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Reviews of Holiday Inn Express Flint-Campus Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Flint-Campus Area, an IHG Hotel
1150 Robert T Longway Blvd, Flint, MI

Reviews

7.2

Good

Rating 10 - Excellent. 281 out of 931 reviews" "
Rating 8 - Good. 293 out of 931 reviews" "
Rating 6 - Okay. 141 out of 931 reviews" "
Rating 4 - Poor. 95 out of 931 reviews" "
Rating 2 - Terrible. 121 out of 931 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Calvin

Stayed 3 nights in May 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Leanne went above and beyond with the shuttle service to the machine shop. The hotel was clean. The room had everything you need. Coffee maker , bar fridge and toiletries. The bed was comfortable. The blankets and pillows plush and clean. The variety for breakfast was amazing, the staff in the kitchen was very helpfull and attentive. Great package to buy tickets to machine shop and get a great rate at the hotel. restaurants right around the corner. Found the Soggy Bottom restaurant with fantastic meal options. Great package, travelling from Canada I will definitely be back.
Stayed 1 night in May 2024

2/10 Terrible

david

The first night we were given the wrong room and we had to move, and the second room we figured out the air conditioner didn’t work. The next day supposedly it was fixed and it never cooled one degree. So the second night they moved us but the fold out couch couldn’t extend because built in furniture was in the way .
Stayed 2 nights in May 2024

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness, staff & service
Nice people and hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda, Mineola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet young lady upon checkin. Definitely an improvement from our last stay. Clean rooms and great breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chirag

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, surrounding area buildings had alot of graffiti and trash. Did not feel safe to be off grounds.
Stayed 1 night in Mar 2024

10/10 Excellent

Bradley, Peterborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, hospitable staff, good hot breakfast, clean room and comfortable beds. Would easily stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine and well lit. The surrounding area looked deserted and dark. Had to leave out at 4:00am. Didn’t really feel that safe going to my car.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Autumn

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was an amazing. The property was clean. Breakfast was great.
Stayed 2 nights in Feb 2024

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

tim

Stayed 1 night in Jan 2024

8/10 Good

Sharon

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating, also helped me when trying to get some breakfast and had a dog to handle.
Stayed 1 night in Jan 2024

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Tonya

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Ronny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Laurel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Tricia

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Marimar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Renovated Facilities
Hotel was recently renovated. Facilites are nice.
Stayed 1 night in Dec 2023

2/10 Terrible

Jinhee, Hamden

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had an issue with room access because the battery of the locker ran out at midnight when I returned to the room. It took more than an hour to get new batteries. The front desk informed me that they issued me credit due to this issue, and I received a hard copy of the updated receipt with a reduced price when I checked out. However, I noticed that the original price was still charged.

8/10 Good

Lesa

Stayed 1 night in Nov 2023

8/10 Good

Gary, Largo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a couple days.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the day and night desk personnel were fantastic. Friendly and personable.
Stayed 1 night in Oct 2023

10/10 Excellent

Angelo

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from kristal on 27 Oct,2023
Thank you so much for your feed back. We hope to see you again soon.

6/10 Okay

Lesa

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
this was a nice property, nice rooms, and very convenient however the front desk person who handled our arrival was rude and unfriendly
Stayed 1 night in Sep 2023

10/10 Excellent

Terran, Woodhaven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, they thought of everything in terms of amenities. The area is sketchy but it was fine. Dont let the surroundings deter you.
Stayed 1 night in Oct 2023
Response from kristal on 22 Oct,2023
Thank you so much for your feedback.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Oct 2023
Response from kristal on 9 Oct,2023
Thank you so much for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Stayed 4 nights in Sep 2023
Response from kristal on 9 Oct,2023
Thank you so much for your feedback.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet
The Holiday Inn Express Flint-Campus Area exceeded all expectation in every category. The room was VERY clean and quiet, the bed was comfortable, water pressure, bathroom fixtures, etc. were quite good. The breakfast area was spacious and clean.
Stayed 1 night in Oct 2023
Response from kristal on 9 Oct,2023
Thank you so much for your feedback

10/10 Excellent

Tammi

Stayed 1 night in Oct 2023
Response from kristal on 9 Oct,2023
Thank you so much for your feedback. We are so thankful you enjoyed your stay.

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from kristal on 9 Oct,2023
Thank you so much for providing us with your feedback; we are so glad to hear you enjoyed your stay.

10/10 Excellent

michele

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal was so nice at check-in. She made a fresh pot of coffee, recommended a very nice place to eat and have a drink and was overall just so friendly. Our room was clean and nice.
Stayed 1 night in Sep 2023
Response from kristal on 9 Oct,2023
Thank you so much for the feed back and the compliment. So glad you enjoyed your stay.

6/10 Okay

Christine

Travelled with family
Disliked: Staff & service
I had booked a two queen bed and was given a king with a pull out couch. Upon questioning this, as we had 4 guest I was told that I was out of luck and the king room was more expensive so basically I should be happy. I understand that it was a busy night and it was evident that they were having trouble as some people were given rooms which were already occupied but I think they could have handled the situation better. An apology would have been helpful as I am positive sleeping on a pull out couch that doesn’t really fit in the room (yes we had to rearrange furniture) isn’t an upgrade. Not to mention I needed to attend the front desk again as the bedding for the pull out couch never arrived.
Response from kristal on 9 Oct,2023
I am truly sorry this happened while you stayed with us. We are transitioning with new staff however you should have been spoken to properly. I sincerely apologize, We typically are not supposed to alter a third party reservation instead of turning you away she put you in a different room and she should have communicated that with you.

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from kristal on 9 Oct,2023
Thank you so much for providing us with your feedback

10/10 Excellent

ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ida Y.
The hotel was clean, the staff friendly and the breakfast was tasty.
Stayed 1 night in Sep 2023
Response from kristal on 9 Oct,2023
Thank you so much for providing us with your feedback

10/10 Excellent

Tracey

Stayed 1 night in Sep 2023
Response from kristal on 9 Oct,2023
Thank you so much for providing us with your feedback

4/10 Poor

Gerardo

Stayed 1 night in Sep 2023

2/10 Terrible

elizabeth

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a great environment
Stayed 1 night in Aug 2023
Response from kristal on 22 Oct,2023
We're sorry you had issues with your stay. We would like to know what made you feel discouraged about the environment so we can assure to take care of the problem. Thank You for your feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
We drove up the parking lot was trash weeds are growing up all over the building. The front door was smeared with fingerprints everywhere. It looks so trashy. We did not even get the room.
Stayed 1 night in Sep 2023
Response from kristal on 23 Oct,2023
We're sorry that you experienced any issues. We do have a lawn care company who oversees our property.

8/10 Good

Hamid

Stayed 1 night in Sep 2023

8/10 Good

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! I've been to other hotels and have never seen several options, as well as consistently resupplying food when it ran out, compared to this Holiday Inn. I had breakfast several times at this hotel this past week, and was always satisfied. In fact, that was one of the deciding factors of choosing this Holiday Inn over other local hotels. The only complaint I really have was not having a Do Not Disturb sign ready in the rooms I've stayed in; I booked this hotel twice in a week, and both times, no Do Not Disturb signs were visible within the room. I usually had to go to the front desk to get a sign.
Stayed 1 night in Sep 2023

2/10 Terrible

Gerald

Stayed 1 night in Sep 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, Excellent Breakfast
Stayed 2 nights in Aug 2023

4/10 Poor

Farhad

The hotel is overall nice but in a scary neighborhood. Staffs need to listen to customer service. I had to speak to 5 times to 5 different people to fix my room toilet. I literally had to beg for changing room from ground floor to upper level because I did not feel safe . The front desk lady was not paying attention and after 1st day she looked otherway whenever she saw me. Other staffs were nice and cooperative.with minor issues the hotel itself is okay.
Stayed 28 nights in Jul 2023