Find Kid Friendly Hotels in Firostefani from S$108

"ONE OF MY WORST HOTEL EXPERIENCES AND AFTER TRAVELLING TO OVER 40 COUNTRIES,I HAVE NEVER FELT THE NEED TO LEAVE A BAD REVIEW UNTIL NOW:I had a very disappointing experience at Anemomilos.I specifically paid for a bright white designer-style room with an indoor hot tube& distinctive design features, including a well design bed shown in the listing.However,upon arrival I was given a completely different room with darker and more basic interior lacking the design and features that influenced my choice and instead of an indoor hot tube it had an outdoor hot tub.The hotel’s response was to say that it was the same“room category,”but this does not reflect the reality of the experience.The room I received was clearly different.An indoor hot tub and an outdoor one r not equivalent,particularly in cold, windy, weather,where the outdoor facility becomes effectively unusable.As a result, a major feature I paid for could not be used at all and Idid not receive the room experience I had selected which significantly impacted my stay.When I raised the issue,I did not feel supported.I did not feel treated with the level of respect and professionalism expected.I also did not feel genuinely welcomed during my interaction with staff which added to the overall negative experience.Ispent several hrs trying to resolve the issue with Expedia,but was only met with automated responses with no outcome.the repetitive nature of these responses further added to the frustration.Overall disappointing"

"Great location, friendly staff, good breakfast variety"

"Room was fine for our purpose. It was windy and raining and a short stay, so didn't get a chance to use pool or hot tub. "

"The room is clean, breakfast was delicious, it was a peaceful and quiet atmosphere. We enjoyed our stay."

"Everything was just amazing, the room, the breakfast, the location ❤️❤️❤️"

"The breakfast was incredible, staff friendly and helpful. Very clean property, with an outstanding view. The hot tub was not warm, but they were willing to immediately warm it up."

"All was good!"

"We love our room. Christina was very helpful and the other guy. She was fast in communication. We also got picked up and drop-off at the airport from their services for a reasonable fee. Also when we decided in the morning that we needed to rent a car, she was able to get that car for us ready by 1000. Everyone involved was very helpful. My family was very happy during our stay. We stayed at the family suite with caldera view. "

"The hotel is situated on the southern end of Fira. An easy 5 minute walk to the Alantis Hotel which is at the heart of Fira and a great spot for pics. It is importantly just an easy 10 minute walk from the Fira bus stop with suitcases. We used the public bus to and from the airport saving us a small fortune as the taxis are expensive on the isle. I used the pool and its 3 strokes per arm end to end. Breakfast represents great value for your expenditure. Its humble surrounds are blown away by the view of the Caldera. Staff were lovely. The chief reception lady was very cool and made me laugh inwardly each day with her vibe. I broke a cup at breakfast and it was dealt with efficiently as if nothing happened. Good value with great views and ideal for those using the bus. "