Five Cays Holiday Rentals

"Check-in was quick and smooth, the staff was very friendly, and the housekeeping service was excellent—we received fresh towels every day. The location is very close to the beach, and just a few steps away from restaurants and shops. They provided us with beach towels, and we even had a designated spot on the beach with chairs and umbrellas. Very clean pool, quiet and relaxing definitely recommend it "

"Close by to the beach and fish fry and multiple activities. Aziza is about a 40 minute walk from the location and lots of restaurants are close by. The boutique hotel was super clean and put together. Only thing I would recommend is larger bottles of shower gel and adding hand soap to the bathrooms"

"First, we would like to highlight the exceptional service provided by Michal B. at the front desk. His professionalism, expertise, and genuine care truly saved our trip. We also want to recognize Tim, Julia (convenience store), Niamh (lady from the UK who was our server during breakfast), and Patrick (reservations manager) for their excellent service. Pros: - Accommodations: The rooms and amenities were brand new and impeccably clean. - Location: The hotel is conveniently located near popular restaurants and the airport. - Dining: The food and drink quality was outstanding; a special thank you to the chef and pizza chef. Cons: - Beach Service: The advertised full service is inaccurate. With only approximately 20 chairs near a construction zone, space is too limited. Furthermore, staff presence was minimal and requests went unfulfilled. - Front Desk Staff: We encountered significant issues with Sonali B., who was rude and dishonest, and Moesha V., who lacked basic communication skills and was unhelpful when we requested management. - Service Efficiency: We experienced consistent delays, such as 40-minute waits for breakfast and over an hour for room service, despite the hotel not being at full capacity. - Connectivity: Daily internet and TV outages made it difficult to manage work and travel arrangements. - Facility Design: The outdoor-only dining area is impractical during rain, as most seating becomes soaked and the roof leaks. Additionally, the lack of indoor activities"

"Amazing room and atmosphere "

"Everything was on the high level! "

"Waking up at the Blue Haven Resort in Turks & Caicos was truly waking up in paradise. We had a studio with a king size bed that had an ocean view but no balcony which we were initially interested in but this did not impact our experience overall . We were still able to slide a door and hear nature . The staff was exceptional. From Makayla ,"

"Property was very nice and clean and in a good location. Room was beautiful! Will definitely be staying here again."

"We had a Deluxe suite garden room and it was lovely and very clean. We overlooked the garden and pool but we could also see part of the beach & ocean. Whoever cleaned our room daily done an excellent job!!"

"Yes, shuttle readily available "