All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Michael,We're disappointed to hear about your experience and apologize for any inconvenience caused. We encourage you to reach out to our management team to discuss your concerns further. Thank you for bringing this to our attention.
4/10 Poor
Manuel, Colorado Springs
Travelled with family
28 May,2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Was not what I expected from a Ramada n Wyndham!! Room was very old, bathrub was discolored black had to go buy shower shoes to even get in. Toilet was so loose almost fell sitting on it! Fixed it myself! Clerk that checked is in smelled horrible of Body Odor, didn't put on deodorant!!! TV didn't work had to call desk, n clerk had to leave her post to come fix it. Seems like owners are trying to save money cause looked like the lady at night was the housekeeper too? Shower fixtures were installed in properly! But guess ya get what you pay for
Manuel
Stayed 2 nights in May 2024
Response from Manager on 28 May,2024
Hello Manuel,We regret to hear that your stay did not meet your expectations. We appreciate your feedback and will address your concerns regarding the room condition and staff behavior with the relevant departments for further review. Your comments will help us improve our services and facilities for future guests' satisfaction. Thank you for sharing your experience with us.
6/10 Okay
Shawmarie
Travelled with partner
26 May,2024
Liked: Staff & service
Bed could of been more comfortable.
Shawmarie
Stayed 1 night in May 2024
Response from Manager on 28 May,2024
Hello Shawmarie,We appreciate your feedback regarding the comfort of the bed during your stay. We will share your comments with our team for future improvements. Thank you for choosing our hotel for your stay.
Hello Marco A.,We're delighted to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
8/10 Good
Audrey
Travelled with family
24 May,2024
Liked: Staff & service
The room was good for the price. A good breakfast was provided as well. It was a short distance to downtown Flagstaff, and there were lots of restaurants around the hotel as well. convenient right off the highway.
Audrey
Stayed 1 night in May 2024
Response from Manager on 25 May,2024
Hello Audrey,We're thrilled to hear you enjoyed our affordable rooms and delicious breakfast offerings. Being located close to downtown Flagstaff and various dining options is always a plus for our guests. Thank you for highlighting our convenient location right off the highway. We hope to welcome you back in the future for another enjoyable stay.
The room is too small for two beds, I can hear people doing their business next door, dirty floors.
Luis
Stayed 1 night in May 2024
Response from Manager on 27 May,2024
Hello Luis, We're sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback helps us improve our services for future guests. We recommend contacting our management team directly to address your concerns further.
10/10 Excellent
Salvatore
Travelled with partner
23 May,2024
Very nice and quiet
Salvatore
Stayed 1 night in May 2024
Response from Manager on 24 May,2024
Hello Salvatore,We are pleased to hear that you found our hotel to be nice and quiet during your stay. Your feedback is greatly appreciated as we strive to provide a peaceful environment for all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team.
8/10 Good
Jesse
23 May,2024
Liked: Cleanliness
Jesse
Stayed 1 night in May 2024
Response from Manager on 25 May,2024
Hello Jesse,We're delighted to hear you had a pleasant stay with us! We hope to welcome you back soon for another enjoyable experience.
Hello Naren,We are delighted to hear that you had a pleasant stay with us! Our team looks forward to welcoming you back soon for another enjoyable experience.
Simple place to stay for the night. Property looks a little on the older side and room was decent for the price
Angela
Stayed 1 night in May 2024
Response from Manager on 23 May,2024
Hello Angela, We appreciate you taking the time to share your experience with us. It's great to hear you found your room to be a good value for your stay. Should you have any further feedback or suggestions, feel free to reach out to us directly.
8/10 Good
Chad
Travelled with partner
19 May,2024
Liked: Cleanliness, staff & service
Decent room but AC wasn’t working
Chad
Stayed 3 nights in May 2024
Response from Manager on 21 May,2024
Hello Chad, We appreciate your feedback regarding your recent stay with us. Your comments have been noted, and we apologize for any inconvenience caused by the issue with the AC. We strive to address all guest concerns promptly to ensure a comfortable experience. Should you have any further feedback, please feel free to reach out to our management team for assistance. Thank you for choosing to stay with us.
8/10 Good
Kathy
Travelled with partner
17 May,2024
Liked: Cleanliness, staff & service
The outside areas appeared to be in the process of renovation. This is good because the rock and cement needed replacing. I hope the work continues and is completed soon to give a better outside appearance.
Kathy
Stayed 1 night in May 2024
Response from Manager on 22 May,2024
Hello Kathy,We appreciate your feedback on the ongoing renovations to our outside areas. Our team is working diligently to enhance the overall appearance of the hotel. Thank you for your patience and understanding during this process.
Ok but very noisy as railroad nearby has trains running all night. Also diesel dump truck in parking lot started up at 5 AM and sat there running for 15 min. Good breakfast and coffee and nice staff.
Herman
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
Hello Herman, We're sorry to hear about the noise disturbances you experienced during your stay. We appreciate your positive comments about our breakfast, coffee, and staff. Your feedback will be shared with the team for future improvements.
Hello Javier,Thanks for choosing to stay with us. We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
Hello Neev, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
6/10 Okay
Robert
Travelled with family, Business traveller
12 May,2024
Disliked: Amenities
I really like that they had free breakfast and it was really good. The location was good. The hotel was not very clean. I also asked for extra pillows and a blanket and they didn't have any at all. Also very noisy. I could hear traffic as well as people speaking in their rooms and televisions, the lady at the front desk kept on leaving me voicemail saying I didn't have a reservation for one of my nights. I also had someone from Front Desk tell me that they would come and help me fix the television and they never showed up.
Robert
Stayed 2 nights in May 2024
Response from Manager on 14 May,2024
Hello Robert, Thank you for sharing your feedback with us. We appreciate your compliments on our breakfast and location. We apologize for any cleanliness issues you encountered and any inconvenience regarding the lack of extra bedding. Rest assured, your comments will be shared with the relevant departments for review and improvement. We regret any disturbances caused by noise and the communications from our staff. Your concerns are valued, and we hope to welcome you back for a more enjoyable stay.
6/10 Okay
Marissa
12 May,2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Marissa
Stayed 1 night in May 2024
Response from Manager on 15 May,2024
Hello Marissa, We appreciate you choosing our hotel for your recent stay. Please feel free to contact us directly with any feedback you may have from your experience. We look forward to the opportunity to welcome you back in the future.
10/10 Excellent
Pioquinto
Travelled with family, Travelled with partner
12 May,2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The gentleman who check us in was fast and courteous. As soon as i saw our room i was impressed with how clean it was, i checked the bed for bugs for my black light out and the room was immaculate. Will be staying here again!!!!
Pioquinto
Stayed 1 night in May 2024
Response from Manager on 13 May,2024
Hello Pioquinto, We are delighted to hear that you had a positive experience with our check-in process and cleanliness standards. We strive to provide all our guests with a comfortable and spotless environment during their stay. Looking forward to welcoming you back on your next visit!
Clean, comfy beds, quiet, good location.
We stayed 2 nights, was good for us, breakfast was ok.
Miriam
Stayed 2 nights in May 2024
Response from Manager on 11 May,2024
Hello Miriam,We are delighted to hear that you enjoyed our clean, comfortable rooms and convenient location during your stay with us. Your feedback regarding the breakfast is appreciated and will be shared with our team for future improvements. We look forward to welcoming you back again in the future.
6/10 Okay
Chiharu
Travelled with family
10 May,2024
Homeless was sleeping in the elevator, and I couldn't use it.
Chiharu
Stayed 1 night in May 2024
Response from Manager on 10 May,2024
Hello Chiharu,We apologize for any inconvenience caused during your stay. It's unfortunate that you experienced this issue, and we encourage guests to report any disturbances to our staff promptly for timely assistance and resolution. Your feedback helps us take appropriate measures to enhance the guest experience in the future.
8/10 Good
Johnny
Travelled with family
10 May,2024
Liked: Property conditions & facilities
Convenient
Johnny
Stayed 1 night in May 2024
Response from Manager on 10 May,2024
Hello Johnny,We appreciate you taking the time to share your feedback with us and are glad to hear you found our location convenient. We hope it added to your overall experience during your stay. Thank you for choosing to stay with us.
6/10 Okay
Linda
Travelled with partner
7 May,2024
Liked: Staff & service
Good shower, comfortable bed, but terrible pillows. Breakfast area way too crowded with very limited space, so we never felt comfortable eating there. Otherwise adequate for a short stay.
Linda
Stayed 5 nights in May 2024
Response from Manager on 10 May,2024
Hello Linda, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the shower and bed comfortable during your stay. We regret to learn that the pillows did not meet your expectations and apologize for any inconvenience caused by the crowded breakfast area. Your comments will be shared with the relevant team for their review and consideration for future improvements.
Hello Chiharu,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.
6/10 Okay
james
Travelled with family
5 May,2024
Liked: Property conditions & facilities
Noise
james
Stayed 1 night in May 2024
Response from Manager on 7 May,2024
Hello james,We regret to hear about your experience with noise during your stay. Guest satisfaction is a top priority for us. Please feel free to contact our management team to discuss your concerns further.
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
8/10 Good
Daniel, Glendale
4 May,2024
Daniel
Stayed 8 nights in Apr 2024
Response from Manager on 8 May,2024
Hello Daniel, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
Hello Cynthia,We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable experience in the future.
Hello Muzaffar Shareef,We are delighted to hear that you had a great time during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
Hello Stormi,We are pleased to hear that you found the room spacious during your stay. We appreciate your feedback and hope you had an enjoyable experience overall. If you have any further comments or suggestions, please don't hesitate to contact us.
8/10 Good
Melanie
Travelled with family
1 May,2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's nice for a quick overnight.
Melanie
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Melanie,We're pleased you found our hotel suitable for your overnight stay. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. Thank you for taking the time to share your thoughts.
Hello Luzelena,Thank you for sharing your experience with us. We value your feedback and will use it to continuously improve our services. If you have any further comments or suggestions, please do not hesitate to reach out to our management team directly. We hope to welcome you back in the future for an even better stay.
Ok inside room , rough outside, unhealthy poor breakfast
STEPHEN
Stayed 1 night in Apr 2024
Response from Manager on 1 May,2024
Hello STEPHEN, Thank you for your feedback. We appreciate your perspective on your experience and will share your comments with our team for review. Guest satisfaction is always our top priority, and we strive to improve based on valuable input like yours.
We booked for kids to enjoy swimming. Unfortunately swimming pool was not open. The place is okay, acceptable condition. Breakfast was good.
Cecilia
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Cecilia, We appreciate your feedback about the swimming pool, and we apologize for any inconvenience this may have caused during your stay. We are glad to hear that you found our place to be in acceptable condition and enjoyed the breakfast provided. Our team is constantly working to improve our services, and we hope to welcome you back in the future for a more enjoyable experience.
Our room was newly remodeled. Much of the motel was in process of renovations, but everything we needed was available and unaffected by the work being done. Breakfast was decent and staff was efficient and pleasant
Rob
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr,2024
Hello Rob,We are delighted to hear that you enjoyed our newly remodeled room and found our staff efficient and pleasant. It's great to hear that the ongoing renovations did not impact your stay negatively. Your feedback is appreciated, and we hope to welcome you back in the future.
Don’t let the cover fool you. This place has everything you need. Dove bathroom products, great AC/Heat, a freezer, microwave, and the most comfortable beds! It’s right next to highway but was super quiet! Breakfast was great too with a ton of options! Would stay again!
Amanda
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr,2024
Hello Amanda,We are delighted to hear that you thoroughly enjoyed your stay with us! It's wonderful to know that our amenities and services met your expectations. We greatly appreciate your positive feedback and look forward to welcoming you back in the future.
Hello Melike,We are overjoyed that you enjoyed your stay with us! Should you have any further comments or suggestions, please feel free to contact us. We look forward to welcoming you back soon!
Hello Jose Guadalupe,We appreciate you taking the time to share your feedback with us. If you have any further concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us, and we hope to welcome you back in the future.
Hello Claudius,We are glad to hear that you found our hotel to be enjoyable. We appreciate your feedback and hope to welcome you back in the future.
8/10 Good
Melissa
16 Apr,2024
Liked: Cleanliness, staff & service
Melissa
Stayed 2 nights in Apr 2024
Response from Manager on 18 Apr,2024
Hello Melissa, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
8/10 Good
Jordan, Granada Hills
Travelled with partner
13 Apr,2024
Liked: Cleanliness, staff & service, amenities
Basic motel room - what can you say? Cord on AC needed to be replaced, bathtub plug needed to be replaced. Breakfast included sausage and scrambled eggs, which is a step up from others on this trip.
Jordan
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr,2024
Hello Jordan,Thank you for providing feedback on your recent stay. We appreciate your comments and will address the maintenance issues mentioned to improve future guest experiences. It's great to hear you enjoyed our breakfast offerings and found them to be a highlight during your trip. We look forward to welcoming you back for an even better stay.
Parking was a problem. Breakfast was good. Room was clean and comfortable.
helen
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr,2024
Hello helen,We appreciate your feedback regarding the parking situation and are glad you enjoyed our breakfast offerings and found your room clean and comfortable. Your comments will be shared with our team for review and improvement.
the pillows are really not actual pillows for sleep- there should be more options in breakfast
Debasis
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr,2024
Hello Debasis,We appreciate your feedback on the pillows and breakfast options and will share this with our team for future improvements. Your comfort is important to us, and we hope to welcome you back for an even better experience next time.
Hello Sam,We are pleased to hear that you found our hotel to be quiet during your stay. Guest satisfaction is our top priority and we appreciate your positive feedback on the peaceful environment provided. If you have any further comments or suggestions, please do not hesitate to reach out to our management team directly.
8/10 Good
Elizabeth
6 Apr,2024
Liked: Cleanliness
Elizabeth
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr,2024
Hello Elizabeth, We appreciate you choosing our hotel for your stay! Should you have any concerns or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another enjoyable experience!
Hello Sandra,We appreciate your positive feedback regarding the cleanliness and convenience of our location. We strive to provide a comfortable stay for all our guests and are delighted to hear about your experience. If you ever have any questions or concerns, our management team is always available to assist you.
Hello Kent,We are thrilled to hear that you found our hotel to be in a convenient location for your tour. We strive to provide a prime spot for our guests to explore the area. Should you have any further feedback or requests, please do not hesitate to reach out to our management team.