Estate Hansen Bay Hotels from S$127

"It was a great experience. The staff was very friendly and welcoming. I will definitely recommend to friends and family. "

"Honestly the room was very underwhelming. It was beaten up like it had seen heavy use for many years- a couple of the doors didn’t close right, and most importantly, the AC couldn’t keep up and the shower pressure was horrible. "

"Thanks"

"Great staff and complimentary breakfast "

"The property was obviously very hilly. The staff was great except the servers at the restaurant. Little on the side of entertainment. "

"Fantastic location in the island "

"Disappointing Service for the Price We recently stayed at Hampton by Hilton St. Thomas and while the stay itself was fine, it did not meet expectations—especially at $750+ per night. The biggest issue was the lack of service. Our room was never serviced during our stay, which was frustrating given the price point. For that nightly rate, we expected a much higher level of attention to detail and overall guest experience. The room itself was adequate, but the amenities and overall offering simply did not justify the cost. At this price range, guests should expect consistent housekeeping, better service responsiveness, and a more elevated experience overall. The property has potential, but management needs to address service standards to align with the rates being charged."

"An amazing experience I can’t wait to come back ! "

"I was assigned to Room 333. However, when I returned to that room in the evening I found the pillow and curtain full of bugs. I tried calling the contact number above the reception desk, and got voicemail, and left a message. I did not receive any call back. I had to stay in my friend's room because mine was unusable. I reported this issue at breakfast on Feb 21, and the person there said that this was a known issue because the room was next to the vines. In other words: they knew the room had bugs and they still knowingly put me in it."