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Reviews of Flospirit - San Lorenzo

Flospirit - San Lorenzo
Via Guelfa 10, Florence

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy and clean apartment!
It is a nice apartment in general. But I find the shower area a bit small, the wifi was unstable and the narrow staircase can be a challenge with huge heavy luggage. However, the owner had kept the apartment clean and provided variety of complimentary snacks for the guest.
Stayed 3 nights in Sep 2019
Response from Sofia on 19 Sept,2019
Thank you so much for your nice feedback. Hope to host you again in the future

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Keep in mind the extra fees which added $80 Cad to the bill for two nights. Great location but you should do normal check in because I had to wait 30 mins at the door to get my message to be sent to the manager to unlock the door as wifiI didnt work well there. There is at least a restaurant accross that has wifi. So for thatthe, not the greatest checkin experience.
Stayed 2 nights in May 2019
Response from Sofia on 6 Jun,2019
Thank you so much for your feedback! I am sorry you had to wait there, but we ask for a text message if you choose a normal check-in, while if you choose the self you can simply open the doors alone. The extra cost for cleanings and city tax is clearly written and we repeated also later. Hope to host you again in the future

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019
Response from Sofia on 6 Jun,2019
Thank you so much for your feedback! Hope to host you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive apartment in great location
Great central location and beautiful clean apartment. Self check in process easy and convenient.
Stayed 2 nights in May 2019
Response from Valeria on 8 May,2019
Thank you for your feedback. We hope to see you again as our guest.

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from Sofia on 6 May,2019
Thank you! See you next time

10/10 Excellent

Lana, Wellington, NZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was comfortable. Ideal location. Would happily stay again.
Stayed 4 nights in Apr 2019
Response from rita on 30 Apr,2019
thank you we'll wait for you again in FLorence

10/10 Excellent

Lauren Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!! And so accommodating that she brought the keys to the train station.
Stayed 2 nights in Jan 2019
Response from Sofia on 29 Jan,2019
Thank you so much Lauren for your feedback. Hope to meet you next time

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
nice
Stayed 3 nights in Sep 2018
Response from Sofia on 5 Oct,2018
Thank you so much for your feedback Hope to meet you next time you will come in Florence

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beds
Great room for a family. We were able to cook a good breakfast and dinner at half the cost of a restaurant. The beds were wonderful, soft and comfortable. They let us stay a little later because of our train tickets but we made those arrangements before the stay. Really close to the train and sights. Friendly staff. A little scary going up and down the ladder to the loft but I felt like little house on the prairie lol.
Stayed 2 nights in May 2018
Response from Sofia on 17 May,2018
Thank you so much Cynthia. Hope to meet you next time you are coming in Florence :)

2/10 Terrible

Filippo

Travelled with family
Disliked: Cleanliness, room comfort
Pessima esperienza e pessimo servizio
Pessimo, sono arrivato vs le 18 e ho dovuto attendere 1 ora per poter avere accesso con check in on line. Quando sono entrato ho trovato un disastro, bagni sporchi (peggio che alla stazione, vi risparmio le foto), letto sfatto, fazzoletti per terra, stoviglia sporche, capelli in ogni dove...ero scioccato. Foto sul sito Non sono quelle dell'appartamento!!! Con una neonata di 10 mesi è stato un grosso problema, la struttura ha mandato 2 ragazzi a pulire solo dopo 1 ora e mezza, siamo così dovuti uscire di casa fino alle 21...assistenza telefonica pessima, Non abbiamo neppure un rimborso sulla pulizia finale (costo 40€), visto l'inconveniente sarebbe stato il minimo!, pessima gestione del problema. Non lo suggerisco!
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Sofia on 6 Jun,2019
Thank you so much for your feedback! Hope to host you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Sofia on 16 May,2019
Thank you so much for your feedback! See you next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from rita on 13 May,2019
thank you for your review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito da localização, é excelente. Florença não é uma cidade para se visitar de carro.
Stayed 4 nights in Apr 2019
Response from Sofia on 2 May,2019
Thank you so much for this feedback! Hope to see you again for your next Florentine holiday

8/10 Good

WAI KEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from rita on 16 Apr,2019
thank you

8/10 Good

YONGUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 및 시설에 만족 단점은 엘레베이터가 없음 청소비 있는점 참고바람
Stayed 3 nights in Oct 2018
Response from Sofia on 15 Nov,2018
Thank you so much Yongun for your feedback and for appreciating the location and facilities of the apartment. The apartment is at the first floor, without elevator as the great majority of the buildings in the old town. Hope to meet you again in the future :)

2/10 Terrible

KIT LAI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不建議入住
住宿有很舊，地下後髒，晚上沒有熱水洗澡。離火車站有點遠，需要步行10分鐘。
Stayed 2 nights in Oct 2018
Response from Sofia on 25 Oct,2018
Thank you Kit for your feedback. We are really sorry you haven't appreciated the apartment. In particular the location is one of the strongest point of the apartment: it is at ONLY 5/10 minutes walking from the train station. Also the apartment is at the first floor (not underground) and it was recently renewed (leaving something original like the floor). For what concern the hot water we will surely check it. Hope to meet you in the future

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER
Marvelous apartment and greate service and contact with the staff. Strongly recommend this place
Stayed 3 nights in Oct 2018
Response from Sofia on 25 Oct,2018
Thank you so much for your nice feedback. Hope to meet you again in the future

10/10 Excellent

OLEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное место в центре Флореции
Отличное месторасположение, интересный дизайн квартиры. Можно взять с собой еще двух человек, раскладной диван позволяет комфортно спать. Есть все для сна и возможности приготовить ужин. Все основные достопримечательности в пешей доступности.
Stayed 5 nights in Oct 2018
Response from Sofia on 3 Nov,2018
Thank you Oleh for your feedback! See you next time in Florence :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and helpful apartment owner
The apartment owner help our family to solve a big problem when we were in Florence since we made a mistake when booking the apartment. The location of the apartment was a bit long walk from the train station but you can walk to the attractions by foot.
Stayed 2 nights in Jul 2018
Response from Sofia on 9 Aug,2018
Thank you so much! Hope to meet you again :)

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien.
Muy bien en general. Es un apartamento muy buen estado y muy bien ubicado (Estudio, en Av San Gallo4). Podíamos cocinar o hacer desayuno. Podría mejorar la relación calidad precio, sobre el cargo de 40 euros por limpieza, que nos pareció exagerado.
Response from Sofia on 20 Apr,2018
Muchas gracias Gonzalo! Hasta la proxima :)

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Sofia on 18 Jan,2018
Thank you Tina for your feedback. You hadn't told us what was wrong and in such a case is not easy to reply and /or to solve your problem

8/10 Good

Oigaib

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ottima posizione e qualità, ma difficile dormire.
Ottima la posizione e la qualità dell'appartamento. Dotato di tutto e ben curato. Bagno ottimo: pulito, completo di tutto (compreso phon). Riscaldamento perfettamente funzionante, locali ampi e letto molto comodo. Cucina completa di angolo cottura nuovo, divano e tavolo. Peccato per l'insonorizzazione: vi sembrerà di "dormire" insieme ai vicini (causa porta comunicante con altro appartamento) e in compagnia dei ragazzi che fino a tarda ora frequentano i locali sottostanti. Ma se beccate vicini tranquilli e serate tranquille tutto sarà ottimo, la comodità di avere un vero e proprio appartamento, è di gran lunga superiore a soggiorni in alberghi pluristellati. Consigliatissimo
Stayed 3 nights in Oct 2017
Response from Maria on 14 Nov,2017
Grazie mille!!