. Super Thanks! 4. Proximity to nice restaurants and Hamilton Place Mall; our personal favorite—Beignets and Brew located just around the corner All of the above made for a very enjoyable experience! "

"Second time staying there. No complaints. Good breakfast. "

"Awesome stay. They take customer service and cleanliness very seriously. They make sure the guests see their efforts and I appreciate that. "