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"Good breakfast menu (though I would have liked to have the option of some bacon and pork sausages)."

"Great breakfast menu. One of the best buffets I've had."

"Manager went out of her way to help us get another room at a neighbouring hotel after there was a mix up with Expedia booking very professional and warm staff and of course outstanding food"

"Clean room. Staff is great. Bed too small and only one pillow."

"Old and outdated, not very well maintained "

"OMG….this place is amazing…get a room with odd numbers so you can view all of Germany below. Regardless of your room the property has amazing views…like the best views from a hotel for my whole life…I’m 58, and I get around! Wow! Just stunning! The restaurant was absolutely great as well and taking the funicular back and forth between town just added to the experience!"

"We did not eat but the sauna was perfect."

"We loved our stay here and would definitely stay here again. The staff was so friendly and helpful. Breakfast was amazing, one of the best we've had on our trip so far. The location, in the cellar was so cool and the food selection was perfect. Breakfast staff we very friendly too. The room was perfect. Very clean, bed was comfortable, room was a good size. Great atmosphere. Simple directions for parking. Close to shops and restaurants. "

"Staff are super friendly. Garden terrace has the best view of the Heidelberg Castle. Be sure to bring your camera up to the terrace in the evening. "