Hotels in Elmwood Bidwell

"Unfortunately this hotel is rapidly declining. 4 years ago when it was the Millennium it was great. I came back recently, traveling for business regularly. It's gone downhill in a matter of months. Staff at the desk (besides 2 ladies) are completely incompetent. This is not rocket science - check guests into rooms, ideally the room they paid for. Over 5 months, there were at least 4 instances where the room I booked in advance & paid for up front was not available. You would think they would give me similar accomodations. For ex, if Jacuzzi king suite I booked was not available, at least a king bed with a couch. Nope, put in a tiny disability accessible room where the bathroom was bigger than the bedroom; I doubt a person in a wheelchair would have been able to fit around the bed. Adjoining rooms have ZERO sound insulation. It's like sharing a room with a complete stranger; you can hear them & they can hear you - every word. I requested a non adjoining room every time & can't even count the number of times I was put in one, only to have to lug everything back downstairs and request a change. 75% of hotel is "under renovation", only dark rooms around the pool - loud w/shrieking children - available. Buckets collecting water leaking from ceiling in hall. Wouldn't be surprised if housekeeping is paid under minimum wage off the books - not a single one speaks English. This place went from a slightly outdated good deal to a mess. Fine for 1 or 2 nights but don't expect much."

"A"

"Hotel is nice but too many hockey families made for a noisy evening and requests for silence from staff. Rainforest cafe neglected to put out a sign for private event during normal business hours leading to a alternate lunch location, major issue considering they run the arcade next door which was well funded while patrons waited to be told they were closed for a private event."

"Was fine "

"Very clean. Staff was super helpful."

"Love this place"

"Spa and pool were lovely. Cafe highly recommend for pastries and Italian restaurant for dinner! "

"Staff were amazing and very friendly. There was one microwave we could use in a different hall that didn't work when we tried. The wifi was spotty. The room was clean and we were able to get extra towels when we asked. It is definitely a unique place and the garden was really cool. "

"clean and cool vibe "