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"Great hotel, friendly staff, spotless comfortable room with great choice of breakfast. Lots of car parks around it and only short walk to the city centre. "

"The staff in every section were fantastic, Cheerful, helpful and very polite. Food was cooked to perfection, Breakfast had plenty of choice and would cook extra things for you if they had it. For us, a couple in our 70's it was absolutely 100% perfection and if we come back to Chester again we will certainly be staying here."

"One of the best hotels my wife and I have stayed at. Breakfast was excellant. Spa area indoor pool and gardens where very relaxing. We will definitely return."

"Stayed here for 2 nights. We had room 8. Very large, spacious room. Some updating could be done, however, everything did the job. Pool was good size and had a small area for toddlers. Only complaint we had was the room was very hot. We stayed during the heatwave, so expected warm weather, but the only opening window was in the bathroom, and upon arrival the towel heater in the bathroom was switched on. If traveling with toddlers please check this, because it is extremely hot and can be a burn risk for little hands. Overall, would stay here again."

"Comfortable bed & little extras such as the iron "

"The hotel has lovely characteristics and whilst quirky, it was a great stay. I would return for a weekend sometime in the future with my wife for a short break"

"Very nice"

"We stay at the hotel once a year as a treat. It’s such a unique and friendly hotel with fantastic staff. It’s a very old hotel but they keep it updated but somethings like not having walk in showers might put some off as the shower is a curtain around the bath but that just adds to the charm for us. Chester is a lovely place to visit and the hotel is in a great location. "

"Great location in the center of Chester. Fantastic area and great location. Hotel was great too."