Fairfield Glade Holidays

Very clean! Close to Dollywood. Comfortable beds. Spacious room. Good price. Would definitely stay here again!

We have always loved Country Cascades so we were excited about the add-on indoow water park. However, we were not informed that the slides would not be open while we were there. Our teenagers were upset about that. Also, we stayed in the Summit tower, and have stayed there before because of pool access, but now, you have to go in through the front and walk all the way around to enjoy the pool. The parking could use some reconfiguring as well. We had to park in the very back lot near where the electric chargers are located. The parking needs to be separated better.

Love the swimming areas. Could use better seating. Over all great place to stay with kids

Overall our stay was ok. We had higher expectations of the room and facilities for the cost. Only 1 normal sized AC unit for a large room with a loft. Main bath was updated recently and had a nice shower, but that’s about it for positives. The location is the only saving grace for our stay, it is in a great location and made access to a lot of attractions and restaurants within walking distance. They either need to improve the overall condition of the lodge or make the rooms more affordable.

The pictures of the property are nicer than the property itself. The hotel was pet friendly which was great. The staff at the front desk were helpful and friendly upon check in, but not helpful when asking if they had any napkins, cups, paper plates, etc. onsite any time after the breakfast bar/restaurant area was closed. The restaurant staff were wonderful and very kind. At least one vending or drink machine was broken on every floor. Overall, I would NOT stay here again. There are too many other nice hotels with better amenities that are equivalent or lesser in price that I would choose to stay at before staying at The Ramsey again.