Falmouth Resorts

"The hotel was great. Not completely amazing but little complaint. If I had to think of areas for improvement, I would say the beach needs to be upgraded to include more sand and activities. The staff in the lobby in the white shirts are being made to try and get people to sign up for a vacation club. The approach should be changed. Maybe add a welcome packet which is left in each room or add a channel to the television that explains-the opportunity. The face to face interaction, persuasion and passive aggression sort of created stress for me and my wife in the middle of our vacation. I would have enjoyed my time more without that interaction. But the people were very nice. Not rude or disrespectful. It just took me away from vacation mode and I did not enjoy the experience. "

"It was my first time at an all inclusive and I’m truly glad we went with RIU. It was an amazing resort. Very clean and well maintained. Everything was easily accessible and such a beautiful place. The staff were so kind and helpful, the food was good. Definitely plan on returning in the future."

"Family friendly, my only issue was with food, one of us allergic to eggs, labels were incorrect and lot of mixing the spoons. Expect better quality from a five star"

"Wish the internet was better but the amenities were fantastic. "

"It was great, the hospitality the food the experience was great. "

"yes"

"Customer service was great!! Big up Toni-Ann at check in. Need more cleaning staff to main the the rooms and ensure check in time is ontime, I’m not sure if it’s because of the impact of the storm Mellissa that had impacted Jamaica , they are still working to get back on business. Because our phone and tv wasn’t working and little to no effort was made to approach the issue. Limited options at the bar, cocktail wasn’t cocktailing "

"Very nice place . Would come again ."

"All meals were served fresh and well prepared and there were a wide variety of foods available for the guests to choose from."