Premier Inn, Ely hotels

"The hotel was nice and clean, with friendly staff."

"This is the first time I stay in this hotel with my family. The carpark just next to the hotel but no more hotel guest price. We have to park there by paying two days price as we arrived at 4pm and planned to leave at next day 10am. The room and the hotel is clean and in modern design. Swimming pool is a big crowned and lack of space for us to put our belongings at the poolside. Breakfast is perfect and food refill in minutes. The only thing which cannot gain a five star is room network and wifi is zero signal. We can just access in lobby ( I don’t know how’s other room). Other than that, all is perfect. "

"Nice stay with good facilities. Staff are friendly. Spa facilities were being used for an infant class swimming lesson which made it very busy and not relaxing "

"Yes but the staff were not very customer friendly. The bed was very uncomfortable. When we checked out no questions asked how was your stay my husband asked where to leave the keys she said just there. Not acceptable we came all the way from London. It was suppose to be igh hotel. We would like a refund "

"I didnt like that we had to pay for parking I wasn't given information on wifi The fire alarm going off at 1am Children running round the corridor at 3.30am Even tho check out at 11am,the car had to be moved by 10am. Awful nights sleep Awful welcome,awful stay"

"So much character, a really charming hotel. Staff are so attentive and reception were so welcoming and helpful. Room is big and everything you need! Location was also perfect. Breakfast buffet was delicious, really fresh produce and variety. Cocktail were also great, just maybe a little slow. Bed was sooo comfy as well! Overall, a really really wonderful stay. Would 1000% recommend, and will be back !! "

"I was disappointed with breakfast- it lacked variety."

"Breakfast was beautiful and very well presented Plenty of choice of hot and cold food to chose from"

"Grest all round "