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"Clean room, comfortable bed, clean bathroom. "

"Great room, the outlets didnt really work so it was hard to charge the electronics. The bathroom door was damaged The food was in the main building but had to pay for it. No free breakfast. Parking was limited"

"Before we even got to the hotel I had questions about the property and was able to speak with John, he was so kind and answered everything well! And then upon arrival he was also the same person who checked us in. He is so friendly and always welcoming to everyone in the lobby! The hotel was beautiful, the pool was great and the location is perfect! The restaurant in the hotel had amazing food and also great customer service!! The only minor complaint I have is that I wish someone had told us about the carpet being ripped up on our floor, it just took us by surprise because the entry into the hotel, the lobby, elevator, all 5 stars but then we got to our floor and it looked like they were recovering from flooding! But it didn’t hurt our stay at all!!"

"Front desk was so friendly. Easy check in process! "

"It was a nice clean place too stay . easy to get too . Very nice and helpful staff ."

"We love Country Cascades,there is something for everyone here.The staff are always so friendly,Ty,Derrick,Daniel,Kelly( he’s always so nice to us)I forgot the girls names working in the gift shop but both of them were so nice to my kids(helping with the build a buddy,suggesting what to put on their bracelets.If you have kids of any age this is the place to stay "

"This is our second stay at Margaritaville and we plan to stay here again on our next visit to Gatlinburg!, although parking was difficult we noticed many cars without permits and a few guests stating they paid for one room but had several family members stay with them because the rooms were a bit pricey and allowed them to park on the property as well..this may have added to why parking was so challenging..overall the property is beautifully maintained! "

"Friendly staff, clean room, good breakfast, neat & tidy property. I would definitly stay here again."

"We loved the views inside and out of the hotel. The staff were all top notch. It was very comfortable but the bath/toilet area was on the small side. The suite was worth the extra money. It had plenty of places to sit and enjoy our family all being together and the bed faced the mountain views."