Free daily continental breakfast

Reviews of Ramada by Wyndham Flagstaff East

2.5 out of 5
Ramada by Wyndham Flagstaff East
2350 Lucky Ln, Flagstaff, AZ

Reviews

7.4

Good

Rating 10 - Excellent. 315 out of 1001 reviews" "
Rating 8 - Good. 312 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 122 out of 1001 reviews" "
Rating 2 - Terrible. 76 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The room was filthy staff slow and not friendly
Stayed 1 night in May 2024
Response from Manager on 28 May,2024
Hello Michael,We're disappointed to hear about your experience and apologize for any inconvenience caused. We encourage you to reach out to our management team to discuss your concerns further. Thank you for bringing this to our attention.

4/10 Poor

Manuel, Colorado Springs

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Was not what I expected from a Ramada n Wyndham!! Room was very old, bathrub was discolored black had to go buy shower shoes to even get in. Toilet was so loose almost fell sitting on it! Fixed it myself! Clerk that checked is in smelled horrible of Body Odor, didn't put on deodorant!!! TV didn't work had to call desk, n clerk had to leave her post to come fix it. Seems like owners are trying to save money cause looked like the lady at night was the housekeeper too? Shower fixtures were installed in properly! But guess ya get what you pay for
Stayed 2 nights in May 2024
Response from Manager on 28 May,2024
Hello Manuel,We regret to hear that your stay did not meet your expectations. We appreciate your feedback and will address your concerns regarding the room condition and staff behavior with the relevant departments for further review. Your comments will help us improve our services and facilities for future guests' satisfaction. Thank you for sharing your experience with us.

6/10 Okay

Shawmarie

Travelled with partner
Liked: Staff & service
Bed could of been more comfortable.
Stayed 1 night in May 2024
Response from Manager on 28 May,2024
Hello Shawmarie,We appreciate your feedback regarding the comfort of the bed during your stay. We will share your comments with our team for future improvements. Thank you for choosing our hotel for your stay.

10/10 Excellent

Marco A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 28 May,2024
Hello Marco A.,We're delighted to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Good

Audrey

Travelled with family
Liked: Staff & service
The room was good for the price. A good breakfast was provided as well. It was a short distance to downtown Flagstaff, and there were lots of restaurants around the hotel as well. convenient right off the highway.
Stayed 1 night in May 2024
Response from Manager on 25 May,2024
Hello Audrey,We're thrilled to hear you enjoyed our affordable rooms and delicious breakfast offerings. Being located close to downtown Flagstaff and various dining options is always a plus for our guests. Thank you for highlighting our convenient location right off the highway. We hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Luis

Travelled with family
Disliked: Amenities, property conditions & facilities
The room is too small for two beds, I can hear people doing their business next door, dirty floors.
Stayed 1 night in May 2024
Response from Manager on 27 May,2024
Hello Luis, We're sorry to hear about your experience and appreciate you bringing this to our attention. Your feedback helps us improve our services for future guests. We recommend contacting our management team directly to address your concerns further.

10/10 Excellent

Salvatore

Travelled with partner
Very nice and quiet
Stayed 1 night in May 2024
Response from Manager on 24 May,2024
Hello Salvatore,We are pleased to hear that you found our hotel to be nice and quiet during your stay. Your feedback is greatly appreciated as we strive to provide a peaceful environment for all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team.

8/10 Good

Jesse

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Manager on 25 May,2024
Hello Jesse,We're delighted to hear you had a pleasant stay with us! We hope to welcome you back soon for another enjoyable experience.

8/10 Good

Naren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 25 May,2024
Hello Naren,We are delighted to hear that you had a pleasant stay with us! Our team looks forward to welcoming you back soon for another enjoyable experience.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Simple place to stay for the night. Property looks a little on the older side and room was decent for the price
Stayed 1 night in May 2024
Response from Manager on 23 May,2024
Hello Angela, We appreciate you taking the time to share your experience with us. It's great to hear you found your room to be a good value for your stay. Should you have any further feedback or suggestions, feel free to reach out to us directly.

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service
Decent room but AC wasn’t working
Stayed 3 nights in May 2024
Response from Manager on 21 May,2024
Hello Chad, We appreciate your feedback regarding your recent stay with us. Your comments have been noted, and we apologize for any inconvenience caused by the issue with the AC. We strive to address all guest concerns promptly to ensure a comfortable experience. Should you have any further feedback, please feel free to reach out to our management team for assistance. Thank you for choosing to stay with us.

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service
The outside areas appeared to be in the process of renovation. This is good because the rock and cement needed replacing. I hope the work continues and is completed soon to give a better outside appearance.
Stayed 1 night in May 2024
Response from Manager on 22 May,2024
Hello Kathy,We appreciate your feedback on the ongoing renovations to our outside areas. Our team is working diligently to enhance the overall appearance of the hotel. Thank you for your patience and understanding during this process.

8/10 Good

Herman, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Ok but very noisy as railroad nearby has trains running all night. Also diesel dump truck in parking lot started up at 5 AM and sat there running for 15 min. Good breakfast and coffee and nice staff.
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
Hello Herman, We're sorry to hear about the noise disturbances you experienced during your stay. We appreciate your positive comments about our breakfast, coffee, and staff. Your feedback will be shared with the team for future improvements.

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in May 2024
Response from Manager on 17 May,2024
Hello Javier,Thanks for choosing to stay with us. We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

8/10 Good

Neev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 17 May,2024
Hello Neev, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 Okay

Robert

Travelled with family, Business traveller
Disliked: Amenities
I really like that they had free breakfast and it was really good. The location was good. The hotel was not very clean. I also asked for extra pillows and a blanket and they didn't have any at all. Also very noisy. I could hear traffic as well as people speaking in their rooms and televisions, the lady at the front desk kept on leaving me voicemail saying I didn't have a reservation for one of my nights. I also had someone from Front Desk tell me that they would come and help me fix the television and they never showed up.
Stayed 2 nights in May 2024
Response from Manager on 14 May,2024
Hello Robert, Thank you for sharing your feedback with us. We appreciate your compliments on our breakfast and location. We apologize for any cleanliness issues you encountered and any inconvenience regarding the lack of extra bedding. Rest assured, your comments will be shared with the relevant departments for review and improvement. We regret any disturbances caused by noise and the communications from our staff. Your concerns are valued, and we hope to welcome you back for a more enjoyable stay.

6/10 Okay

Marissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 15 May,2024
Hello Marissa, We appreciate you choosing our hotel for your recent stay. Please feel free to contact us directly with any feedback you may have from your experience. We look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Pioquinto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The gentleman who check us in was fast and courteous. As soon as i saw our room i was impressed with how clean it was, i checked the bed for bugs for my black light out and the room was immaculate. Will be staying here again!!!!
Stayed 1 night in May 2024
Response from Manager on 13 May,2024
Hello Pioquinto, We are delighted to hear that you had a positive experience with our check-in process and cleanliness standards. We strive to provide all our guests with a comfortable and spotless environment during their stay. Looking forward to welcoming you back on your next visit!

8/10 Good

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy beds, quiet, good location. We stayed 2 nights, was good for us, breakfast was ok.
Stayed 2 nights in May 2024
Response from Manager on 11 May,2024
Hello Miriam,We are delighted to hear that you enjoyed our clean, comfortable rooms and convenient location during your stay with us. Your feedback regarding the breakfast is appreciated and will be shared with our team for future improvements. We look forward to welcoming you back again in the future.

6/10 Okay

Chiharu

Travelled with family
Homeless was sleeping in the elevator, and I couldn't use it.
Stayed 1 night in May 2024
Response from Manager on 10 May,2024
Hello Chiharu,We apologize for any inconvenience caused during your stay. It's unfortunate that you experienced this issue, and we encourage guests to report any disturbances to our staff promptly for timely assistance and resolution. Your feedback helps us take appropriate measures to enhance the guest experience in the future.

8/10 Good

Johnny

Travelled with family
Liked: Property conditions & facilities
Convenient
Stayed 1 night in May 2024
Response from Manager on 10 May,2024
Hello Johnny,We appreciate you taking the time to share your feedback with us and are glad to hear you found our location convenient. We hope it added to your overall experience during your stay. Thank you for choosing to stay with us.

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Good shower, comfortable bed, but terrible pillows. Breakfast area way too crowded with very limited space, so we never felt comfortable eating there. Otherwise adequate for a short stay.
Stayed 5 nights in May 2024
Response from Manager on 10 May,2024
Hello Linda, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the shower and bed comfortable during your stay. We regret to learn that the pillows did not meet your expectations and apologize for any inconvenience caused by the crowded breakfast area. Your comments will be shared with the relevant team for their review and consideration for future improvements.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 10 May,2024
Hello Ashley,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another excellent stay.

10/10 Excellent

Chiharu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 8 May,2024
Hello Chiharu,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

6/10 Okay

james

Travelled with family
Liked: Property conditions & facilities
Noise
Stayed 1 night in May 2024
Response from Manager on 7 May,2024
Hello james,We regret to hear about your experience with noise during your stay. Guest satisfaction is a top priority for us. Please feel free to contact our management team to discuss your concerns further.

10/10 Excellent

mark, Phoenix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Manager on 7 May,2024
Hello mark,We appreciate your positive feedback and are glad you had a pleasant stay with us. Thank you for choosing our hotel for your visit.

10/10 Excellent

Irma

Stayed 1 night in May 2024
Response from Manager on 25 May,2024
Hello Irma,We are thrilled to hear that you had an excellent stay with us! We look forward to welcoming you back again soon.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 8 May,2024
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Daniel, Glendale

Stayed 8 nights in Apr 2024
Response from Manager on 8 May,2024
Hello Daniel, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. No complaints.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Cynthia,We are delighted to hear that you had a pleasant stay with us and appreciate your positive feedback. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable experience in the future.

10/10 Excellent

Muzaffar Shareef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for staying at. Had a great time.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Muzaffar Shareef,We are delighted to hear that you had a great time during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Stormi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n roomy
Stayed 1 night in May 2024
Response from Manager on 4 May,2024
Hello Stormi,We are pleased to hear that you found the room spacious during your stay. We appreciate your feedback and hope you had an enjoyable experience overall. If you have any further comments or suggestions, please don't hesitate to contact us.

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's nice for a quick overnight.
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Melanie,We're pleased you found our hotel suitable for your overnight stay. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. Thank you for taking the time to share your thoughts.

10/10 Excellent

Luzelena

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Luzelena,Thank you for sharing your experience with us. We value your feedback and will use it to continuously improve our services. If you have any further comments or suggestions, please do not hesitate to reach out to our management team directly. We hope to welcome you back in the future for an even better stay.

4/10 Poor

STEPHEN

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Ok inside room , rough outside, unhealthy poor breakfast
Stayed 1 night in Apr 2024
Response from Manager on 1 May,2024
Hello STEPHEN, Thank you for your feedback. We appreciate your perspective on your experience and will share your comments with our team for review. Guest satisfaction is always our top priority, and we strive to improve based on valuable input like yours.

4/10 Poor

Cecilia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We booked for kids to enjoy swimming. Unfortunately swimming pool was not open. The place is okay, acceptable condition. Breakfast was good.
Stayed 1 night in Apr 2024
Response from Manager on 2 May,2024
Hello Cecilia, We appreciate your feedback about the swimming pool, and we apologize for any inconvenience this may have caused during your stay. We are glad to hear that you found our place to be in acceptable condition and enjoyed the breakfast provided. Our team is constantly working to improve our services, and we hope to welcome you back in the future for a more enjoyable experience.

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was newly remodeled. Much of the motel was in process of renovations, but everything we needed was available and unaffected by the work being done. Breakfast was decent and staff was efficient and pleasant
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr,2024
Hello Rob,We are delighted to hear that you enjoyed our newly remodeled room and found our staff efficient and pleasant. It's great to hear that the ongoing renovations did not impact your stay negatively. Your feedback is appreciated, and we hope to welcome you back in the future.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t let the cover fool you. This place has everything you need. Dove bathroom products, great AC/Heat, a freezer, microwave, and the most comfortable beds! It’s right next to highway but was super quiet! Breakfast was great too with a ton of options! Would stay again!
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr,2024
Hello Amanda,We are delighted to hear that you thoroughly enjoyed your stay with us! It's wonderful to know that our amenities and services met your expectations. We greatly appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 Excellent

Melike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr,2024
Hello Melike,We are overjoyed that you enjoyed your stay with us! Should you have any further comments or suggestions, please feel free to contact us. We look forward to welcoming you back soon!

8/10 Good

Jose Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr,2024
Hello Jose Guadalupe,We appreciate you taking the time to share your feedback with us. If you have any further concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us, and we hope to welcome you back in the future.

8/10 Good

Claudius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr,2024
Hello Claudius,We are glad to hear that you found our hotel to be enjoyable. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Manager on 18 Apr,2024
Hello Melissa, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Jordan, Granada Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Basic motel room - what can you say? Cord on AC needed to be replaced, bathtub plug needed to be replaced. Breakfast included sausage and scrambled eggs, which is a step up from others on this trip.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr,2024
Hello Jordan,Thank you for providing feedback on your recent stay. We appreciate your comments and will address the maintenance issues mentioned to improve future guest experiences. It's great to hear you enjoyed our breakfast offerings and found them to be a highlight during your trip. We look forward to welcoming you back for an even better stay.

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem. Breakfast was good. Room was clean and comfortable.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr,2024
Hello helen,We appreciate your feedback regarding the parking situation and are glad you enjoyed our breakfast offerings and found your room clean and comfortable. Your comments will be shared with our team for review and improvement.

10/10 Excellent

Mani

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr,2024
Hello Mani,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.

6/10 Okay

Debasis, Los Angeles

Travelled with family
Disliked: Amenities, property conditions & facilities
the pillows are really not actual pillows for sleep- there should be more options in breakfast
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr,2024
Hello Debasis,We appreciate your feedback on the pillows and breakfast options and will share this with our team for future improvements. Your comfort is important to us, and we hope to welcome you back for an even better experience next time.

10/10 Excellent

Sam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How quite it was
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr,2024
Hello Sam,We are pleased to hear that you found our hotel to be quiet during your stay. Guest satisfaction is our top priority and we appreciate your positive feedback on the peaceful environment provided. If you have any further comments or suggestions, please do not hesitate to reach out to our management team directly.

8/10 Good

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr,2024
Hello Elizabeth, We appreciate you choosing our hotel for your stay! Should you have any concerns or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another enjoyable experience!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and easy on and off highway.
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr,2024
Hello Sandra,We appreciate your positive feedback regarding the cleanliness and convenience of our location. We strive to provide a comfortable stay for all our guests and are delighted to hear about your experience. If you ever have any questions or concerns, our management team is always available to assist you.

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for tour.
Stayed 2 nights in Mar 2024
Response from Manager on 5 Apr,2024
Hello Kent,We are thrilled to hear that you found our hotel to be in a convenient location for your tour. We strive to provide a prime spot for our guests to explore the area. Should you have any further feedback or requests, please do not hesitate to reach out to our management team.