Search Lodges in El Copal

"Room looked presentable however the bathroom area was not the best i would say compared to other holiday inn I’ve stayed in"

"As a US citizen, I thoroughly enjoyed all the amenities that the hotel had to offer. The staff was excellent. I bought a breakfast package and it was extremely nourishing. The hotel front desk assisted me with getting a cab therefore I felt very safe moving around the city. I will return."

"I love this hotel to stay one night before I go to the airport their staff are amazing, free parking lot, free shuttle to the airport, I recommend 100% , they give you free shuttle to town making a reservation for that "

"Had a problem with the airport shuttle service. Fortunately manager Berenice was very understanding and helpful in solving it."

"Had a good night. Staff were excellent. Had to leave early so didn't try the free breakfast. Shuttle is $150 pesos to the airport. Over all it's a great hotel. "

"Kind staff, roomy and practical suite, easy access by car from Querétaro, well-maintained gym. One star off for use of plastic bottles for drinking water. Mexico has a serious solid waste problem; hotels should provide drinking water on tap. Check-in: they had no rooms ready by 3:00 PM for some reason, which is their promised check-in time. Restaurant: For the second time, I ordered my meat medium rare and it arrived well done. I sent it back and they were nice about it and did it right the second time. Also, during the buffet brunch, they left dirty dishes accumulating on our table. "

"DO NOY STAY HERE! This hotel had closed down and for some reason “reopened”. I get that it’s not the employees fault, they are doing the best they can, but I absolutely would not recommend! And this, is after they had changed us to a “better” room. Please save yourself the hassle and headache. "

"El hotel está en buenas condiciones, está limpio, solo el primer día q llegamos nuestra habitación no tenía toallas, pedimos en recepción y nos dieron unas toallas muy viejas. Quiero pensar q fue por la hora en que llegamos que ya eran casi las 2am, nos hospedamos por 4 noches los otros días la señora de la limpieza ya nos dejó unas toallas muy buenas (todas) y siempre nos dejaba la habitación muy LIMPIA. La ubicación del hotel es buena excepto que está en frente de un ANTRO Y el RUIDO DEL ANTRO ES DEMASIADO FUERTE que se logra escuchar todo el boom boom boom hasta la habitación. Y es un poco difícil de conciliar el sueño con ese ruido 😖😣 "

"Very clean, good food, staff friendly "