Beach Resorts in El Roc de Sant Gaieta

"everything alright"

"Very good 👍 "

"Victor, on reception, provided excellent help and service when we needed help arranging trains and buses. Despite customers checking in/out he spent an hour with us looking at options online and helping us to book. Nice location and rooms were spacious, I would 100% recommend this hotel and its staff. "

"Para empezar durante la reserva solicité que si podría modificar la reserva de MP a TI, me dijeron que no era temporada y al llegar resultó que había gente con TI. Pregunté expresamente si la piscina climatizada estaba en uso y me dijeron que si, pero estaba cerrada por obras. Uno de mis hijos se puso enfermo y no modifique la reserva de habitación pero considerando que íbamos a estar 5 días podrían hacer retirado el cargo de las comidas al ser buffet, no lo hicieron cobrándome 5 días de comidas no consumidas. 2 días además las pedimos para PICNIC y te dan una miserable bolsa con una botella de agua, una manzana y un Sandwich de salami, siempre lo mismo. En hoteles de mucha menos categoría nos han dado un picnic de desayuno muchísimo más completo y elaborado que eso que en teoría es una comida completa de un buffet que no consumes. Sobre la limpieza de la habitación es barrer de mala manera, porque observé que una etiqueta de una camiseta que estaba en el suelo del baño permaneció en el mismo sitio los 5 días. Y las sábanas, mi hijo de 3 años las mancho y por ello puedo comprobar que las sabanas eran las mismas. Estirada la cama sin cambiar sábanas. Las instalaciones están bien, pero hay detalles fácilmente subsanables que consiguen dejarte con mal sabor de boca a la salida. Había ido más veces a este hotel pero no repetiré . "

"As a loyal long term member of Hotels.com I was quite disappointed when I tried to extend my stay with another night at ME Sitges Terramar. As usual, I did it first on Hotels.com. Your price was Euros 315.00 for my type of room. Luckily, I asked the reception of the hotel how much they charge for one extra night and their price was Euros 258 for the same room. How do you explain this large difference of almost Euros 60??? How much more money did I pay throughout the years using Hotel.com services??? How can I trust Hotels.com with my future bookings??? I am very interested to hear your response. Dr. Adrian Sibian"

"Excellent breakfast "

"The staff were all very kind and spoke English to me. They were very knowledgeable and helped me save lots of money with the bus/train connections. I did not try the food but the ocean front room I had was PERFECT! The hotel is located on the strip and next to all the things. The only thing I didn't like is the pool wasn't open as it is not the "season" yet. I would have liked for them to notate that on their website. I will be back!"

"Excellent breakfast and waiters/ waitresses. The staff at the front desk were extremely helpful and went out of their way to accommodate me. My only issue was with the room cleaning because tea/milk/sugar were not replenished by the cleaner for two days running. "

"Breakfast was OK but nothing special. "