Located in Eye, Best Western Brome Grange is in a rural area. Diss Golf Club and The Spa at Aldercarr Hall are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Frenze Beck Nature Reserve and Knettishall Heath Country Park. Bressingham Steam and Gardens and EmZo are also worth visiting.
You can look forward to a terrace, a garden and laundry facilities at Best Western Brome Grange. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a massage, a facial or a body treatment. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
Other perks at this hotel include:
Free self-parking
English breakfast (surcharge), tour/ticket information and massage treatment rooms
Meeting rooms, a 24-hour front desk and a front desk safe
Room features
All guestrooms at Best Western Brome Grange have comforts such as free WiFi and safes.
Other amenities include:
Bathrooms with baths or showers and hairdryers
TVs with DVD players
Electric kettles, heating and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Courtyard
The Knight's
Family friendly
DVD player
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Tour and ticket assistance
Business services
Conference space
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Spa
2 treatment rooms
Facials
Manicures/pedicures
Massage
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
More
2 floors
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels
Entertainment
DVD player
TV
Food and drink
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for English breakfast: approximately GBP 12.95 per person
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
Guests under 16 years old are not allowed in the fitness facility
Property is also known as
Best Western Brome Grange Hotel Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Eye
Best Western Brome Grange Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Hotel Eye
Frequently asked questions
How much is parking at Best Western Brome Grange?
Self-parking is free at this property.
Best Western Brome Grange Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Absolutely appalled with this hotel, we booked the room with the hot tub to arrive and check in. Then to be shown to our room and there was a sign saying jacuzzi out of order. We was not informed of this before our stay. We booked this weekend away because we needed a weekend away and it was completely ruined by lack of communication from this hotel. We were offered a room change which we accepted but it put a complete downer on on break. I will be contacting the hotel chain directly
The rooms were very tired and had mould issues in the bathroom tv not working, rooms not very warm, my sisters room (not booked through Expedia) had a major water leak under the floor tiles in the bathroom we did complain the next morning as it was to late when we arrived, the staff where absolutely brilliant they couldn’t do enough for us they managed to put us in some much better rooms even though still very tired, the rooms need major refurbishment to warrant the cost…. It was only the staff that stoped us asking for a refund or some sort of compensation.
Mrs Linda
Stayed 2 nights in Nov 2023
2/10 Terrible
Christine
Travelled with family
27 Nov,2023
Liked: Staff & service
Disliked: Cleanliness, amenities
My room was not clean, curtains hanging from pole, holes in walls, kettle needed descaling. Bathroom ... base of toilet dirty, looked like urine or faecal stains. Floor tiles when walked on had water comeing up through them. Gap under main door you could see daylight and the draft was quite bad. Complaint made to staff who were very helpful and did move me as I'd asked but not until the next day.
Very positive experience from start to finish. The staff were all very welcoming and friendly, couldn't do more to help.
We ate in the restaurant in the evening, they accommodated the children, breakfast was lovely the next morning. The same member of staff looked after us for both meals and he was a real credit to the hotel, so friendly and polite and couldn't do enough to help.
Property was easy to find. Julie, receptionist, was very welcoming and upgraded us without being asked. Room was nicely furnished and decorated but the bathroom was very small.