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Reviews of Oxford - New Town Apartment

4 out of 5
Oxford - New Town Apartment
11 Oxford Terrace, Edinburgh, Scotland

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

5.0/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

U

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stay was good but onyl 1 bathroom
Stay was good but we were given to understand that there were 2 bathrooms.. Theres only one. And alos the bathtub was blocked.. the stairs upto the flat was cumbersome and dirty.. could do with lift.. Was a very centarl palce and very spacious
Stayed 3 nights in Oct 2019
Response from David on 15 Oct,2019
Dear Guest, Thank you for your review and I am glad you enjoyed your stay in the apartment. Kind Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Amenities
Good location and straightforward access, lovely high airy ceilings, cosy bedding ad complimentary toiletries. But entrance and street bit shabby looking. Apartment itself needs a little TLC: damp looking walls, kitchen unit doors need re-aligning and kick board out of line preventing use of dishwasher. Cleaners a bit quick off the mark at checkout too - sitting outside half an hour before checkout time! None of this stopped us from enjoying our overnight stay but any longer and taking into account the price per night I think we would have felt short changed.
Stayed 1 night in Sep 2019
Response from David on 28 Sept,2019
Dear Guest, Thank you for your review and I am glad you enjoyed your stay in the apartment. Kind Regards

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so dusty and completely unmaintained that my sister got asthma attack due to the dust in that apartment with in half-an-hour of entering this flat. The cleaner there told us that the vaccum cleaner broke 3 months ago and the cleaning equipment is not replaced. This flat should be taken out of Expedia listing. My sister ended up in the hospital and we had to call the ambulance so that paramedics could save her. I would never enter this flat ever again.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment quite close to city centre. Very easy to find. Clean and tidy and quite modern. However it was very cold and the thermostat seemed to be disconnected and we couldn’t figure out how to turn heating on. Having said that we didn’t contact owner and ask as it was early hours when we got in and we left at 10am.
Stayed 1 night in Apr 2019
Response from David on 18 Apr,2019
Thank you for your kind review and it was a pleasure hosting yourself in the apartment. The heating is controlled by the thermostat in the kitchen, I presume you were trying to use the old thermostat in the living room which I am sorry about. We hope to welcome you back again soon! Kind Regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from David on 25 Jul,2019
Dear Guest, Thank you so much for your great review and I am glad you enjoyed your stay! Kind Regards