Private kitchen
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Reviews of Luxury Carlton Terrace Main Door Apartment

Luxury Carlton Terrace Main Door Apartment
4A Carlton Terrace, Edinburgh, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

Maral

Travelled with family
Liked: Cleanliness
Nice place, bad management
Nice place overall. Advertised as “apartment with a fireplace” but it was out of order (i demanded a compensation because I had promised my family a fireplace at our stay but my request has been ignored) and made a big noise in the living room very disturbing we couldn’t sleep. Door bell also doesn’t work and wasn’t fixed. Very nice apartment but bad management.
Stayed 4 nights in Feb 2023
Response from ALTIDO on 20 Feb,2023
Hello Maral,Thank you for taking the time to provide us with feedback on your recent stay.Please, accept our sincerest apologies for this unpleasant experience.We are always aiming to provide the best in facilities and services and we do our best to do not miss any marks but sometimes mistakes occur despite our efforts.Please know that all of your feedback is always relayed to the respective teams who are always keen on discovering new opportunities for continuous improvement.Once again, Please accept our apology on behalf of all of us.Kind Regards, ALTIDO Team

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and quiet in Edinburgh
We did have a little trouble finding with our gps. It would have been nice to have been marked better since it was a downstairs appartment. We also had no hot water the 2nd morning in the guest bathroom.
Stayed 2 nights in Oct 2019

10/10 Excellent

Carina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2023
Response from ALTIDO Guest Success on 26 May,2023
Hello Carina,We are delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we are thrilled that we met your expectations. We hope to have the pleasure of hosting you again in the future.Thank you for choosing ALTIDO!Best RegardsALTIDO Team