"Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival. "
"Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival. "
"Great location for a family vacation. Direct access to Avoriaz Bike Park and Chatel Bike Park. Apartment is well laid out and spacious enough. Good facilities in Avoriaz and friendly, helpful staff."
"Great location for a family vacation. Direct access to Avoriaz Bike Park and Chatel Bike Park. Apartment is well laid out and spacious enough. Good facilities in Avoriaz and friendly, helpful staff."
"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...
"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...
"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away.
"
"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away.
"
"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...
"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...
"Basic French mountain accommodation. Good set up with friendly helpful staff. Avoriaz is pretty cool, loads of amenities.
Stayed here for summer MTB, would probably stay again.
Little bit tired in apartment but thatâs standard unless youâre paying top end."
"Basic French mountain accommodation. Good set up with friendly helpful staff. Avoriaz is pretty cool, loads of amenities.
Stayed here for summer MTB, would probably stay again.
Little bit tired in apartment but thatâs standard unless youâre paying top end."
"Room was immaculate.
On departure I cut my finger very badly and the receptionist had no plaster or a first aid kit and eventually found me some toilet roll. Following this we ordered a taxi to the hotel but the lift was shut causing us to have to walk down flights of stairs with blood from my finger going all over my clothes and luggage and then we missed our taxi. I await your response."
"Room was immaculate.
On departure I cut my finger very badly and the receptionist had no plaster or a first aid kit and eventually found me some toilet roll. Following this we ordered a taxi to the hotel but the lift was shut causing us to have to walk down flights of stairs with blood from my finger going all over my clothes and luggage and then we missed our taxi. I await your response."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Very helpful and friendly staff. Made us feel very welcome. Hotel location is ideal for ski shop and getting the gondola to the slopes. Hi quality buffet and breakfast."
"2 bedroom apartment.
The apartment was brilliant. Close to the beginner slopes, lifts, and shops/bars/restaurants. The apartment itself was fab, spacious, clean, with great facilities and a balcony with amazing views of the mountains. The ski in ski out exceeded expectations with locked storage cupboards per apartment and heated rails. The staff were very friendly. We would definitely recommend and will return. "
Pierre & Vacances Premium Flaine Les Terrasses d'Eos
10/10 Excellent
"This is a great place for a visit to the mountains with (if you book this type of room) amazing views of the mountains in Flaine. The refurbished rooms were brilliant; big, ample storage, clean, well furnished kitchen) and the location is a nice walk into the village. The parking was easy and the staff were very friendly and helpful. We will be coming back."
"Good residence for the family. We booked the top of the range suite, had 2 bathrooms. All the conveniences were there except a washing machine but fine for a stay less than a week.
The property was very clean when we checked in and we returned it in a fairly clean state.
The spa is good and the putside hot tub with views of the mountains is spectacular. "
"I have stayed at this hotel previously on five occasions. It is convenient to the ski slopes and in the centre of Flaine. The ski boot room is heated and secure. Last few weeks in the season are AI. Top two floors are exclusive to Crystal, the other half of the hotel is split between French or other European groups. The entertainment is French orientated which some UK visitors really enjoyed. Rooms are great with mostly balconies and very good bathrooms, This year the quality of the food (adult food) at dinner times was really poor and repetitive. Desserts were excellent! Maybe pizza/pasta every night is fine for families wishing something simple, which was for us when we had young children. There was no orange juice for breakfast for example, otherwise breakfast was decent. Staff were very hard working and helpful. One hot tub was a cold tub, one empty.
Our biggest issue was that we booked a room for 7 nights, yet the hotel decided to close early and left us to arrange another hotel for our final night with a few weeks notice . Expedia were of zero help. MMV offered another resort, however we had transfers, lift passes and ski hire all arranged. MMV added additional stress that was avoidable, it is not easy to make a hotel change during a ski holiday, moving all the equipment somewhere else. We were refunded one nights stay. The neighbouring hotel Totem was exceptionally accommodating, allowing free early check in(6pm at MMV) and use of their boot room the night before. "
"Basic, be prepared to make your own beds (linen provided but double bedâs flat sheet was too small), and clean the apartment.
Limited toilet paper and no toiletries.
Ski locker corridor, cold swimming pool.
Good location, next to Flaine ForĂȘt ski lifts. There is a spar and ski rental, esf ski lesson shop within 5 mins walk."