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"The hotel staff/service will welcome you when you arrive at the airport, offer you a beautiful garland, and take you to the hotel. The property is located off the center, where you need to rent a car or ATV, which the hotel also offers for a reasonable price. The hotel is clean, peaceful, and surrounded by beautiful trees and flowers, welcoming you when you arrive. A free delicious breakfast was offered, and a ride back to the airport was also offered. Overall, it was a memorable and beautiful experience. "

"What a wonderful stay we had. We were greeted by Valentina at the airport with flower wreaths and given a quick tour of the city prior to being brought to the hotel. The check in process was very nice and calming with a welcoming juice and treat by Patricia. She took our photo for part of a departing surprise. We can’t emphasize all the small but important details throughout our whole stay that made our stay there exceptional. The breakfasts each day were amazing. The rooms clean and comfortable. The courtyard was a little oasis. The whole property was welcoming and relaxing. They provide and had thought out anything you could have wanted and the staff was always available to help if they hadn’t addressed an anticipated need. Nice honesty bar with drinks if needed. The location was great and safe. The towns shopping and restaurants were all very walkable. We enjoyed the resident cat Chimuelo and loved him. We loved listening to the neighborhood roosters. We loved the garden and seating areas. Thanks so much to the amazing staff. Patricia, the two Valentina’s, and Vania. There are others not mentioned just as compassionate and supportive. Thank you for a memorable stay. We felt like family. The name Hana Nua we were told is roughly grandmother’s house. The staff and welcoming environment made it feel that way. They created beautiful memories for us."

"Great little hotel, right in the heart of things. Very nice modern rooms. Great breakfast. Very friendly and welcoming staff. "

"Super nice staff, helped us book amazing tours"

"From the moment you check-in at the hotel, the staff are available to assist with your needs. The restaurant menu offers a variety of very tasty dishes. One should consider booking various tours through the hotel. The operator is very reliable and the tour guides are, at a minimum, bi-lingual (Spanish and English). The hotel is in walking distance of two banks, numerous restaurants and an artisanal gifts centre."

"The hotel as described was clean and comfortable we had a great time, only thing to add is no Wi-Fi the room "

"Todo excelente, muchas gracias Ángela :)"

"Great hotel, friendly staff. "

"Thanks to Tahai loft for helping here. Expedia well and truly cocked up our booking here. The loft folks took pity and organised a beautiful hotel with breakfast and transfer. Thank you so much. Shame on Expedia"