"Location is great, I got a quiet room with a window to the inner patio, so it was quite quiet. Good selection at breakfast with lots of coffee stations. Staff was helpful instoring my baggage before I arrived to check in and after check out. Shower was good. Everything was clean."
"The hotel needs much maintenance as well as overall cleanliness! Our stay was for 5 nights and the stairs to the upper floors were clearly never vacuumed as we found the same trash every day on the steps.
Our room was not well cleaned neither, there was disgusting trash behind the safe.
We asked the front desk to advise housekeeping that we needed hand soup in our bathroom and we didn’t get it until the next day.
The only plus was it’s great location!"
"The air-con in the room wasn’t working and the staff did not respond via the chat tool. I finally found someone in the host’s office and the only option was a fan provided by the hotel. As there were no rooms. The host also said this was known issue for certain rooms and that I should check the next day for a possible change of room but did not take down information or offer any further help. The hotel also failed to mention that there is only one working lift which means wait times of up to 5 minutes at busy times. The room was mostly clean but the floor had stains on it. I would not recommend this hotel."
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